Monster Moves Estate Agents Reviews 

90
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Kendra and her team give a proffessional approach to all matters, move swiftly, and provide good feedback on all enquiries. We find them very easy to deal with, and they've always been very helpful w... See more

Company replied

Rated 5 out of 5 stars

Gillian, Rachel and Conor were outstanding from start to finish. Kind, helpful, professional and understanding. I would highly recommend them. The sale of my home was made stress free from start... See more

Company replied

Rated 3 out of 5 stars

Monster Moves initially did a great job of marketing the property and getting viewings. However, when a neighboring land issue came up, I feel that Monster Moves made the matter worse. It became far m... See more

Company replied

Rated 5 out of 5 stars

I always expect the best service from Monster Moves and our last house sale was no exception. The 360, photos, videos and drone footage made our house look at its best. Kendra even refilmed a section... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

We are proud to be a local company that loves living in the Highlands & Islands. Our team has a deep understanding of the local community and lifestyle, making us the perfect choice to promote your property. We are passionate about showcasing the beauty and uniqueness of this region and believe that it is an asset to any property listing. At Monster Moves, we take pride in offering a hassle-free selling process. From the moment you contact us, our friendly team will be with you every step of the way. We understand that selling a property can be stressful, and that's why we aim to make it as easy as possible. You can trust us to guide you through the process and provide you with the support you need. Our skilled team not only excels in interior photography but also offers additional services at no extra cost. We can create 360 tours, video walkthroughs, and drone footage to showcase your property in a unique way. Our goal is to provide exceptional photography services that help your property stand out in the market. We advertise all of our properties for sale on popular platforms such as Rightmove, Zoopla, and OnTheMarket. In addition, we also use social media and other channels to promote your property to a wider audience. Our national marketing efforts ensure that your property gets the exposure it deserves.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

90 reviews

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4.7

All reviews

(90)

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Rated 5 out of 5 stars

Professional service great set of…

Professional service great set of people outstanding photographs would recommend

January 12, 2024
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Reply from Monster Moves Estate Agents

Thank you ever so much for your lovely review Steve, that's made our day! Wishing you all the very best for 2024.

Rated 5 out of 5 stars

I was living between California and…

I was living between California and Scotland before finally deciding to buy a home in the Highlands. Doing this remotely is a challenge. I hired a real estate agent to help me and that was a total disaster. I finally found someone in Scotland who could assist me, and they used Monster Moves to find a beautiful home for me and my kids, one that kept inside my budget. While I did not deal directly with Monster Moves, I am told the staff were incredibly helpful and had experience working with people from overseas.

June 21, 2023
Unprompted review
Rated 5 out of 5 stars

Kendra and her team were excellent and…

Kendra and her team were excellent and went above and beyond there job,highly recommend monster moves.

September 4, 2023
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Reply from Monster Moves Estate Agents

Thank you for taking the time to leave your very kind review, it's much appreciated by the whole team.

Rated 2 out of 5 stars

Disappointing Experience Despite Strong Local Recommendations

Communication was generally poor, property schedule was underwhelming and poorly written despite going through several drafts, offer and negotiations poorly handled with no attempt to keep us informed of progress. I'm afraid we feel our property sold quickly despite Monster Moves rather than because of them.

August 15, 2023
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Reply from Monster Moves Estate Agents

Thank you for your feedback, we strive to do our best for every client and are terribly sorry that you feel we let you down on this occasion.
However, we are delighted that following negotiations you were able to accept a great offer and that the sale progressed smoothly, from entering the market to completing the sale in just over 7 weeks.
We appreciate you taking the time to provide us with feedback and providing us with the opportunity to improve our service for future clients.

Rated 5 out of 5 stars

Kendra & staff was absolutely amazing &…

Kendra & staff was absolutely amazing & very helpful from start to finish. Highly recommended

August 15, 2023
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Reply from Monster Moves Estate Agents

Thank you Morven for taking the time to leave such a fantastic review. We're all delighted that we could be of assistance to you throughout the sale.

Rated 5 out of 5 stars

Experienced and very friendly

Very local excellent personal service. Queries answered promptly. I’ve known Kendra for many years and Monster moves are highly recommended by me.

June 15, 2023
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Reply from Monster Moves Estate Agents

Thank you for the great review, very much appreciated by the whole team. Your recommendation means the world to us, a huge thanks from Kendra, Gillian, Angela & Conor.

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish! Very quick to advertise our property with excellent quality photos, videos and drone footage. Our property sold quickly and over asking price, we were delighted.

Communication with the team was always very quick and great advice.

Highly recommend!!

Thanks again for all your help Monster Moves :)

August 19, 2023
Unprompted review
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Reply from Monster Moves Estate Agents

Shireen, you are absolutely welcome. It was such a delight to sell your lovely property. A huge thanks for the recommendation.

Rated 5 out of 5 stars

Friendly and practical support in…

Friendly and practical support in helping sell the house. Approachable and relaxed when visiting the office.
Kept in touch well and felt that they had the sale as their best interest when conducting viewings.

August 15, 2023
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Reply from Monster Moves Estate Agents

Thank you for taking the time to leave us a review, it's very much appreciated by the team.
We're all absolutely delighted that you were happy with our service.

Rated 5 out of 5 stars

Great service and advice.

Great service, took care of everything. We know Kendra and she gave us really good advice from the beginning.
Would recommend to anyone.
Thank you.

August 15, 2023
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Reply from Monster Moves Estate Agents

Thanks for the recommendation Jacqui, we were delighted to be able to help.

Rated 5 out of 5 stars

Very good communication

Very good communication , very friendly staff

August 15, 2023
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Reply from Monster Moves Estate Agents

Thanks for taking the time to leave a review John, it's great to hear our lovely clients comment on our friendliness, we always aim to be approachable, friendly and helpful.

Rated 5 out of 5 stars

Amazing from start to finish!

From the first contact with Kendra and her team until completion everything about this company oozed professionalism.
The property details, contact, reassurances and communication were all first class.
5 star service from start to finish.
If you need to sell a property, don't hesitate - give Monster Moves a call - I promise you won't regret it!

June 20, 2023
Unprompted review
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Reply from Monster Moves Estate Agents

Wow Stephen, what a fabulous review. The team have just finished polishing their halo's!
In all seriousness we were delighted to be able to help you both with your move and do hope that you're settling in well to your new home. Best wishes, Kendra, Conor, Angela & Gillian

Rated 5 out of 5 stars

Kendra was very kind and very good at…

Kendra was very kind and very good at her job. She was efficient in sending emails to our buyer and letting us know what was happening. Very happy with how monster moves handled our sale.

August 15, 2023
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Reply from Monster Moves Estate Agents

Thank you for taking the time to leave your lovely review Sandra. It's so very important to be kept informed, and reassured whilst selling your home, and we're delighted that you felt happy with the service we gave. All the best, Kendra

Rated 5 out of 5 stars

Golspie Monster Moves Office

Kendra and her team in Golspie were very professional and caring from start to completion and I would highly recommend them.

August 15, 2023
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Reply from Monster Moves Estate Agents

Thank you for taking the time to leave a review Julie, we're delighted that you were happy with our service. All the best, Kendra, Conor, Angela and Gillian.

Rated 5 out of 5 stars

The staff were extremly helpful and…

The staff were extremly helpful and knowledgeable, pleasant and friendly, and kept you upto date with the process of the sale.

August 15, 2023
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Reply from Monster Moves Estate Agents

Thank you for leaving a great review CJ. We're so very pleased that you found us to be helpful and knowledgeable, it's really very important to us that our clients find us friendly and pleasant to work with. We were delighted that we could provide you with the quick sale of your property.

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Handled everything from start to finish. Very happy and wouldn’t hesitate to recommend Monster Moves.

August 15, 2023
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Reply from Monster Moves Estate Agents

Thanks for the recommendation John - much appreciated! The team are simply happy that we could help. Glad you found us great to deal with. All the best, Kendra and the team.

Rated 5 out of 5 stars

First class customer service from…

First class customer service from Kendra and all her staff. Would/will highly recommend!

March 17, 2023
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Reply from Monster Moves Estate Agents

Thanks for taking the time to leave us a glowing review Kirsteen - first class, we aim to deliver nothing less! Your recommendation is much appreciated by the team. All the very best, Kendra, Conor, Angela and Gillian.

Rated 5 out of 5 stars

Excellent Customer Service.…

We found Kendra and her team to have excellent customer service always being pleasant, helpful and informative when using the services of Monster Moves.

March 10, 2023
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Reply from Monster Moves Estate Agents

Thank you for your lovely review Catherine, it means a lot to the team to hear that.

Rated 5 out of 5 stars

A relatively straightforward transaction

Not being familiar with the selling process in Scotland, Kendra and her team patiently took me through the necessary steps to achieve the satisfactory sale of my Mother's property.

January 25, 2023
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Reply from Monster Moves Estate Agents

Thank you for your review Fiona, we were delighted to be able to help you with the sale of your mother's property.

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