monsterinflatables.co.uk Reviews 389

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, politeness, and efficiency. People appreciate the prompt delivery and collection, as well as the high quality and cleanliness of the products, which are often described as being in good condition. The booking process is frequently noted as easy and straightforward, with clear communication throughout. Reviewers are particularly impressed with the smooth setup and takedown of equipment, often mentioning the staff's professionalism and friendly demeanor. Many consumers express their satisfaction with the overall value and the wide selection of products available, leading to a very happy experience for the children.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the company for its... See more

Staff

Consumers consistently find staff to be positive, highlighting their professionalism and helpfulness.... See more

Product

Customers had positive experiences with the product. Reviewers consistently praised the quality and condition... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently report that delivery and... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently found the booking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Monster Inflatables a few times now for children’s parties and adult parties. I wouldn’t use anyone else now. They’re so accommodating, changing plans at the last minute with no issues, very... See more

Rated 5 out of 5 stars

I have used monster inflatables on three separate occasions now. Their bouncy castles are great and kept in good condition. They are prompt with delivery and pick up. Everything is taken care of and s... See more

Rated 5 out of 5 stars

After a fantastic service last year, I booked more inflatables for our big bbq. They turned on time, we walked around together deciding what was best for the k8ds, they promptly set it all up and th... See more

Rated 5 out of 5 stars

We were very happy with our bouncy castle, the children loved it. Booking was simple and there was good communication from Monster Inflatables throughout the process. The delivery guys arrived for se... See more


Company details

  1. Children's Party Service
  2. Bouncy Castle Hire
  3. Entertainer
  4. Event Management Company

Written by the company

We are a Chelmsford-based bouncy castle hire company, operating throughout Essex We know you have a choice when it comes to bouncy castle hire in Chelmsford, so we know we have to offer you more choice, better value and unbeatable levels of customer service if we are to attract your interest and earn your business. We believe we offer the best bouncy castle hire in Essex, and here are just a few of the reasons why… Decades of entertainment experience Our team has over 45years experience in the local leisure industry, so you can trust us for the very best advice and ideas based on hundreds of parties and events just like yours. We can help you get the most from your budget and your venue, with personal package deals that include everything from exciting inflatables to fun food, all tailored perfectly to your party theme, age group and interests. More to choose from Take a look at the list on the left and you’ll find much more than just Chelmsford bouncy castle hire. We keep our range right up to date to make sure you can get the latest in inflatable fun, from assault courses to rodeo bulls, high slides to sumo suits, go-karts to Bumper Carz. We’re adding to our range all the time, so if you don’t see exactly what you want, just ask – it could be on its way soon! The Monster difference While our choice and value are hard to beat, what really makes Monster different is our customer service, which is simply second to none. As parents ourselves, we know the standards we’d expect for our own kids’ parties, and we make sure we provide that same high standard for you. Our staff are all hand-picked and fully trained to put your needs first and they’ll do everything they can to help you. Nothing is too much trouble for our polite, professional team and they will always go the extra mile to make sure your event is a monster success. Keeping your little monsters safe These days, safety and hygiene are more important than ever, and you can count on us to keep your little monsters safe and sound. Every item is thoroughly sanitised after every hire and regularly tested to stringent industry standards. We also replace our equipment regularly, so it always arrives looking like new. In the unlikely event that anything does go wrong, we have £5m of public liability insurance cover for your complete peace of mind. We take nothing for granted We never forget you have a choice and we never take your custom for granted. We work hard on each and every hire to give you an exceptional experience because you deserve nothing less than the best. Take a look at our testimonials and you’ll see that great service is at the heart of everything we do. Book now with no deposit If we sound like the kind of people you’d like to do business with, get in touch today and start the ball rolling on a memorable, monster party. Remember, you can book online right now with no deposit to make sure you get exactly what you want, when you want it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

389 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We used monster inflatables for my daughters birthday

We used monster inflatables for my daughter’s 5th birthday - they delivered at the agreed time and collected once the party was over ! Very polite and happy with there bouncy castle, was very clean and looked after. Thanks we will be using you again !

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience!

We had a bouncy castle for our daughter’s first birthday and had a castle with slide, it was perfect entertainment for all the children and the delivery and pick up was perfect! The guys that delivered were extremely polite! We will definitely reccomend and use again!

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent! We hired a bouncy castle with slide for a weekend for our son’s birthday and it was fantastic; good value pricing and immaculate condition. Everyone had a fab time, and the staff setting up and collecting were really friendly and efficient. Would absolutely recommend. Thanks Monster Inflatables!

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend- we will use again

Excellent service - the website was easy to use for availability and booking, all emails and confirmation came through quickly. I emailed a couple of queries and got a fast reply too.
Delivery & collection on the day was fantastic - on time and the guys were lovely. The bouncy castle and soft play were clean and in great condition and the children absolutely loved them. We will definitely book with you again - thank you!

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company!

We used Monster Inflatables for a bouncy castle for our wedding,

Delivered when they said they would with the exact product we was after, great company to work with & would use for any inflatables I need in future.

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Liked that everything was confirmed by email and was able to pay on line. Communication was excellent with a text message confirming actual delivery and pick up time. The kids (and big kids!) loved the bouncy castle with the slide addition adding to the fun. Would definitely use again.

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

Disco assault course

We hired an inflatable disco assault course for my son's 21st.
The man turned up quite early, but needless to say he was polite and set up with no problems, we had the inflatable over night and the texted to say what time they would be there to collect..great communication. It has disco lights and a Bluetooth speaker.
My son and his friends had an awesome time.
Highly recommend

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

We ordered 2 products from this company…

We ordered 2 products from this company - white bouncy castle and the gladiator knock-out - for our Wedding Reception.
Ordering and payment was simple, and the company were quick to respond with any queries we had.
I was not there when they arrived but by all accounts it was a quick and easy set up with the kids - and adults! - flocking to them as soon as they were ready. The staff provided were attentive and kept us all safe. All around a brilliant experience with this company and I would order from them again.
Thank you

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot fault their service at all!

We've been using Monster Inflatables for a few years and have no intention of changing!
They are always quick and courteous, fun and friendly. I cannot fault their service at all. Safety is their main priority and they always check and double check, not only the bouncy castle but also that we know the rules too!
Keep up the good work!

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Third time using monster inflatables…

Third time using monster inflatables and both the customer service and delivery team are so friendly and helpful. The logistics is always spot on, everything is cleaned on arrival and in good condition. The range and prices are really good too. I'd highly recommend them

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Will use again!

Have used this Company a couple of times now. Great prices and delivery team always polite and efficient. We'll continue to use.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company!

Amazing company!! Competitive prices & a great, reliable service. Bouncy castle was clean & according to the kids ‘extra bouncy’ ;)

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Garden games hirr

Second time I have used this company and highly recommend. Great choice of stuff, reasonably priced delivered effeciently and politely. Everything in perfect condition and clean

July 27, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look