Great service! Happy to help at any hour be it UK or Pk time...much appreciated. Reliable and friendly service, offer solutions to travel days/time/expense issues with better options. Follows up... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rating: ★★★★☆ I had a great experience with this product/service! It’s really well-made and efficient, offering great value for the price. The quality exceeded my expectations in many ways, and I... See more
Company replied
Fantastic service! Naveed made planning our trip seamless and stress-free. Every detail was carefully handled, and his recommendations were spot on. Can’t wait to book our next adventure with him
Company replied
I would like to give 5 star as they met and exceed all my expectations. Myself from customer services industry being impressed by the level of customer empathy and cooperations; whereas product knowle... See more
Company details
Written by the company
Welcome to MOON TRAVEL UK LIMITED! We specialize in providing unique and customized travel experiences for our clients. Our team of travel experts is dedicated to ensuring that you have an unforgettable journey, filled with exciting adventures, breathtaking scenery, and cultural experiences that will leave a lasting impression. Customized Itineraries We work with you to create a personalized itinerary that meets your specific travel goals and interests. Whether you’re looking for a romantic getaway, a family vacation, or an adventure-filled trip, we’ll design an itinerary that is perfect for you. Expert Guides Our team of experienced guides will be with you every step of the way, providing insider knowledge and guidance on local customs, traditions, and attractions. They’ll help you navigate unfamiliar territory, avoid tourist traps, and discover hidden gems. Unique Experiences We believe that travel is about more than just seeing the sights. It’s about immersing yourself in a new culture, trying new foods, and experiencing new things. Hassle-free Planning Planning a trip can be stressful and time-consuming. Let us take care of the details, from flights and accommodations to transportation and activities. We’ll handle all the logistics so you can focus on enjoying your trip. Support Our team is available to assist you with any questions or concerns you may have during your trip. Whether you need help with a last-minute change to your itinerary or have an emergency, we’re always here to help.
Contact info
United Kingdom
- moontraveluk.co.uk
4.8
Excellent
80 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I catherine wakudyanaye I would like to…
I catherine wakudyanaye I would like to thank Rida fatima for the good service she rendered to me when I was purchasing a ticket from Manchester Airport to Johannesburg she helped us in answering our concerns till I purchased a ticket today Bravo Rida keepnit up
October 4, 2024
Unprompted review
Reply from Moontraveluk
Dear Catherine Wakudyanaye,
Thank you so much for your kind words and for taking the time to share your feedback. We're thrilled to hear that Rida Fatima provided you with excellent service and was able to address your concerns effectively. Your satisfaction is our top priority, and we're glad to know that Rida made your experience a positive one. We’ll be sure to pass along your appreciation to her.
Thank you again for choosing our services, and we look forward to assisting you with any future travel needs!
Best regards,
Moon Travel UK
Great service and compatible prices
Great service and compatible prices
I’ve been using Moon Travel for a few years now and have never been disappointed. Their service and understanding is outstanding.
All the staff members are a credit to the company.
Thank you Moon Travel.
October 2, 2024
Unprompted review
Reply from Moontraveluk
Dear Customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that you've been happy with our services over the years. Our team takes great pride in ensuring our customers have the best experience possible, and it means a lot to hear that our efforts have made a difference for you.
We truly appreciate your kind words and continued support of Moon Travel. We look forward to helping you plan many more adventures in the future!
Best wishes,
Moon Travel UK
I have been travelling with MoonTravelUK
I have been travelling with MoonTravelUK for the past few years and they have been brilliant.
The staff are always cooperative and professional. Any issues they are always happy deal with it on your behalf. This includes if you are also abroad.
Highly recommended.
Mohammed Khan
September 21, 2024
Unprompted review
Reply from Moontraveluk
Dear Mohammad Khan
Thank you for your loyalty and kind words! We're glad our team's professionalism has made your travels stress-free, even abroad. Your recommendation means a lot, and we look forward to serving you on future adventures!
Best Regards
Moon Travel UK
Ive booked through Moon travel multiple…
Ive booked through Moon travel multiple times they didn’t disappoint and been very friendly and easy going.
I highly recommend
September 17, 2024
Unprompted review
Reply from Moontraveluk
Dear Mr. Mansoor Ahmed
Thank you for your kind words and continued trust in Moon Travel! We're glad to hear you've enjoyed your experiences with us. We look forward to helping you plan more great trips! Safe travels!
Best Regards
Moon Travel UK
Ayaz Mohammad an extremely polite…
Ayaz Mohammad an extremely polite gentleman. His expertise and commitment to the customer is excellent.
Highly recommend him to others looking to book flights for their holidays.
September 12, 2024
Unprompted review
Reply from Moontraveluk
Dear Ms Qureshi,
we sincerely thank you for choosing Moon Travel UK and entrusting us with your journey to your destination. Your support means a lot to us, and we look forward to assisting you in your future travels.
Thank You
Moon Travel UK
Bookings always made easy with Sehar
Bookings always made easy with Sehar. He even booked me in online so I did not have too. Thanks again
September 10, 2024
Unprompted review
Reply from Moontraveluk
Dear Jamie
Thank you so much for your kind words! We're thrilled to hear that Sehar made the booking process seamless for you. Our goal is always to make your travel experience as smooth and convenient as possible. Looking forward to helping you with your next trip! Safe travels! ✈️😊
Best Regards
Moon Travel UK
Best service and best customer care.
Best service and best customer care.
Quick best deal solutions.
Very helpful.
August 22, 2024
Unprompted review
Reply from Moontraveluk
Dear Mr Sajjad Sandhu,
Thank you for your feedback! We're delighted to hear you had a great experience with our service. We're always here to help if you need anything else!
Best Regards
Moon Travel UK
Thank you Naveed for your excellent Svs …
Thank you Naveed for your help and excellent service. Tickets were arranged promptly and with convenience and ease. Highly recommended
August 9, 2024
Unprompted review
Reply from Moontraveluk
Dear Mr. Muhammad Khan,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. It's always our goal to make the process as smooth and convenient as possible for our customers. We truly appreciate your recommendation and look forward to serving you again in the future!
Best Regards
Moon Travel UK
5 Star Service
I recently had the pleasure of working with Moon Travel and their exceptional manager, Naveed. From the initial consultation to the final itinerary, Naveed’s expertise and attention to detail were truly impressive. He crafted a personalized travel experience that exceeded all our expectations. His recommendations were spot-on, and he was always available to address any questions or concerns. Thanks to Naveed and Moon Travel, our trip was seamless and unforgettable. I highly recommend their services for anyone looking to make their travel dreams a reality.
July 1, 2024
Unprompted review
Reply from Moontraveluk
Dear Talha Khawaja,
Thank you so much for sharing your wonderful experience with Moon Travel! We are thrilled to hear that Naveed's expertise and dedication made your trip seamless and unforgettable. It's always our goal to exceed expectations, and we're glad that Naveed's personalized approach and attention to detail helped create a travel experience that you enjoyed so much. Your kind words and recommendation mean the world to us, and we look forward to helping you plan more incredible journeys in the future. Safe travels!
Best Regards
Moon Travel UK
Trustworthy service and goes up and…
Trustworthy service and goes up and beyond to meet the requirements of a comfortable travel
August 1, 2024
Unprompted review
Reply from Moontraveluk
Dear Ms Sobia Kashif,
Thank you for your kind feedback! We're delighted that you found our service trustworthy and that we were able to ensure a comfortable travel experience for you. Going above and beyond for our customers is always our priority, and it’s great to know we achieved that. We look forward to welcoming you back on your next journey!
Regards
Moon Travel UK
Reply from Moontraveluk
Dear Nabil Baruni,
Thank you for your thoughtful feedback. We are pleased to know that you found the assistance both detailed and trustworthy. If you require further assistance in the future, please don't hesitate to reach out. Your feedback is greatly valued.
Best Regards
Moon Travel UK
Excellent customer service.
August 5, 2024
Unprompted review
Reply from Moontraveluk
Dear Steven,
we sincerely thank you for choosing Moon Travel UK and entrusting us with your journey to your destination. Your support means a lot to us, and we look forward to assisting you in your future travels.
Thank You
Moon Travel UK
great service
Very cooperative , knowledgeable and understanding.Overall a Fabulous service !
August 3, 2024
Unprompted review
Reply from Moontraveluk
Dear Saqib Bashir,
we sincerely thank you for choosing Moon Travel UK and entrusting us with your journey to your destination. Your support means a lot to us, and we look forward to assisting you in your future travels.
Thank You
Moon Travel UK
Naveed is absolutely fantastic!
Naveed is absolutely fantastic. He is super efficient and really made us feel at ease when booking our ticket, we wanted to change the times of our flight slightly and he did this for us right away!
August 3, 2024
Unprompted review
Reply from Moontraveluk
Dear Shumaila,
We greatly appreciate your kind words! It’s wonderful to hear that Naveed was able to assist you efficiently and ensure you felt at ease during the booking process. We're glad he could promptly accommodate the changes to your flight times. Providing excellent service to our customers is our top priority, and your feedback means a lot to us.
Wishing you safe travels, and we look forward to serving you again soon!
Best regards,
Moon Travel UK
Reply from Moontraveluk
Dear Abiola,
we sincerely thank you for choosing Moon Travel UK and entrusting us with your journey to your destination. Your support means a lot to us, and we look forward to assisting you in your future travels.
Thank You
Moon Travel UK
Alhamdolilah my Experience with Moon…
Alhamdolilah my Experience with Moon treval is💯cheap price then others and very good service mashalah we will book our tickets always from here inshalah✌️quick way to find the cheap tickets from moon treval 24/7 he always present for his customer mashalah🥰
May 27, 2024
Unprompted review
Reply from Moontraveluk
Dear Zaiba Ashraf,
we sincerely thank you for choosing Moon Travel UK and entrusting us with your journey to your destination. Your support means a lot to us, and we look forward to assisting you in your future travels.
Thank You
Moon Travel UK
World's best travel agent
Ever since I have started using Moon Travel I do not even look at any other deals or websites.
I completely trust them for all my travel needs. They give me a 5 star service and I can't thank them enough for always being there
May 20, 2024
Unprompted review
Reply from Moontraveluk
Dear Sara,
we sincerely thank you for choosing Moon Travel UK and entrusting us with your journey to your destination. Your support means a lot to us, and we look forward to assisting you in your future travels.
Thank You
Moon Travel UK
Perfectly gem for travellers...
Perfectly gem for travellers...
Thanks Manchester for having moon travel ..
May 25, 2024
Unprompted review
Reply from Moontraveluk
Dear Muzaffar Ahmad Mir,
we sincerely thank you for choosing Moon Travel UK and entrusting us with your journey to your destination. Your support means a lot to us, and we look forward to assisting you in your future travels.
Thank You
Moon Travel UK
Great booking experience with…
Great booking experience with Moontraveluk! Had a comfortable and stress free trip thanks to their amazing customer service. Im definitely sticking with Moontraveluk for my future trips and will gladly recommend them to friends and family!
March 1, 2024
Unprompted review
Reply from Moontraveluk
Dear Kanza Rizwan,
we sincerely thank you for choosing Moon Travel UK and entrusting us with your journey to your destination. Your support means a lot to us, and we look forward to assisting you in your future travels.
Thank You
Moon Travel UK
A great experience from start to…
A great experience from start to finish. Have recommended to family and friends. Thank you again
March 1, 2024
Unprompted review
Reply from Moontraveluk
Dear Kate Tomaselli,
we sincerely thank you for choosing Moon Travel UK and entrusting us with your journey to your destination. Your support means a lot to us, and we look forward to assisting you in your future travels.
Thank You
Moon Travel UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.