John has helped us refinance our investment and home loans twice. Both times were easy and we were happy with the improved rates we got from our new lenders. It was therefore instinctive for us to go... See more
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My wife found Money Jar online via Instagram I believe. At first I just went along with it but upon meeting John and went through his home loan masterclass...i was impressed. John knows how to commun... See more
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We first reached out to John over two years ago. As first home buyers, we were unsure of the process but he was easy to communicate with and took the time to explain any questions we had throughout... See more
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We wanted help with coming off Fixed mortgage and also how to navigate options that would give us better financial control. John has been an exceptional find. We found him via online search, and we a... See more
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Company details
Written by the company
I am Melbourne Inner West's favourite Bald & Bespectacled broker, with a keen interest in community engagement and social media. I'm not your average 'Mortgage or Finance Broker'. I'm definitely not going to sell 'Best rate' or 'Best service'. Every broker does that. I'm just a qualified journalist, who fell into finance while juggling a Finance Broking business. I can't wait to meet you all!
Contact info
PO Box 138, 3012, Kingsville, Australia
- (+61) 481579828
- johnng@moneyjarconcept.com.au
- moneyjarconcept.com.au
Exceptional service
John provided an exceptional service for my refinance. From the start, he goes through all the due diligence with regards to refinancing; switching costs, his fees, etc. He took a lot of care in ensuring that my income level can service my loan. He had also made suggestions to different loan structure, something that I didn't think of which worked out to be better in the long run. I never felt pressured to sign on to any specific product; the choice was always mine to make. He was patient with my queries, and also quick in responding. During the refinance, we had some delays due to the bank not being ready in time. John kept me informed throughout the entire process. John is transparent, upfront and very approachable. I have no hesitation in recommending his services to anyone seeking a new loan, or refinancing. He also does other types of loans (car, business, etc) that is worth checking out too, if you are in search for such loans.

Reply from Money Jar Concept
Blew away our expectations, thanks John!
We were so glad to be referred to John when we were looking for a broker. He answered all our qustions, even the stupid ones. He was informative, friendly, easy to talk to and made the application process so much easier! He made stressful situations where we would have had no idea what to do, so much easier to handle. He was always up for a chat (within reason, of course). Had we applied directly, it would have been a longer and more difficult process. We definitely recommend John to anyone seeking a broker!

Reply from Money Jar Concept
Friendly, professional, reliable and a great guy!
We were so grateful that we were referred to John from a friend of ours! It was our first home loan and we were very clueless. Thankfully John was there to answer all of our many questions and explain things in easy to understand terms which helped take the stress out of our first home loan. He is professional but also super approachable and friendly.
We felt so much better about using John as our broker rather than going directly to the bank or to a big corporation. He's a family man and an all around great guy. We really felt like he had our best interest at heart!
Communication was never an issue and John kept us up to date throughout the entire process every step of the way. He was very proactive with his communication and was always available to answer any questions we had.
We wouldn't hesitate to recommend John as a broker and would definitely go to him again in the future. Thanks so much John!

Reply from Money Jar Concept
Trustworthy broker
John is brilliant to deal with and helped us achieve our goal. He is very honest and super-responsive which made the whole process of purchasing a property a whole lot less daunting! Highly recommend!

Reply from Money Jar Concept
Highly Recommend :)
John is great. He helped me a lot throughout the entire process and was always happy to answer my questions. He made everything go a lot smoother than I expected. Highly recommend :)

Reply from Money Jar Concept
With your best interest at heart!
John is not only very personable but also very professional. Trustworthy and honest, John always has your best interest at heart. Going above and beyond for his clients! When you are making one of life’s biggest decisions, at times it can be extremely stressful. Whether it’s your first home or an investment, John has personally helped me with both! I couldn’t recommend his services more. No question is a silly question with John, even if you do have a 101 (like me!)
Thank you John for making our first home purchase so seamless and easy.

Reply from Money Jar Concept
John is awesome
John was great to work with, helping us through the process of selling and then buying a new property.
Everything was explained in plain terms and no question was too much trouble to answer. He gave us realistic expectations of payment abilities and cost of living which has meant we are in a home we love with a mortgage we can afford.
We would recommend to anyone.

Reply from Money Jar Concept
I’m grateful to have John on my side knowing everything is looked after
John recently reviewed my business facilities and managed to increase my facility limits and flexibility, improved my rates and made the whole process seamless. His advice and service is second to none and I will not hesitate to recommend him to any business owners seeking help from a true professional who places your best interest above anything else. As someone with a to do list that spans across the Westgate bridge, I’m grateful to have John on my side knowing everything is looked after. Just one less thing on my plate. Or a few!

Reply from Money Jar Concept
Couldn't be happier working with John!
We found John from word of mouth of a friend of ours, and we could not have been any happier.
John has been extremely helpful, resourceful and patient every step of the way in helping us get our home loan, with constant updates, walking us through each step required, and never being further than a phone call away. No question was too big or small for John to assist and guide us to getting in getting the best suited loan for us.

Reply from Money Jar Concept
Best Broker
Our experience with John was very different from our experience with our previous broker. John was very helpful, readily available and more importantly, honest. John gave us a few options that best suited our financial situation and was on hand to walk us through the process. He answered every question we had patiently and gave us regular updates. He made the process very easy even though we were interstate. Our only regret is not going to John earlier!

Reply from Money Jar Concept
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