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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Price point is fantastic and the overall gift was sentimental and appreciated.
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Absolutely delighted
Exactly what I wanted
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Delighted with personalised mug. Photos were clear and sharp. Looked exactly as I ordered it. Prompt delivery. Couldn't fault it.
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Delighted with my purchase quick delivery
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
It was a present so I haven’t seen it but the recipient did like it & delivery was spot on!
Great present, it came quickly
Never received
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Lovely mug but photos seemed a little small and dark. Maybe I should have used photos that were closer to the subject.
Chip on it
Reply from Moonpig.com
Thank you for leaving a review. We value your feedback and would like to understand more about your experience. If you could contact us with the details of your concern via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can.
Delivered directly to family member so unable to comment on quality however arrived on my dad's birthday so couldn't ask for more
Arrived in great time and really happy with the result
Reply from Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
Loved it 🥰
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
The photos were quite dark, and did not reflect the originals
My chosen pictures, as well as the text messages looked very clear on the mug - Birthday recipient was pleased with the gift! :-)
Fantastic. Really good quality mug and it was delivered to me within 48 hours of ordering.
Great quality photos came out great and was amazing value
Reply from Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
The colours are great and match exactly to the photos
Not delivered yet Please help
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Too late still not received it
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
