I ordered an air purifier that said it was available but the order was canceled very soon after. No explanation given. My guess is they stopped shipping to the US but then why take the order in the... See more
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Excellent Customer Service. Have used large room Mooka (x2) for six months, during which they have run almost continually. First with smoky skies from forest fires, and later with shedding dogs. Th... See more
John was so awesome and helpful! He patiently waited for almost an hour on the online chat feature while my boyfriend & I tried to upload a video showing our problem (we're not the most tech savvy peo... See more
I finally went online to claim my free gift that came with my order of a Mooka Air Purifier last year. I wanted to pick a filter. I went through the whole process, wrote a testimonial , clear to the... See more
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Air filter red light reset
Hello,
Thank you for reaching out your customers, I received the air filter, thank you again, I put it in, but I don't know how to reset the air filter machine, still showing a red blinking light,any suggestions?
Quick shipping time.
The air purifier can hardly be heard
The air purifier can hardly be heard, you can feel the cleaner air in the room, and the design allows it to just blend in with the surroundings.
Cancelled my ordered because they…
Cancelled my ordered because they didn't have any stock. I don't believe they are still supporting this product.
I’m very disappointed the projector I…
I’m very disappointed the projector I bought said that a screen was included, I didn’t receive a screen as the product information said it would
Allo Air Purifier
We had a problem with the Allo Air Purifier and the company replaced the model. It does a great job cleaning the rooms we purchased them for!
Thank you!!
I love my Mooka air purifier
I love my Mooka air purifier. After not being able to find the filters on Amazon, I was relieved to be able to get them direct. They arrived in a timely fashion.
I placed an order on Jan 31 and I have…
I placed an order on Jan 31 and I have not heard a thing since then. I really need these filters as my old one is not producing much help. I really need this very soon.Would like a response regarding this item I ordered and how soon will I receive them.
The shopping on the site is easy and…
The shopping on the site is easy and complete. The only thing I don't like is the payment has to be done with PayPal which I don't like. As of now. The Mooka product is working great. The filters are very easy to replace in the unit.
The reason it's so bad is their stupid…
The reason it's so bad is their stupid policy that they need a Amazon order number to register a unit for warranty. As opposed to the serial number of the unit which would show when the unit was shipped.
Item arrived on time and as described
Item arrived on time and as described. Satisfactory transaction. Would recommend.
Does what it is supposed to do.
My daughter ordered the wrong filter so…
My daughter ordered the wrong filter so when it came I didn't know what to do. I called the company and a very nice person help me sent the link or the right filter got it from amazon and my air purifier is working again-It is always nice to deal with healpful and nice people.
I don't know anything about this place…
I don't know anything about this place but they are blowing up mi inbox. They need to go away forever.
Am quite pleased with the price and…
Am quite pleased with the price and quick delivery of the filter I ordered. Would definitely order again from Mooka.
Recently had purchased the purifier and…
Recently had purchased the purifier and wanted an extra filter on hand! Ordering and delivery went well. Thanks for your prompt service.
OK product but support is a disaster
Product is ok, but customer support is a nightmare and they won't honor their registration terms. I wonder if this is a real company -- try finding a company phone number, or name of a real executive.
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