I ordered an air purifier that said it was available but the order was canceled very soon after. No explanation given. My guess is they stopped shipping to the US but then why take the order in the... See more
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Excellent Customer Service. Have used large room Mooka (x2) for six months, during which they have run almost continually. First with smoky skies from forest fires, and later with shedding dogs. Th... See more
John was so awesome and helpful! He patiently waited for almost an hour on the online chat feature while my boyfriend & I tried to upload a video showing our problem (we're not the most tech savvy peo... See more
I finally went online to claim my free gift that came with my order of a Mooka Air Purifier last year. I wanted to pick a filter. I went through the whole process, wrote a testimonial , clear to the... See more
3.7
Average
634 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Order for in stock air cleaner canceled
I ordered an air purifier that said it was available but the order was canceled very soon after. No explanation given. My guess is they stopped shipping to the US but then why take the order in the first place?
April 16, 2025
Easy to order replacement filters
Easy to order replacement filters, right product came quickly, packed well. No problems!
March 16, 2025
Product and Shipping
Delivery was quick and accurate and trackable. Product could be priced at better discount. Overall, would buy again from company.
March 6, 2025
Never received my order
Never received my order. Placed the order and two days later I was notified they are out of stock.
March 8, 2025
My order was accepted then advised…
My order was accepted then advised product no longer in stock. No updates
February 10, 2025
The reason for the 3 stars was because…
The reason for the 3 stars was because the item I ordered was out of stock. I was first told it was being shipped then got an email stating I was getting a refund because it was out of stock, the process was Good
January 17, 2025
great job its doing
November 10, 2024
Great experience
Great experience, website easy to use, super fast shipping. Would use again.
November 6, 2024
You canceled my order without any…
You canceled my order without any notification or reason why. Extremely frustrating!
October 27, 2024
My order was cancelled with no…
My order was cancelled with no explanation from the company.
September 19, 2024
Mooka Filter
I received my Mooka Filter within 2 weeks which was faster then I expected. Was so excited when I received it and it fit as I had order 3 prior from AMAZON that said it was compatible to my air purifier & it was not. I went right to the company. The filter for my Model was there & Perfectly priced. I will order again as need be. Well trusted Company.
March 22, 2024
My orders have always arrived in a…
My orders have always arrived in a timely manner and there have not been any mistakes or hidden charges!
March 1, 2024
Never shipped and no refund sent after…
Never shipped and no refund sent after it was requested. Do not order from them.
February 25, 2024
selling things they dont have in inventory.
they will take your money and then say they can sell you something else they have that is not what you ordered.
January 24, 2024
Purifiers performance is good
January 12, 2024
Ease of reordering the Mooka filters…
Ease of reordering the Mooka filters and quick turn time. Makes a big difference in the air quality of our home.
December 16, 2023
Can’t Get Replacement Filters
I spent weeks trying to order replacement filters for my Mooka air purifier. Every order was cancelled for one reason or another. Final verdict was that they don’t ship to the Virgin Islands where I live, even though we use the USPS like any of the United States. I originally purchased the air purifier thru Amazon, but the filters aren’t available to me thru them either. At least not in the Virgin Islands. Extremely aggravating!
December 5, 2023
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