The Monterey Company, Inc. Reviews 

214
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I placed a rush order on lapel pins. Got them early, and the quality is superb. I couldn't be happier. We gave them to college engineering students. They (and we) were excited about the quality an... See more

Rated 5 out of 5 stars

Our custom embroidered patches came out beautifully! Our salesperson Sarah was very easy and pleasant to work with. Her customer service was exceptional as well as the quality of the product. I would... See more

Rated 5 out of 5 stars

We're repeat customers, returning for more of a custom order we placed five years ago. The Monterey Company brought our idea to life, converting a makeshift image we'd creating into a fun, rubber key... See more

Rated 5 out of 5 stars

Monterey Company makes amazing patches. As a former military guy, patches become a part of your life... whether you wear them everyday or have them made to commemorate a particular deployment or an... See more

Company details

  1. Promotional Products Supplier
  2. Clothing Wholesaler
  3. Custom T-Shirt Store
  4. Hat Shop
  5. Headwear Store

Written by the company

Nestled in beautiful Bend, Oregon, The Monterey Company, Inc. has been crafting high-quality metal products, stylish headwear, and quality custom promotional items since 1989. Our mission is simple: we're all about providing you with the best products and top-notch customer service. Be Remembered!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

214 reviews

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No recent history of asking for reviews

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4.7

All reviews

(214)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Experience!

The sales representative was prompt, courteous and helpful with my questions, the quote and the order. The process of submitting artwork and getting the order processed was smooth and efficient. The product I ordered coming from overseas arrived much quicker than I expected. Quality was excellent as expected. Overall excellent experience!

December 6, 2023
Rated 5 out of 5 stars

High quality PVC patches

The PVC patches we've received have been extremely high quality and have gotten us numerous complements. Working with Eric Turney has been a great experience, and I'm excited to continue purchasing products from Monterey!

January 3, 2024
Rated 5 out of 5 stars

Good experience

They were early, polite, and put everything together nicely. They picked up all trash and kept the house clean. Good experience.

January 10, 2024
Rated 5 out of 5 stars

Great Company to work With!!

We'd been looking for a supplier for our keychains when we found The Monterey Company. Awesome product to say the least!!!! We are very, very pleased with the product and for anyone looking for a supplier that will actually cater to your needs, we highly recommend this company! Five stars is an understatement of how good this company is to deal with personally! They took what we wanted in a keychain and went above and beyond with our design. We have purchased this product again and will continue to purchase this product from them from now on! Great customer service, shipments delivered on or before promised date, and excellent product to top it off!!!! AAAAAA++++++

March 23, 2023
Rated 5 out of 5 stars

Outstanding experience

The staff at Monterey were great to work with. Addressed all of our needs and got things turned around very quickly. Outstanding production process too.

October 23, 2023
Rated 5 out of 5 stars

Great quality, great service!

I have had numerous military unit items made through these guys. Everything from Vinyl patches, threaded patches, and belt buckles. All the products turned out fantastic and great quality. And working with the team that runs the company, was nothing short of outstanding!

July 7, 2023
Rated 5 out of 5 stars

Great Product!

We had this company make key chains and luggage tags with our logo on it. They turn out so beautifully and they're well made! They do not fade easily and are durable. They're very honest with production times and communication is on point!

February 22, 2023
Rated 5 out of 5 stars

Mer-Mela Charms

This was some of the best customer service that I’ve ever experienced!! Josh Knowles was very patient, knowledgeable, and friendly!! He took his time and helped to create the most perfect charms for my business!! He really puts the KNOW in Knowles 😁😅😅

March 28, 2023

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