Money Release Reviews 97

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

After almost two years and a great deal of disappointments with Equity Release, we approached Money Release. We spoke to Asha, an exceptional advisor who made the process of equity release ve... See more

Rated 5 out of 5 stars

We were very nervous when we decided to take the plunge into equity release as it’s such a huge step. However with the truly professional and patient support of Joe we found the whole process so... See more

Rated 5 out of 5 stars

We had an amazing lady called Asha Patel dealing with our enquiries. She was very helpful, very knowledgeable and nothing was too much trouble. We were made to feel at ease and we were not put under a... See more

Rated 5 out of 5 stars

Andy Vickery explained everything extremely clearly , we had no issues at all, the paperwork was all self explanatory and carol kept in touch every step of the way. Monies arrived in the bank the n... See more

Company replied

Company details

  1. Mortgage Broker

Information provided by various external sources

If you are a homeowner aged 55 or over, you could join the thousands of people already benefiting from the money they have unlocked from their home. Put simply, an equity release plan allows you to withdraw cash from the value of your home as either a lump sum, or in smaller instalments, often with no monthly repayments and without the hassle of having to move.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

97 reviews

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Rated 5 out of 5 stars

What a great company

What a great company, had a few problems with my equity release namely with an insulated roof, which they overcame and solved the problems. Tim and Carol were absolutely marvelous kept us informed from start to finish, well done guys can't thank you enough, would give you 10.

January 14, 2022
Unprompted review
Rated 1 out of 5 stars

Untrue Search Tagline

The on-line Calculator is advertised as "no personal details required". This is a lie. You cannot complete the calculation without filling in name and address and contact details.

March 5, 2021
Unprompted review
Money Release logo

Reply from Money Release

Good afternoon HarpyG,

I am sorry to hear that you have been unable to receive your calculator results.

As advertised, the online calculator does not require any personal details. All you need to enter is the property value, the age of the youngest homeowner, and the outstanding mortgage amount.

You can get your calculator results instantly without entering any personal information at https://www.moneyrelease.co.uk/Equity-Release/Max-Release-Calculator/

If you are having any further issues, or would rather run through the calculator together, please get in touch with us (by phone or email) and we will be happy to help.

Thanks again,
Andy

Rated 5 out of 5 stars

Great professional support

We were very nervous when we decided to take the plunge into equity release as it’s such a huge step. However with the truly professional and patient support of Joe we found the whole process so smooth and easy. There was never a time when we felt anxious and any concerns were addressed quickly and most importantly, in plain English.

Once paperwork was completed our case was handed over to Carol who continued the process in the same professional and smooth manner right through to completion keeping us informed every step of the way.

Our grateful thanks to both.

February 26, 2021
Rated 5 out of 5 stars

I highly recommend using Money Release.

I highly recommend using Money Release.
All contact has been both friendly and professional. You are treated as an individual and the service is tailored to meet your specific needs. Our case involved a tenants in common situation and all possibilities were covered so that we could select the correct product.
Using their recommended solicitors made for easy completion. It was especially useful that Andy and Carol were excellent at chasing up any queries and following up at all times.
Many thanks for the hard work.

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

I can't thank Carol and Tony enough for…

I can't thank Carol and Tony enough for every thing they have done for me a Big Thank you to them both always there to help

June 1, 2020
Unprompted review
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Reply from Money Release

Thank you Sam, it was a pleasure helping you.

Rated 4 out of 5 stars

Generally good

Generally good, a little more attention to detail would have earned 5 stars. Overall very friendly and helpful.Would use again.

March 6, 2020
Unprompted review
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Reply from Money Release

Thank you very much Mr Petrucci.

Rated 5 out of 5 stars

Outstanding Service

I am extremely grateful to all concerned for the help and understanding given to me over this application process.

This has now given me a Total Piece of mind to move forward with my life ahead.

I would highly recommend to anyone else, to use Money Release if they were considering in taking out Equity Release.

March 5, 2020
Unprompted review
Money Release logo

Reply from Money Release

Thank you Trevor, we wish you all the best for the future.

Rated 5 out of 5 stars

It can be a scary time making big…

It can be a scary time making big decisions on your own especially when it come To money. Throughout the equity release process I had been kept informed with regular updates, no concerns
were treated as insignificant and the whole process was dealt with in the comfort of my home. I would highly recommend this company

January 30, 2020
Unprompted review
Money Release logo

Reply from Money Release

Thank you Mara, it was a pleasure helping you.

Rated 5 out of 5 stars

Excellent service

I had excellent guidance throughout this process, with assistance and monitoring at every step of the way.

December 17, 2019
Unprompted review
Money Release logo

Reply from Money Release

Thank you very much

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.
I was always kept informed of all steps in the process.
I would certainly recommend Money Release to any prospective equity release person.

December 7, 2019
Unprompted review
Money Release logo

Reply from Money Release

Thank you very much for your kind comments

Rated 5 out of 5 stars

Very friendly and efficient.

Very friendly and efficient. It was a really pleasant experience, Andy went above and beyond what my wife and I expected. I highly recommend Money release.

November 18, 2019
Unprompted review
Money Release logo

Reply from Money Release

Thank you, your comments are very much appreciated.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Friendly and efficient staff.
Would definitely recommend them to friends and family.

September 27, 2019
Unprompted review
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Reply from Money Release

Thank you very much

Rated 5 out of 5 stars

Throughout the whole process you…

Throughout the whole process you showed a highly commendable and professional attitude - the product was explained with the utmost clarity and the follow up during the legal process was first rate.

September 11, 2019
Unprompted review
Money Release logo

Reply from Money Release

Thank you very much

Rated 5 out of 5 stars

Andy Vickery explained everything…

Andy Vickery explained everything extremely clearly , we had no issues at all, the paperwork was all self explanatory and carol kept in touch every step of the way. Monies arrived in the bank the next day after completion too.
So many thanks all round.

Chris and Marjorie Coates

August 31, 2019
Unprompted review
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Reply from Money Release

You are very welcome and thank you for the lovely comments

Rated 5 out of 5 stars

Fantastic Company

Money Release were recommended by a good friend and I too would 100% recommend them to anyone thinking about Equity Release.
From the first consultation with Tony to all follow up calls with Carol to arrange Surveyors and Solicitor appointments and to let us know where we were each step of the way.
The whole process was made so much easier as these lovely people were fantastic. Carol and Tony always at the end of the phone to answer any questions we had. Amazing experience and very professional. Would highly recommend.

July 26, 2019
Unprompted review
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Reply from Money Release

Thank you for your lovely feedback Karen, it is much appreciated. I am so pleased everything went so quickly and smoothly for you.

Rated 5 out of 5 stars

Excellent service especially from Carol…

Excellent service especially from Carol Phillips who kept us informed during every stage. Would recommend Money Release to any future borrowers.

July 25, 2019
Unprompted review
Money Release logo

Reply from Money Release

Thank you Lynn, it has been a pleasure helping you and speaking with you through out.

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