I placed a rush order on lapel pins. Got them early, and the quality is superb. I couldn't be happier. We gave them to college engineering students. They (and we) were excited about the quality an... See more
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Our custom embroidered patches came out beautifully! Our salesperson Sarah was very easy and pleasant to work with. Her customer service was exceptional as well as the quality of the product. I would... See more
We're repeat customers, returning for more of a custom order we placed five years ago. The Monterey Company brought our idea to life, converting a makeshift image we'd creating into a fun, rubber key... See more
Monterey Company makes amazing patches. As a former military guy, patches become a part of your life... whether you wear them everyday or have them made to commemorate a particular deployment or an... See more
Company details
Written by the company
Nestled in beautiful Bend, Oregon, The Monterey Company, Inc. has been crafting high-quality metal products, stylish headwear, and quality custom promotional items since 1989. Our mission is simple: we're all about providing you with the best products and top-notch customer service. Be Remembered!
Contact info
35 SW Century Drive Suite 110, 97702, Bend, United States
- (877) 290-9290
- sales@montereyco.com
- montereycompany.com
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Hasn’t replied to negative reviews
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Great quality and all of my clients…
Great quality and all of my clients loved their keychains! Wonderful company to work with and did any changes perfectly as requested. The only thing I wish was easier to read was the engraving on back. Maybe I’ll just do print on back text instead next time as the engraving wasn’t easily legible thanks guys!

Reply from The Monterey Company, Inc.
Amy is a wonderful account…
Amy is a wonderful account representative. She makes it happen for the customer. I am very pleased with her performance. Now it is up to the production staff.
Great crew to deal with!
You guys did good and got me the pins and coins that I ordered.
Good quality and easy to deal with.

Reply from The Monterey Company, Inc.
Good communication and prompt service.
The customer service I received was…
The customer service I received was great! Just the right amount of follow-ups and they had quick answers to all my questions. Our magnets arrived and looked exactly as I expected!
Eric Turney did a great job
Eric Turney did a great job! He was in constant communication throughout the whole project.
you delivered what I wanted quickly and…
you delivered what I wanted quickly and affordable.
This is the second time I have ordered from your company, both time outstanding results.
Terrific support and great product!
A Wonderful Experience
My experience with the Monterey company was wonderful. Josh Knowles was very kind, very precise, and gave me all the information I needed to make an informed decision for this project, that we needed completed by a pretty short timeline. We do a lot of promotions inward and outward facing with our organization. We will most definitely use the Monterey company again.
The punctual communication
The punctual communication. Everything was just smooth and painless. Grade A company to deal with. Oh and while i had high hopes for a quality patch, they surpassed my expectations. Every detail was perfect. Can't recommend enough. Pricing was also very reasonable and definitely not out of line.
Holy Rosary Church, Winnipeg, Manitoba, Canada
Right from the beginning the Monterey Company was a pleasure to deal with. Not only was I able to communicate through email but I was able to speak with someone by telephone. Josh Profio was a great help. Monterey also allowed us the privilege to design our ornament which was very special. We had the ornament made to celebrate the 100th anniversary of our church.
Production and delivery was very efficient. I would trust and recommend this company to anyone.
You all did what you said that you were…
You all did what you said that you were going to do, when you said that you were going to do it and the results were excellent. We went through several versions of our ornament, but the process was always smooth and Eric was very patient.
Unbeatable service and products
From start to finish they were incredibly helpful, and the final product surpassed all my expectations. I am a repeat customer and will continue to order all my future designs from them.
They were very easy to work with
They were very easy to work with, and we are very happy with the walking stick medallions that we purchased.
Great quality & customer service!
We've ordered our medals through Monterey several years in a row now. I love their customer service, quick turn around and great quality!
Great Product! Great to Work With!
Great experience working with Josh at the Monterey Company! He was great in helping me select the right product and keeping me updated with the production and shipping.
Great service, great product!
My experience was smooth from start to finish as usual. We have been using The Monterey Company for years for our race medals. It has been a positive experience time after time. Great customer service, communication, and timely service!
just what we wanted
ordering went well.time of producing went well.priced very competitive.
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