monsterinflatables.co.uk Reviews 389

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, politeness, and efficiency. People appreciate the prompt delivery and collection, as well as the high quality and cleanliness of the products, which are often described as being in good condition. The booking process is frequently noted as easy and straightforward, with clear communication throughout. Reviewers are particularly impressed with the smooth setup and takedown of equipment, often mentioning the staff's professionalism and friendly demeanor. Many consumers express their satisfaction with the overall value and the wide selection of products available, leading to a very happy experience for the children.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the company for its... See more

Staff

Consumers consistently find staff to be positive, highlighting their professionalism and helpfulness.... See more

Product

Customers had positive experiences with the product. Reviewers consistently praised the quality and condition... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently report that delivery and... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently found the booking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Monster Inflatables a few times now for children’s parties and adult parties. I wouldn’t use anyone else now. They’re so accommodating, changing plans at the last minute with no issues, very... See more

Rated 5 out of 5 stars

I have used monster inflatables on three separate occasions now. Their bouncy castles are great and kept in good condition. They are prompt with delivery and pick up. Everything is taken care of and s... See more

Rated 5 out of 5 stars

After a fantastic service last year, I booked more inflatables for our big bbq. They turned on time, we walked around together deciding what was best for the k8ds, they promptly set it all up and th... See more

Rated 5 out of 5 stars

We were very happy with our bouncy castle, the children loved it. Booking was simple and there was good communication from Monster Inflatables throughout the process. The delivery guys arrived for se... See more


Company details

  1. Children's Party Service
  2. Bouncy Castle Hire
  3. Entertainer
  4. Event Management Company

Written by the company

We are a Chelmsford-based bouncy castle hire company, operating throughout Essex We know you have a choice when it comes to bouncy castle hire in Chelmsford, so we know we have to offer you more choice, better value and unbeatable levels of customer service if we are to attract your interest and earn your business. We believe we offer the best bouncy castle hire in Essex, and here are just a few of the reasons why… Decades of entertainment experience Our team has over 45years experience in the local leisure industry, so you can trust us for the very best advice and ideas based on hundreds of parties and events just like yours. We can help you get the most from your budget and your venue, with personal package deals that include everything from exciting inflatables to fun food, all tailored perfectly to your party theme, age group and interests. More to choose from Take a look at the list on the left and you’ll find much more than just Chelmsford bouncy castle hire. We keep our range right up to date to make sure you can get the latest in inflatable fun, from assault courses to rodeo bulls, high slides to sumo suits, go-karts to Bumper Carz. We’re adding to our range all the time, so if you don’t see exactly what you want, just ask – it could be on its way soon! The Monster difference While our choice and value are hard to beat, what really makes Monster different is our customer service, which is simply second to none. As parents ourselves, we know the standards we’d expect for our own kids’ parties, and we make sure we provide that same high standard for you. Our staff are all hand-picked and fully trained to put your needs first and they’ll do everything they can to help you. Nothing is too much trouble for our polite, professional team and they will always go the extra mile to make sure your event is a monster success. Keeping your little monsters safe These days, safety and hygiene are more important than ever, and you can count on us to keep your little monsters safe and sound. Every item is thoroughly sanitised after every hire and regularly tested to stringent industry standards. We also replace our equipment regularly, so it always arrives looking like new. In the unlikely event that anything does go wrong, we have £5m of public liability insurance cover for your complete peace of mind. We take nothing for granted We never forget you have a choice and we never take your custom for granted. We work hard on each and every hire to give you an exceptional experience because you deserve nothing less than the best. Take a look at our testimonials and you’ll see that great service is at the heart of everything we do. Book now with no deposit If we sound like the kind of people you’d like to do business with, get in touch today and start the ball rolling on a memorable, monster party. Remember, you can book online right now with no deposit to make sure you get exactly what you want, when you want it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

389 reviews

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Rated 5 out of 5 stars

Excellent all round service

Excellent all round service, and for a 2nd year running, have had a multitude of items the last 2 years and all items were excellent.

All items delivered on time and even late changes to the booking were fine

Would 100% recommend

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

We were very happy with our bouncy castle, the children loved it. Booking was simple and there was good communication from Monster Inflatables throughout the process. The delivery guys arrived for set up and collection at the times promised and were very polite, efficient and keen to please. Thank you very much.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

A great company with great teamwork for…

A great company with great teamwork for them. Dropped off on time and set up very quickly. Was even flexible moving the bouncy castle from inside to outside once we realised it wasn’t going to work inside. Friendly team collected on time with no issues or hassles. second time that we’ve used the company and will be using it again in future.

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent bouncy castle hire

Delivery was on time and set up was quick and professional. Communication was good and we were very satisfied with the bouncy castle we received. We have used this company multiple times now and they’ve consistently met or exceeded our expectations.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Very friendly & efficient. Excellent communication throughout the booking, delivery/collection process & above all an excellent product which kept twenty 10/11 year old girls dancing all evening! Thank you! :o)

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Kept up to date and informed throughout. Delivery men were polite and helpful 😀

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Communicated well and kept me upto date with delivery times etc and the castles were perfect and pick up if the castles was swift and meant no hanging around.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to order and all the team…

Very easy to order and all the team were helpful and responsive to questions :) the only thing that would be helpful would be to have the sizes of all the equipment on the website, not just the bouncy castles. The guys delivering and collecting the equipment were friendly and came on time. We will definitely use this company again!

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

BRILLIANT…

I’ve used Monster Inflatables a few times now for children’s parties and adult parties. I wouldn’t use anyone else now. They’re so accommodating, changing plans at the last minute with no issues, very helpful, really polite, respectful and prompt collection and delivery. Loads of choice.

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous service, would 100% recommend

Good communication up to the lead up of the party. Prompt with timing, texted before collection and drop off. Very efficient, good quality inflatables, no issues at all and would
100% recommend/ use again. Thanks so much!

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service provided

The gentlemen were nice and polite, the timings were great and they provided a great service! Will definitely recommend and be using monster inflatables again.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Timings were perfect. The guys involved with delivery and pick up were friendly and respectful of property.
People on the phone were knowledgeable and helpful.
Email and text messages were very useful.

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

The team was on time, the set up was made according to my demand and were happy to move around to fit with the decoration.
Lovely and very polite staff.

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

The best there is!

The best there is!
I had booked a Spider man bouncy castles from them. I had a bit of an issue with my booking and I called them and they resolved the situation in no time. Kept me posted with everything.
It arrived on time, the delivery guy was amazingly friendly.
The kids were stunned by the bouncy castles! They had lots of fun! Well worth it!

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, bouncy castle and ball pit came just as described online. The lads that came to put it up were lovely and did a great job. I will be using them again. Great communication when had some questions. Thank you all so much, we had the best day.

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

Spiderman castle

Great castle! The kids loved it!
Set up was smooth and easy! Staff were polite and friendly.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Always happy with the service

Fifth time I have used them for bouncy castle hire and have always been happy with the service. Really grateful for fitting me in at short notice.

March 22, 2025
Unprompted review

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