Monsterbox Reviews 112

TrustScore 2 out of 5

2.0

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Rated 2 out of 5 stars

I don’t know what happened with this order but it arrived in a sorry state. The meat, chicken and black pudding, went straight into the waste bin, they were rancid. Much of the fruit was going mouldy... See more

Rated 3 out of 5 stars

I have used them several times and usually they are good. Unfortunately on this occasion the fruit let them down. I had to throw away a whole punnet of strawberries as they had gone bad. Also the b... See more

Rated 2 out of 5 stars

I ordered a fruit box and a veg box. Despite living only 20 mile away it took 2 days to get here. Don't believe the next day delivery notice on your order confirmation. I ordered 3 bulbs of garlic, al... See more

Company replied

Rated 1 out of 5 stars

Very disappointed in the freshness and quality of the fruit and veg. Quick delivery

Company details

  1. Fruit and Vegetable Store

Information provided by various external sources

Suppliers of fresh fruits, vegetables and meats delivered to your door.


Contact info

2.0

Poor

TrustScore 2 out of 5

112 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great quality

Great quality, excellent communication, good choice covering all the bases without being too much to sift through online. Have been there supplying us with good quality, fresh produce since the start of lockdown.
Thank you 👍

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Being in a remote part of the Highlands, it is a struggle to access supermarkets and other food providers who will deliver to the area. Monster Box are Highland heroes! The fruit, vegetables and meat we received in a properly chilled/insulated box were super fresh and the use by dates on the meat were a good week away. A couple of the eggs were cracked on arrival but having suggested to Rose in their customer service team that they may benefit from further padding, she kindly said a box would be added to our next order free of charge. I feel this was above and beyond and a positive reaction to some constructive criticism. If tinned and dried goods are added to the offering, you'd be able to do an entire shop at very reasonable prices and without the stress of fighting for a supermarket delivery slot. We will definitely be repeat customers and I highly recommend.

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great service excellent communication produce always fresh and really good quality staff very helpful and friendly all round great service highly recommend.

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

This was a present

This was not for me. It was a present, and just right for me to use as a thank you. The recipients were delighted, and especially with the courtesy of those who served them. I am pretty sure they were not just being polite.

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

Superb quality

Received my first delivery from monsterbox & I am absolutely DELIGHTED. All the produce (veg; meat; chicken ; bakery & dairy ) is of SUPERB quality; was carefully packed & everything arrived in excellent condition. I will most certainly order on a regular basis & I shall highly recommend to friends who - like me - have been disappointed by the quality of products received from other companies. Finally - a company I can trust !

June 25, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product. I ordered all 3 boxes, the veg, fruit and meat box. Great dates in meat. Fruit and veg all very fresh.

Definitely got a new repeat customer

June 16, 2020
Unprompted review

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