monsterinflatables.co.uk Reviews 389

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, politeness, and efficiency. People appreciate the prompt delivery and collection, as well as the high quality and cleanliness of the products, which are often described as being in good condition. The booking process is frequently noted as easy and straightforward, with clear communication throughout. Reviewers are particularly impressed with the smooth setup and takedown of equipment, often mentioning the staff's professionalism and friendly demeanor. Many consumers express their satisfaction with the overall value and the wide selection of products available, leading to a very happy experience for the children.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the company for its... See more

Staff

Consumers consistently find staff to be positive, highlighting their professionalism and helpfulness.... See more

Product

Customers had positive experiences with the product. Reviewers consistently praised the quality and condition... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently report that delivery and... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently found the booking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Monster Inflatables a few times now for children’s parties and adult parties. I wouldn’t use anyone else now. They’re so accommodating, changing plans at the last minute with no issues, very... See more

Rated 5 out of 5 stars

I have used monster inflatables on three separate occasions now. Their bouncy castles are great and kept in good condition. They are prompt with delivery and pick up. Everything is taken care of and s... See more

Rated 5 out of 5 stars

After a fantastic service last year, I booked more inflatables for our big bbq. They turned on time, we walked around together deciding what was best for the k8ds, they promptly set it all up and th... See more

Rated 5 out of 5 stars

We were very happy with our bouncy castle, the children loved it. Booking was simple and there was good communication from Monster Inflatables throughout the process. The delivery guys arrived for se... See more


Company details

  1. Children's Party Service
  2. Bouncy Castle Hire
  3. Entertainer
  4. Event Management Company

Written by the company

We are a Chelmsford-based bouncy castle hire company, operating throughout Essex We know you have a choice when it comes to bouncy castle hire in Chelmsford, so we know we have to offer you more choice, better value and unbeatable levels of customer service if we are to attract your interest and earn your business. We believe we offer the best bouncy castle hire in Essex, and here are just a few of the reasons why… Decades of entertainment experience Our team has over 45years experience in the local leisure industry, so you can trust us for the very best advice and ideas based on hundreds of parties and events just like yours. We can help you get the most from your budget and your venue, with personal package deals that include everything from exciting inflatables to fun food, all tailored perfectly to your party theme, age group and interests. More to choose from Take a look at the list on the left and you’ll find much more than just Chelmsford bouncy castle hire. We keep our range right up to date to make sure you can get the latest in inflatable fun, from assault courses to rodeo bulls, high slides to sumo suits, go-karts to Bumper Carz. We’re adding to our range all the time, so if you don’t see exactly what you want, just ask – it could be on its way soon! The Monster difference While our choice and value are hard to beat, what really makes Monster different is our customer service, which is simply second to none. As parents ourselves, we know the standards we’d expect for our own kids’ parties, and we make sure we provide that same high standard for you. Our staff are all hand-picked and fully trained to put your needs first and they’ll do everything they can to help you. Nothing is too much trouble for our polite, professional team and they will always go the extra mile to make sure your event is a monster success. Keeping your little monsters safe These days, safety and hygiene are more important than ever, and you can count on us to keep your little monsters safe and sound. Every item is thoroughly sanitised after every hire and regularly tested to stringent industry standards. We also replace our equipment regularly, so it always arrives looking like new. In the unlikely event that anything does go wrong, we have £5m of public liability insurance cover for your complete peace of mind. We take nothing for granted We never forget you have a choice and we never take your custom for granted. We work hard on each and every hire to give you an exceptional experience because you deserve nothing less than the best. Take a look at our testimonials and you’ll see that great service is at the heart of everything we do. Book now with no deposit If we sound like the kind of people you’d like to do business with, get in touch today and start the ball rolling on a memorable, monster party. Remember, you can book online right now with no deposit to make sure you get exactly what you want, when you want it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

389 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service for the 2nd time

Brilliant service for the 2nd time! Used these guys last year for a bouncy castle & this year for soft play & trikes, can't fault the service at all. Bang on time for drop off & exactly same for pick up & always friendly.

Will be using again for sure!

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

These guys were amazing

These guys were amazing! The guys were already outside the venue when we were handed the keys to the hall, and they set up the bouncy castle extremely fast, had a leaf blower to clean it off then sanitiser. All done super quickly. Not to mention - it was a stormy day and leaves had blown into the hall. Louis blew them out for us without even us having to ask the quiestion. Same at takedown - fast, efficient, friendly and asking thw girls if they had a good party. Five star without a doubt!

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great from start to finish

Great from start to finish - clear communications and understood strict timings - the bouncy castle was in excellent condition and the kids absolutely loved it - I would definitely use this company again. Really recommend.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Very reliable and friendly staff who…

Very reliable and friendly staff who came to set up and dismantle our bouncy castle. The fourth year we have used them for an annual event and we will be back again next year.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, used for my son's birthday party today and couldn't have asked for a better experience with them. Good communication throughout, always happy to help and when the staff arrived they were professional and helpful. Not to mention the children loved the bouncy castle and soft play. 100% will be using again for any future events.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Can’t fault

Can’t fault, great customer service, kept me updated, delivered and collected at the times I asked. Will definitely used again.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Bouncy Castle

Good website. Very easy to make a booking.
Excellent communication regarding delivery and collection.
Really helpful assistants
I would recommend

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company , I’ve used them more than once and will continue to use them in the future could not ask for a better service and have recommended them to other family members . Definitely would recommend, zero disappointments ! Perfect

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! This was the 2nd time we booked Monster Inflatable’s. The last time was 4 years ago for our daughter’s birthday. This time we booked again but for her 12th birthday and hired the disco bouncy castle with lights. Safe to say her and her friends had a fantastic time. They didn’t want to go home. Castle was delivered and collected at the time window stated and the team were friendly and professional! Already recommended them to friends :)

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! Great service end to end. Easy to book. Great communication. Service fulfilled as described. And very very happy bunch of kids too, bonus! Will definitely use again.

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

After a fantastic service last year, I booked more inflatables for our big bbq. They turned on time, we walked around together deciding what was best for the k8ds, they promptly set it all up and the kids faces when they saw them all was priceless.
Great value, great service.
Will definitely be using them again and would confidently recommend them

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

Excellent well organised service. Great communication. Reasonably priced and liked that they are a local company too. Loved the Minnie Mouse bouncy castle. We would definitely recommend and use Monster Inflatables again.

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

Thank you so much for amazing service today! I couldn’t fault it from booking, to confirming, to payment even delivery, checking the wind and the air into the castle and collection everything was to a very high standard ! And my son said it was the best birthday party he’d ever had! So thank you so much! We will definitely be using your company again.

July 22, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look