They are a fantastic casino with a huge variety of games of multiple providers! Also their sportsbook works extremely well with streamlined navigation and has a clear overview. On top of that.... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
i like the casino but the withdrawals take forever.No communication also so it makes it worse
Company replied
The processing of deposits takes a lot of time. In general, I like the setup of the casino, but it's almost impossible to get in contact with the customer service. They are almost always offline... See more
Company replied
Played live dealer roulette around 21:30 on Dec 14 and then some slots from Play’n GO. Live was smooth, dealers reacted quick, balance updated right away.
Company replied
Took bonus on Sunday Dec 16, used free spins on Spinomenal slots. Wager was easy to understand and I finished it same day, could withdraw after.
Company replied
good conpany and trustable, withdraws took couple hours and costumer service is very helpful, website is easy and modern
Company replied
I made a withdrawal and it went smooth. Didn’t take long and I got my money without problems. I’ve seen other projects delay things but here it worked fine for me.
Company replied
So far I like this project. Easy site many games fast withdrawal and no stress. I log in play and that’s it. Will keep using for now.
Company replied
support works fast, slots load quick, few freezes no big deal, overall happy
Thankyou mark for helping
Mia helped me out quick and neat!
Good service from Mark!
Dont play here. This casino is a scam. Ive deposited quite a large amount and yes you win some you lose some but winning here (compared to other casino's) is non existing. 5 euro winnings are consider... See more
Company replied
I left a 3-star review about Monixbet because of slow withdrawals, despite loving the RTP. Today the money arrived, and it’s clear the site is legit. Withdrawals are slow but reliable, so definitely u... See more
The slots are great on MonixBet. Mila is very helpful in the chat, good casino overall
support was on point, Mia helped me out today 👍
Very good service from mark
It’s a good monixbet site and the operators are quick to handle problems. Mia helped me friendly and quick, also nice free games
casino is great, service here is awsome, asked something got quick respnse, overall gr8 😉👍
crypto payments r fast, site clean, only minor delay with withdraw verification
Good service on monixbet, credits to Mark
I won €700 playing slot games on Monixbet. Even though it's been seven business days since the withdrawal was approved, they still haven't deposited my money. They're saying it's a problem with the pa... See more
I have been waiting over 2 weeks for my withdrawals. My account is fully verified, yet one withdrawal was cancelled without any explanation. I have contacted customer support more than 10 times... See more
Company replied
Waiting 6 business days on a approved withdrawal, not a problem if the customer service team actually provided some information instead of copy pasting macros. They tell me 'everything is good on our... See more
Company replied
DO NOT USE THESE USELESS MORONS. THEY REFUSE TO PAY YOU AND CONTINOUSLY PLAY STUPID. THEY GIVE YOU EXCUSE AFTER EXCUSE TRYING TO GET YOU OFF THE CHAT. There are so many better sites out there. Just do... See more
Worst casino i ever played. In the past it takes a maximum of 3 days to receive my withdrawals. But now, i wait 7 days en every time i contact the ‘vip’ manager they said it is a global issu... See more
This is a fraudulent casino, when I made my first withdrawal, I only needed to double the turnover to withdraw, but when I lost all the money my account and then recharged $200, I bet with a bet amoun... See more
Company replied
There you can play only if you play with small amount.you need wait for withdrawal more like 3 weeks(sometimes even longer)If you won big amount then you need almost 1 year to get money.because only 5... See more
Scam casino asf dont deposit here its a fully scam i have screenshots i won here the support wont help me if you deposit here youre a fool
Company replied
I made a deposit 4 days a go and i am still waiting that you guys gonna top up in my account. The support doesnt work, they transfer you direct in a que and nobody answer also on emails. Its a scam ca... See more
Company replied
Support not available, not reacting any mail, i am already waiting 8 days for a small withdrawal and it is still in "processing"
Waiting almost 3 weeks on my withdrawl. I am a vip player and stil dont have my money. Gordon tells me all the time that I have to wait but it is BS that a casino takes 3 weeks to payout. I will... See more
Company replied
Bad casino. I have right on a refund but the contact is very difficult. Mails were not answered and chat is even more impossible to get proper contact. I hire a lawyer and we go make work of this case... See more
Very bad casino they don’t pay you you’re withdrawals I am waiting for over 3 weeks now. And I don’t think they ever plan to give me my money. This whole site is a scam! You will get stress if you p... See more
Company replied
Monixbet.com, onderdeel van Fair Game Software KFT en HC Online Gaming, accepteert moeiteloos stortingen maar vertraagt of weigert uitbetalingen structureel... See more
Company replied
Dont respect the customers! When you want a gambling stop or account closing they wont let you?
Company replied
They won't pay and out and keep coming up with every excuse under the sun. Don't expect a payout
3.3
Average
283 reviews
Replied to 58% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i like the casino but the withdrawals…
i like the casino but the withdrawals take forever.No communication also so it makes it worse
January 28, 2026
Unprompted review
Reply from Monixbet
Dear Kostas Papadopoulos ,
We understand that long delays and lack of communication are really unpleasant and spoil the gaming experience. These are temporary difficulties, but we are actively working to improve the payment and support process to make everything faster and more convenient.
Thank you for taking the time to share your opinion — it helps us improve. If you wish, please send your account/transaction number to support — we will try to resolve your situation as soon as possible.
We look forward to seeing you again at the casino ❤️
Best Regards,
Monixbet Casino Team
Lost track somewhere in the middle
Gates of Olympus started as a quick test. Somewhere in the middle of the session I stopped checking time at all. Played until early morning. Cashed out around 1219 and called it a night
January 28, 2026
Unprompted review
Reply from Monixbet
Dear, Antony Ludy
Thanks for the feedback! We are glad that you enjoyed Gates of Olympus and were able to successfully complete the session.
At the same time, we noticed your mention of a long game. For your comfort, we remind you of the importance of breaks and time control. Always play responsibly.
Good luck!
Best Regards,
Monixbet Casino Team
Spinomenal worked for me
Opened book of demi gods because i usually like spinomenal games. Didn't rush anywhere and ended up playing most of the night. Result was just over 1000. Not a bad way to spend a sleepless night.
January 25, 2026
Unprompted review
Reply from Monixbet
Dear, Janeson Herring
Thank you for sharing your impressions! I am very pleased that you enjoyed the game and the session ended successfully. We wish you to continue to have only positive emotions!
Best Regards,
Monixbet Casino Team
Sweet Bonanza kind of dragged me in
Started Sweet Bonanza thinking i'd play a bit and stop. Didn't really notice when ''a bit'' turned into half the night. No crazy moments, just a long steady session. Finished somewhere around 1300 and logged out tired
January 16, 2026
Unprompted review
Reply from Monixbet
Dear Adriana Torres,
Thank you so much for your honest and detailed feedback!
We are glad that you were able to stop in time and come out with a positive balance, despite your fatigue. Such reviews are very valuable — they show a real gaming experience and help others understand what to expect from Sweet Bonanza.
We wish you a good rest and recuperation after such a long game. When you feel like having sweet adventures again, we will be glad to meet you again!
Best Regards,
Monixbet Casino Team
Didn't expect to stay that long
Opened Book of Dead pretty late, more out of habit than anything. At some point I realized it was already morning. Didn't track hours exactly, but it was most og the night. Session went well and i ended up with something like 1127. Put it on withdrawal and went to sleep.
January 14, 2026
Unprompted review
Reply from Monixbet
Dear ,fran torres
Thank you for your detailed and sincere feedback!
It is very pleasant to read that the overnight session in Book of Dead brought you such a decent result — 1127× and successful withdrawal of funds. Congratulations on a great game and a successful end to the session.
We appreciate that you took the time to share your experience. Such reviews help other players to better understand the atmosphere and capabilities of our casino.
We wish you a pleasant stay after a busy night and new interesting sessions at your convenience. We will be glad to see you again!
Best Regards,
Monixbet Casino Team
Scam casino asf dont deposit here its a…
Scam casino asf dont deposit here its a fully scam i have screenshots i won here the support wont help me if you deposit here youre a fool
January 14, 2026
Unprompted review
Reply from Monixbet
Dear,brian!
Thank you for sharing your feedback — it is important for us to be aware of such situations in order to deal with each case individually.
Unfortunately, without specific details (account name/ID, deposit/withdrawal dates, winning amount, screenshots), we cannot verify and resolve the problem publicly. Please write to us directly in support (via live chat on the website or support@monixbet.com ) and attach all screenshots/ proofs — we will promptly check and respond personally.
We do not ignore requests or block winnings for no reason — if there is a violation of the rules (bonus conditions, limits, verification, etc.), this is always explained. If support is really not responding, please send us the ticket numbers and we will figure out why this happened.
We are waiting for your message!
Best Regards,
Monixbet Casino Team
The processing of deposits take in…
The processing of deposits takes a lot of time. In general, I like the setup of the casino, but it's almost impossible to get in contact with the customer service. They are almost always offline. Besides that, I'm still waiting for finalising my first withdrawel(4 days). Guys, please organize yourself in a more professional way.
Daily chat result:
"Connecting you with our manager now...
Unfortunately, our support team is currently offline.
Please email us at support@xxxx, and we’ll reply as soon as possible. 📩"
To be honest: based on the reply by Monixbet I changed my review
January 7, 2026
Unprompted review
Reply from Monixbet
Dear Tjerk Kloostra ,
Thank you so much for taking the time to share your feedback and be honest about your impressions. We are very sorry that you have experienced delays in processing deposits and withdrawals, as well as difficulties in contacting our support team. We understand how unpleasant and inconvenient this can be, especially when you are waiting for your winnings.
Unfortunately, yes, we have indeed had delays recently (including your first withdrawal), and this is due to increased workload and the need for additional checks. We sincerely apologize for any inconvenience caused.
The good news is that your withdrawal has been successfully completed and the funds have reached you. We are actively working to automate processes and improve the work of the support service so that such situations do not happen again, and processing time becomes as fast and convenient as possible for all players.
Your opinion is very important to us. If you still have any questions or suggestions, please write directly to support@monixbet.com .
We will be glad to see you again and hope that the next time the experience will be only positive!
Best Regards,
Monixbet Casino Team
I have been waiting over 2 weeks for my…
I have been waiting over 2 weeks for my withdrawals. My account is fully verified, yet one withdrawal was cancelled without any explanation.
I have contacted customer support more than 10 times by email and have not received a single response.
This lack of communication and transparency is unacceptable. I am posting this review to finally receive a clear response and resolution.
Once the casino responds and my withdrawals are processed correctly, I will update this review and my star rating accordingly.
Finally get an email that winnings will be send to me, hope it does
December 23, 2025
Unprompted review
Reply from Monixbet
Dear,Youri!
Thank you so much for leaving feedback and letting us know about the situation.
We are sincerely sorry that you had to wait so long for a response and that the withdrawal of funds was canceled — we understand how unpleasant this is.
During the New Year and Christmas holidays (late December — early January), the load on the support service increases significantly, which may increase the response time compared to the usual one. Unfortunately, we were unable to respond promptly in your case, and we apologize for that.
Regarding withdrawal cancellation: The request was rejected automatically because the requested amount exceeded the daily withdrawal limit. We always try to inform the players about this in advance, but in this case, apparently, it was not noticeable enough — for which we also apologize.
Good news. All the initial withdrawals have been successfully transferred to your bank account.
If you still have any questions or need help with re—requesting withdrawal (subject to limits), please contact us directly at support (preferably via a chat on the website or the specified email address) - we will promptly help.
Once again, we apologize for the inconvenience and thank you for your patience.
Best Regards,
Monixbet Casino Team
Weekend bonus worked easily
Took bonus on Sunday Dec 16, used free spins on Spinomenal slots. Wager was easy to understand and I finished it same day, could withdraw after.
December 29, 2025
Unprompted review
Reply from Monixbet
Dear Ashraf Beeharry,
Thank you so much for your awesome review! ⭐
We’re really happy to hear that the Weekend Bonus worked perfectly for you — grabbing it on Sunday, enjoying the free spins on Spinomenal slots, clear wagering, and finishing it the same day with a smooth withdrawal is exactly the kind of hassle-free experience we want every player to have.
Your feedback means a lot to the team and helps us keep delivering straightforward and enjoyable promotions.
Wishing you many more easy bonuses, fun spins, and quick payouts ahead — we’ll be ready with the next weekend offer whenever you feel like playing!
Best Regards,
Monixbet Casino Team
Tried live and slots
Played live dealer roulette around 21:30 on Dec 14 and then some slots from Play’n GO. Live was smooth, dealers reacted quick, balance updated right away.
December 29, 2025
Unprompted review
Reply from Monixbet
Dear SIDNEY AMOAH,
Thank you so much for sharing your experience and for this great review! ⭐
We’re thrilled to hear that your live dealer roulette session went smoothly — quick dealer reactions and instant balance updates are exactly what we aim for in our live casino. It’s also fantastic that the Play’n GO slots performed well for you right after!
Feedback like yours means a lot to the entire team and helps us keep delivering a seamless and enjoyable gaming experience.
Wishing you many more exciting spins, smooth rounds at the tables, and some big wins ahead — we’ll be here whenever you feel like playing again!
Best Regards,
Monixbet Casino Team
Overall feels easy to use
Played on this project several evenings in a row. Usually stayed online 1–2 hours each time. Games loaded fast, menus made sense and actions were clear. Didn’t have to think too much, just played.
December 25, 2025
Unprompted review
Reply from Monixbet
Dear NIT PATEL,
Thank you so much for sharing your experience!😊
We're really glad to hear that the platform feels easy and intuitive for you. Fast-loading games, clear menus, and straightforward gameplay are exactly what we aim for — so it's fantastic to know you could just relax, log in, and enjoy playing for 1–2 hours without any hassle or confusion.
Your feedback is super valuable and motivates the whole team to keep things simple and smooth for everyone.
Thanks again for choosing us — we hope you have many more enjoyable evenings ahead! If you ever come across something you'd like to see improved, feel free to drop us a line.
Wishing you lots of fun and good spins!
Best Regards,
Monixbet Casino Team
Good project so far
So far I like this project. Easy site many games fast withdrawal and no stress. I log in play and that’s it. Will keep using for now.
December 22, 2025
Unprompted review
Reply from Monixbet
Dear Trixa,
Thank you so much for your fantastic review!🌟
We're really happy to hear that you're enjoying the experience — easy navigation, a great selection of games, fast withdrawals, and a stress-free vibe are exactly what we aim for. It's awesome that you can just log in, play, and have fun without any hassle.
Your feedback means a lot to the entire team and motivates us to keep things running smoothly.
Wishing you lots of excitement and big wins ahead — we'll be here whenever you're ready for the next session!
Best Regards,
Monixbet Casino Team
Really bad
Support not available, not reacting any mail, i am already waiting 8 days for a small withdrawal and it is still in "processing"
December 19, 2025
Unprompted review
Withdrawal went smooth and fast
I made a withdrawal and it went smooth. Didn’t take long and I got my money without problems. I’ve seen other projects delay things but here it worked fine for me.
December 19, 2025
Unprompted review
Reply from Monixbet
Dear io and ia base,
Thank you so much for taking the time to leave this wonderful review! 😊
We're absolutely thrilled to hear that your withdrawal was fast, smooth, and hassle-free. Providing quick and reliable payouts is one of our top priorities, and it means a lot to the whole team to know that everything worked perfectly for you.
We truly appreciate your trust and kind words — feedback like yours motivates us to keep delivering the best experience possible.
Wishing you continued luck and more big wins ahead! If there's anything we can do for you, we're always here.
Best Regards,
Monixbet Casino Team
Waiting 6 business days on a approved…
Waiting 6 business days on a approved withdrawal, not a problem if the customer service team actually provided some information instead of copy pasting macros.
They tell me 'everything is good on our side', which is clearly not the case.
December 2, 2025
Unprompted review
Reply from Monixbet
Dear Pt,
We are sorry to hear about the delay you are experiencing with your withdrawal. The timing of withdrawals can be influenced by the payment method selected, as well as the verification and processing queue managed by the relevant department.
If you are still facing extended delays or simply wish to check the current status of your withdrawal, please do not hesitate to reach out to our support team via live chat or email. We are here to provide specific updates and guidance tailored to your request, rather than generic responses.
We appreciate your patience and understanding while we work to ensure that your withdrawal is processed as smoothly as possible.
Best Regards,
Monixbet Casino Team
DO NOT USE THESE USELESS MORONS
DO NOT USE THESE USELESS MORONS. THEY REFUSE TO PAY YOU AND CONTINOUSLY PLAY STUPID. THEY GIVE YOU EXCUSE AFTER EXCUSE TRYING TO GET YOU OFF THE CHAT. There are so many better sites out there. Just do your research and never use these crooks.
September 28, 2025
Unprompted review
There you can play only if you play…
There you can play only if you play with small amount.you need wait for withdrawal more like 3 weeks(sometimes even longer)If you won big amount then you need almost 1 year to get money.because only 500 you can withdraw in day and 3 pending withdrawal can be.than you can withdraw only 1500 in month of course if that no takes longer.
September 18, 2025
Unprompted review
Worst casino i ever played
Worst casino i ever played. In the past it takes a maximum of 3 days to receive my withdrawals. But now, i wait 7 days en every time i contact the ‘vip’ manager they said it is a global issues, bla bla bla. When i ask what kind of issue or what timeframe is the delay i dont get a answer.
Update day 9: no money, only excuses for the delay they cant explain
Update day 10: no money, the delay problem is solved. The next excuse is the large number of withdrawal request.
Update day 12: no money
Update day 15: no money, only thing they say: i do erverything to speed up the proces. One big Scam.
Update day 17: no money, what a joke
September 1, 2025
Unprompted review
Won't payout
They won't pay and out and keep coming up with every excuse under the sun. Don't expect a payout
September 3, 2025
Unprompted review
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