Everyone I spoke with was so helpful. Just the last conversation with the Dr. He didn't give me a choice as all he said was the drops would be best, as taken sublingually they would have a quicker ef... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The pharmacy is a bit slow at processing prescriptions when they’re sent over by your pharmacy, which is the only downside I’ve noted so far - but it’s a big one, so has taken off a star, as it causes... See more
Company replied
Thank you for doing what you said you would do this is very refreshing in my 20yr experiences regarding the health sector. When you are made aware of date and times takes away the anxiety of the unkno... See more
Company replied
well impressed with the service, from communication with Alternaleaf and myself to product delivery. I would recommend other people to use them, thank you. emails with updates and progress all re... See more
Company replied
Company details
Written by the company
Montu UK is a leading provider of medical cannabis. Our fully licensed pharmacy allows patients to conveniently order their prescriptions. We’re part of Alternaleaf Clinic, one of the world’s leading medical cannabis companies. With our simple and safe processes, we make treatment easy, reliable, and focused on your health.
Contact info
United Kingdom
- montu.uk
4.2
Great
515 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One of the best to work with
Fantastic pharmacy Montu. Great help, excellent choice of strains and it’s been a wonderful journey into the world of medicinal.
Easy to order and very highly recommended with their next day delivery of prescriptions nationwide.
July 3, 2026
Reply from Montu UK Pharmacy
Hi Steven, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Service excellent
Service excellent, dr was very thorough throughout. And understanding and very patient. Delivery was fast. Well organised company.
June 26, 2026
Reply from Montu UK Pharmacy
Hello Louise, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Outstanding service delivery order…
Outstanding service delivery order everything was vedy straight forward!
June 26, 2026
Reply from Montu UK Pharmacy
Hi Matthew, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Excellent service.
Excellent service.. great prices and speedy delivery. No complaints.
June 25, 2026
Reply from Montu UK Pharmacy
Hey Mathew, thanks for taking the time to share your experience! We're pleased to hear that you experienced great service from the team. If you have any questions or need further assistance in the future, feel free to reach out. We look forward to continuing to support you!
Staff are great
Staff are great. They are helpful and answer your questions in good time too. Everything has been delivered when they said it would be.
No complaints from me.
June 19, 2026
Reply from Montu UK Pharmacy
Hello David, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Excellent service
June 18, 2026
Reply from Montu UK Pharmacy
Hi John, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Reply from Montu UK Pharmacy
Hi Jackie, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Delivery was 5 stars
Delivery was 5 stars , and very quick . The doctors are amazing, you do understand very well , they explain in simple practical way . The product , your prescription it’s better than I was thinking, my wake up , my sleep , the pain I have during day , and the mood just improve and iam just in the first week . Just good things I have to say
June 26, 2026
Reply from Montu UK Pharmacy
Hello Ana, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Reply from Montu UK Pharmacy
Hi Jordan, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Everything was sorted quickly and…
Everything was sorted quickly and efficiently. Thamkyou
June 25, 2026
Reply from Montu UK Pharmacy
Hey Gavin, thanks for taking the time to share your experience! We're pleased to hear that you experienced great service from the team. If you have any questions or need further assistance in the future, feel free to reach out. We look forward to continuing to support you!
Excellent personal experience
Excellent personal experience. Great choice and variety of products. Easy to order prescription. Very happy consumer
June 18, 2026
Reply from Montu UK Pharmacy
Hey Craig, thanks for taking the time to share your experience! We're pleased to hear that you experienced great service from the team. If you have any questions or need further assistance in the future, feel free to reach out. We look forward to continuing to support you!
Reply from Montu UK Pharmacy
Hi Peter, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Reply from Montu UK Pharmacy
Hi , thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Reply from Montu UK Pharmacy
Hi, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Efficient and well-packed.
Amazingly efficient and clear. Delivered right on time. Easy site to navigate. Great online Pharmacy.
June 25, 2026
Reply from Montu UK Pharmacy
Hi Joe, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Fast delivery and impressive web site
June 18, 2026
Reply from Montu UK Pharmacy
Hello Robin, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Order was delivered next day couldn't…
Order was delivered next day couldn't ask for anymore. great service
June 25, 2026
Reply from Montu UK Pharmacy
Hi Mike, thank you for your feedback. We strive to deliver outstanding service to our patients, and your feedback is vital! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Reply from Montu UK Pharmacy
Hey Jamie, thanks for taking the time to share your experience! We're pleased to hear that you experienced great service from the team. If you have any questions or need further assistance in the future, feel free to reach out. We look forward to continuing to support you!
Made everything easy to understand and…
Made everything easy to understand and talked me through the process from start to finish.
June 18, 2026
Reply from Montu UK Pharmacy
Hi Kevin, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Reply from Montu UK Pharmacy
Hello, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.