I return to Montbell for many reasons. Firstly they produce superior product which is guaranteed to keep me warm and dry. There's the speed and reliability of their service. The ultra quick postage,... See more
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Polite but incompetent. After I placed an order, came back to me several times to say the item in the colour ordered wasn't available. When I finally said I'd prefer to cancel the orde, suddenly the i... See more
Lets face it, We all want the best equipment we can afford… Sometimes that means waiting for sales, or ordering from overseas in the off-season.. If you size is available, then jump on it… best mat... See more
Company replied
Top quality products that perform as promised. Delivery is always faster than quoted. The Plasma vest and jacket are super lightweight and offer incredible warmth to weight ration. The jacket is light... See more
Company details
Written by the company
Montbell Australia is a leading outdoor retailer of some of the best outdoor clothing, accessories and equipment. Whether you are camping, travelling or hiking the great outdoors (or watching the kids' sport or walking the dog) we have a fantastic range of outdoor clothing, footwear and gear to enjoy the great outdoors. We have two stores in Sydney, one in Kent St Sydney and the other on Penshurst St Chatswood. For those preferring to buy online, we have an online store - www.montbelloutdoor.com.au
Contact info
488 Penshurst St, 2069, Chatswood, Australia
- +61 2 92649376
- shop@montbelloutdoor.com.au
- montbelloutdoor.com.au
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Contacted me prior to picking the…
Contacted me prior to picking the order, making sure everything on the order was correct
I do not respond to fatuous surveys
Delivery Ok time but out of stock of most things
+Reasonable delivery time for my order.
- Out of stock of what I would like to buy.
- Oz store only has such a poor range selection and stock compared to Mont-Bell in other countries.
Great fitting socks for my small feet
Great fitting socks for my small feet. 2nd purchase and will buy more
Great products and good service
Great products and good service, delivery was quick.
Highly recommend.
Easy online purchase experience!
Loved the fingerless gloves I ordered for my wife to go with the ones I got a few years ago, also Mont-bell ones. The site search was easy to use, and stock was available - she got the gloves within a week. Now we are dressed like a couple!
Like your products
Like your products
Staff helpful
No queues
Accepted a return without bother
I love this 20L pack
I love this 20L pack. It is completely waterproof. It has shoulder strap pockets as well as hip belt pockets. It fits me well. I am 188cm tall with a long torso. It has a comfortable hip belt and breast strap - unusual in a 20 L pack. Highly recommended.
Great quality/quick delivery
Only found out about Mont-Bell fairly recently. So far the products have been excellent quality. And orders have been shipped out quickly with good packaging.
Great colour jacket and such good…
Great colour jacket and such good quality. It came very quickly and was left in a safe place. The fleece is also nice and thick. I thought it would be lined but it isn’t - probably a different style to the one o bought in Japan. The size was good - I am a medium in Japan but would be small in western fit.
All good, except...
All good except initially my order (a pair of down pants) was sent to the wrong address. However, once I contacted Mont Bell about my missing order, they were very attentive and promptly rectified it, which included sending me a new pair of pants. So, I have given them 4 stars to reflect that small hiccup, which should not have happened (would have been 5 stars if it was sent to the correct address first up). Otherwise, the service was great, and that initially included me calling one of their Larry Adler stores (stockists for Mont Bell in Australia) to ask advice on sizing, which was a very pleasant experience (i.e. great help).
The best socks you can ever buy!
Bit disappointed at the quality of what…
Bit disappointed at the quality of what is supposed to be a high end down jacket. After less than two weeks of regular use, the brand name rubbed off, and lots of down were 'seeping' through seams.
Everything worked as expected
The product was ordered and it arrived in a timely manner with tracking.
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