Morley Stove Company Ltd Reviews 

456
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Absolutely fantastic service start to finish. My request was for a Big Green Egg XL (with extras), XL Corten steel kitchen, and to also be sent to the Isle of Man. I was issued with a quote same day... See more

Rated 5 out of 5 stars

Bertazoni isn't a cheap Italian option, but Morley were able to source the sleak, white cooker that we wanted, at a very good price! Ordering and delivery were without any issues. Sometimes, i... See more

Rated 5 out of 5 stars

Great service and excellent demonstrations for the Everhot really helped us make the right choice. Many thanks to Nicola for all her help and advice.

Rated 5 out of 5 stars

We had two wood burners fitted into our two inglenook fireplaces in our 400 year old home; one 30 years ago and the other 10 years later. Both were installed by Morley. We decided to replace one... See more

Company replied

Company details

  1. Wood Stove Shop
  2. Decoration and Interior Design Store
  3. Fireplace Store
  4. Interior Designer
  5. Stove Builder

Written by the company

Hertfordshire’s largest showroom display of the finest quality wood, bioethanol, multi-fuel, gas and electric stoves & fireplaces with full in-house installation and servicing. Official retailer of Big Green Egg, Outdoor Fires, Gozney, Ooni, AGA, Lacanche, AGA, and Everhot Range Cookers


Contact info

4.8

Excellent

TrustScore 5 out of 5

456 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(456)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

We would like to thank Morley Stoves…

We would like to thank Morley Stoves for their excellent, quick and friendly service. We highly recommend this family run company.

April 16, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for reviewing us!

Rated 5 out of 5 stars

I would Ooni karu 16 just like to say a massive…

I would just like to say a massive thank you to Morley Stoves especially Maddie as I Randy last Thursday to purchase an oink pizza oven which they only received back in stock on Thursday pm I placed my order online at 2.55pm after a telephone conversation with Maddie and we received it before lunch on Friday.
Then after first use on Saturday evening I found an imperfection in the glass on the oven door and after a few emails with Morley Stoves and oink support we received a replacement door today so the service from both parties concerned was second to none and I would definitely recommend these to my friends and family and to top it off they were the cheapest online
Cracking service 👍🏻😊

April 19, 2024
Unprompted review
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Reply from Morley Stove Company Ltd

Thank you so much Mark for your fabulous 5 star review - enjoy your pizza!

Rated 5 out of 5 stars

Big Green Egg

Couldn't ask for more from a friendly and fantastic company. After speaking to Maddy in the showroom who helped me out with all the questions I had about the big green egg and all the accessory choices, ordering couldn't have been easier. The delivery team were helpful and on time. Great company and will be using them again

April 17, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for taking the time to review us David! Enjoy your fabulous EGG

Rated 5 out of 5 stars

Super happy with the service and the stove

Super happy with the service from Morley Stoves. We were recommended them by our builder and we are very glad we chose them. They assessed our chimney and we bought a stove which they installed. It looks amazing and now we have used it through winter we couldn't be more pleased with our purchase. Would definitely recommend their products and service!

September 1, 2023
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you so much for reviewing us Rach! Enjoy your lovely stove 🫶

Rated 5 out of 5 stars

Was searching for a Bodji Log basket at…

Was searching for a Bodji Log basket at a reasonable price and found one at Morley Stove Company. Very happy with purchase, price and service.

April 14, 2024
Unprompted review
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Reply from Morley Stove Company Ltd

Thank you Merry for your fabulous 5 star review! we are so grateful :)

Rated 1 out of 5 stars

keep your money then tell you price has gone up

I placed a order for a garden stove.was expecting delivery when I got a email saying it will be refunded as they advertised the wrong price .
Feel this is very unprofessional !!!! I run my own business if I give someone a wrong price I honour it .
Obviously don't care about reputation or service !!!

Thanks for your response. I reordered the stove for the same price ... very strange !!!!

April 15, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

HI Karen. We are really sorry that you feel this way, in all our years trading we have never had below a 4 star. As we tried to explain to you yesterday on the phone, the manufacturer (not us) changed their pricing structure meaning it would COST us almost £400 to send you this item. I'm sure you understand that due to being a small family run company we just could not spend that amount of money to help a customer. We really did try and we tried everything we could but they just wouldnt budge. I'm so sorry again that you could not get your item.

Rated 5 out of 5 stars

Great service

Never heard of the company before so looked at previous reviews which seemed very good.
They had a Meater 2 plus probe for sale cheaper than anyone else, £15 cheaper than Amazon so took a punt.
Absolutely no problem, arrived within a week.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

I purchased the Oooni Volt pizza oven…

I purchased the Oooni Volt pizza oven from Morley Stoves. It was £100 cheaper than anywhere else with FREE delivery. It arrived in 2 days, perfectly packed. Great service in terms of ordering and delivery.

March 26, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your fabby 5 star review Lewis and enjoy your pizza

Rated 5 out of 5 stars

Beautiful stove

Beautiful stove, quick response to queries, good advice. All very good.

March 21, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your fabulous 5 star review

Rated 5 out of 5 stars

I live outside of mainland uk and…

I live outside of mainland uk and recently purchased an item from Morley. My destination wasnt included in the delivery option online. I telephoned to enquire about this and was very impressed with the service i received. The young lady i spoke to could not have been more helpful and friendly and the item was received within 24 hours ( very rare in my experience). I very highly recommend this company.

March 1, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for reviewing us Rosina

Rated 5 out of 5 stars

Superb

I’ve been looking for an Ooni for a while. Found one on Morley Stoves at an awesome 🤩 price. Great service with fast delivery. Brilliant.

March 8, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you so much for your 5 star review Iain!

Rated 5 out of 5 stars

Very happy with purchase and got an…

Very happy with purchase and got an immediate email response as i had a query about the item before ordering. Would highly recommend Morley Stove Company
L. Kelly

February 29, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your 5 star review Mr Kelly

Rated 5 out of 5 stars

Really fast service

Really fast service - ordered an Aga kettle and it arrived PDQ. Very pleased with the product and the service.

February 29, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your 5 star review Ms Pringle

Rated 5 out of 5 stars

Communication was good

Communication was good, product delivered quickly and product as expected

February 27, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your 5 star review Lisa!

Rated 5 out of 5 stars

Very competitive price

Very competitive price on the pizza oven I bought. Delivery was lightening quick too. Excellent service from Morley Stove Company

February 27, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your 5 star review Patrick!

Rated 5 out of 5 stars

Found this company on google

Found this company on google . Pizza oven was a good price.
Ordered and delivery was 3 days…very quick.
Well impressed .
Will defo look at using you a agin

February 25, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your 5 star review Andrew!

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