Money Release Reviews 97

I have found the people and the service second to none with my equity release . The level of service and detail has been fantastic through "my not so straight forward application". My sincere thanks goes out to Matthew and Surinder who have guided me through the whole experience with full understanding of my situation. I will certainly never forget the support I received from everyone at Money Release in particular Matthew and Surinder. Money Release will always receive a welcome in my home for a cup of tea.
Many thanks to all .

This wasn’t a process I was looking forward to, but Guy, Matt and the team made it a pleasure. Simple, straightforward honest and accuracate advice, backed up by a super efficient case management team with excellent focus on customer service. From first contact to receiving funds took 22 stress and hasle free days. I went with Ashfords Solicitors who Money Release recommended,.

I would have absolutely no hesitation in recommending Money Release to friends and family

This company deserve credit in all aspects. Very efficient and professional.
More over, they exactly know and understand their clients need.

It was sheer pleasure dealing with them.

Excellent service from initial phone contact through advisor visits and co-ordinator assistance from head office, this was as smooth, stressfree and well-managed as the process could possibly be. I would heartily recommend Money Release.

Extremely satisfied with the way Money Release business was conducted the staff was excellent keeping us posted through out the transaction thank you for great experience will definitely recommend you to any of my family and friends John and Corinne kosma

hi we are david turbill and miss dorothy quirke. we would like to say what a good company money release has been to us . we feel our case handler mr matthew law did a very good job with us. we would also like to thank the ladys on the phone who were no trouble to us. me and dorothy would not hesitate to recommend this company to all our friends i hope this company does look after the workers.

A very efficient service, were kept fully informed at every stage in a timely manner and any concerns were immediately explained and resolved.

this company and
the people one deals with
are definitely a five
star team from the
girl on the switchboard
to top management
would gladly recomend
them
mr d calver

Mathew has been fantastic from the very beginning, explaining the procedures regarding my application., he constantly calls me with updates. Mathew has a warm personality, he is kind and thoughtful and has made the entire process manageable. Mathew has been totally efficient and professional, I would have no reservation in recommending Money Release and Mathew is a credit to his organisation that he represent.

From the start staff have been very helpful, and I'm very pleased with the outcome, I would recommend this service to any friends or family tinking about doing this.

Excellent work by Matthew. Kept on top of everything and chased them up when required. Nice telephone manner. Nothing was ever a problem.

The service I received from Money Release was excellent.
Money release presented themselves and their products well.
Absolutely no pressure apart from that I be aware of the enormity of the action I was intending and take good independent financial advice before I proceeded.
The two courteous and attentive individuals dealing with my application ensured that it progressed smoothly and advised me of its progress at all times.
There were several occasions when urgent help was required and their intervention did avert some critical situations.
That level of personal help throughout was so invaluable and is greatly appreciated.
Thank you Money Release, thank you Esther and Guy.

Having decided to explore releasing equity from my property I contacted all the Companies offering life time Mortgages. Money Release was my absolute choice after a home visit from Paul Cochrane, Financial advisor for Money Release. Paul was excellent, he very clearly explained the different options, he did not do hard sell or try to pressure me which suited me as I don't like being pressured. Having decided on my option Paul kept me updated re surveyor visit and then confirming my offer details from Avvia. I then received a phone call from Carol Phillips from money Release explaining she was my case handler. Carol was excellent, made regular contact keeping me totally updated every step of the way and linked very efficiently with Aviva .The whole process only took a matter of weeks. I choose to use a local Solicitor which worked very well for me. I can't recommend Money Release highly enough.

Worries; cold sweats; are we doing the right thing?; what are we getting ourselves into?.... You guys made the whole procedure easy & trouble free.
Surinder has been an absolute gem throughout.... & Charley, could not have done more... THANK YOU ALL!!!!!!!!

Money Release have acted with alacrity throughout my dealings with them and made every attempt to provide a positive result but were thwarted by an obscure and petty rule that applied to my property.
I would like to add a special thank you to Esther Field for her help and patience with me in this matter. A thank you also to Guy who explained the process so well when he visited us.
Money release deserve the five stars I have given them. I wish all involved a successful future.
Brian Ford.

We've both been so happy with the support we've received from everyone at Money Release but we must make a special reference to Carol who has been our administrator throughout the process. When there have been a seemingly endless series of delays from the lenders (Retirement Advantages) solicitors, Carol has been there for us, keeping us constantly updated and chasing all and sundry on our behalf. Carol is an wonderful representative of your company, we truly cannot thank her enough.

Fast and efficient and very helpful was not pushed into anything and given good advise and always emphasised on Me being in control and my rights on this matter thank you

The representative Mr Guy Olson was our contact and gave us a very good presentation on Equity Release, covering all aspects and answering our questions in great detail.

superb service, professional, extremely helpful at a time when good advice is paramount, well done.

Apart from a false start, mainly due to the idiosyncrasy's of the lender companies, the process went smoothly. Money Release personnel were very helpful in 'following up' the process if any queries arose. Everyone that I spoke to was very pleasant to deal with & processed data quickly & efficiently. Alan Radcliffe