Morley Stove Company Ltd Reviews 

456
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Absolutely fantastic service start to finish. My request was for a Big Green Egg XL (with extras), XL Corten steel kitchen, and to also be sent to the Isle of Man. I was issued with a quote same day... See more

Rated 5 out of 5 stars

Bertazoni isn't a cheap Italian option, but Morley were able to source the sleak, white cooker that we wanted, at a very good price! Ordering and delivery were without any issues. Sometimes, i... See more

Rated 5 out of 5 stars

Great service and excellent demonstrations for the Everhot really helped us make the right choice. Many thanks to Nicola for all her help and advice.

Rated 5 out of 5 stars

We had two wood burners fitted into our two inglenook fireplaces in our 400 year old home; one 30 years ago and the other 10 years later. Both were installed by Morley. We decided to replace one... See more

Company replied

Company details

  1. Wood Stove Shop
  2. Decoration and Interior Design Store
  3. Fireplace Store
  4. Interior Designer
  5. Stove Builder

Written by the company

Hertfordshire’s largest showroom display of the finest quality wood, bioethanol, multi-fuel, gas and electric stoves & fireplaces with full in-house installation and servicing. Official retailer of Big Green Egg, Outdoor Fires, Gozney, Ooni, AGA, Lacanche, AGA, and Everhot Range Cookers


Contact info

4.8

Excellent

TrustScore 5 out of 5

456 reviews

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No recent history of asking for reviews

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4.8

All reviews

(456)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service is great!

I bought a product from Morley Stove, which within a few hours I had found cheaper on another site. I wrote to them to ask for a price match or cancellation… though they do not price match they very kindly offered that I could purchase more from that brand to make up the difference I would have saved and they also offered to send it the next day for free! Great customer service!

February 14, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your lovely 5 star review!

Rated 5 out of 5 stars

Excellent company …

Excellent customer service great products and their customer care superb will recommend to friends and family

February 14, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your fabulous review!

Rated 5 out of 5 stars

Amazing Customer Service

Amazing customer service as I contacted them about changing the delivery address twice within 10 minutes! Son was absolutely delighted with his Ooni pizza oven for his 30th Birthday. Many thanks

January 12, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your lovely review and we are glad your son loved his birthday gift

Rated 5 out of 5 stars

Great prices and service

Great website. top selection. great price for the item i wanted. easy to order and up to date order info. VERY quick processing of the order and overall a 5 star service no hesitation to recommend this firm

January 23, 2024
Unprompted review
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Reply from Morley Stove Company Ltd

Thank you so much Ian for taking the time to review us!

Best

Nic and Maddy

Rated 5 out of 5 stars

Cooking demo

My mum and I visited for a cooking demo using the Everhot. The demo was wonderful and very helpful, all questions were answered happily by all of the team. When we are ready to purchase our Everhot we will gladly do so from Morley stoves!
Thank you

January 20, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your fantastic review, we look forward to seeing you soon as one of our Everhot and Aga Masterclasses!

Best

Nic, Luke and Richard Maggs

Rated 5 out of 5 stars

Exceptional customer service and product knowledge

We used Morley Stoves to fit a log burner in our kitchen. From the moment we stepped into their Ware based showroom we received exceptional customer service and knowledge. We were given excellent guidance and advice on the most appropriate log burner and positioning of it in our chosen room. We were kept fully updated throughout and found the whole team to be really friendly and knowledgeable.
The fire looks great and we wouldn’t hesitate to recommend Morley Stoves!

January 15, 2024
Unprompted review
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Reply from Morley Stove Company Ltd

Thank you so much for your fabulous Woodburner review Jennifer

Best,
Luke, Kelly and the Install Teams

Rated 5 out of 5 stars

Excellent service.

The only place which had my griddle in stock. Delivered within a couple of days and well packaged. Cannot fault

January 15, 2024
Unprompted review
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Reply from Morley Stove Company Ltd

Thank you for reviewing us!

Rated 5 out of 5 stars

We were looking for a Big Green Egg and found a lot more

We were looking for a Big Green Egg in size large for our sons 30th birthday fortunately we found Morley Stove.
All of our communication were with a very pleasant member of staff named Maddie, she was extremely knowledgable and made our purchase incredibly easy For that reason we thank you Maddie and Morley Stove.
The show room was amazing with a huge display of BBQ's and accessories. We could play with all the BBQs and got a good feel what we were looking for.
Good Parking great customer service the old fashioned way...... thanks guys and a special thank you to Maddie for your patience and helping us make our decision with purchasing the Big Green Egg along with accessories.
Many thanks
Joe & Tracey from Essex

January 9, 2024
Unprompted review
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Reply from Morley Stove Company Ltd

Thank you so much Joe and Tracey for your fabulous 5 star review! We are so pleased that your love your Egg and hope to see you soon to talk your through all the excellent Accessories!

Thank you , Maddy the Egg Fairy x

Rated 5 out of 5 stars

Challenging instalation…

The install was not the simplest with an extra high chimney stack and a bend in the chimney requiring delicate manoeuvring for the flu pipe. The installation team did a great job, especially with cold weather conditions. Apart from their perseverance the team were very professional and kept the area clean and tidy.
I would highly recommend Morley Stoves for excellent customer service from the initial enquirey, helping select the right stove, survey, installation and after sales.

January 10, 2024
Unprompted review
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Reply from Morley Stove Company Ltd

Thank you so much for your lovely 5 star review! Enjoy your new stove, needed in this chilly weather

Best
Kelly, Luke and the Installation Team

Rated 5 out of 5 stars

Love my Ooni pizza oven

Love my Ooni pizza oven. Very quick delivery and low prices.

January 10, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you so much for your lovely 5 star review! Enjoy your new Ooni

Best
Nic and the Ooni Faries

Rated 5 out of 5 stars

No issues

Great price, fast delivery!

January 8, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you so much for your lovely 5 star review!

Best
Nic and the team

Rated 5 out of 5 stars

Best customer service possibly ever!!

Ordered something that was shown to be in stock and unfortunately it wasn't HOWEVER the experience from that point onwards has been exceptional!
This is obviously a company that really truly cares about their customers!
I will recommend to everyone.

January 12, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you so much for your lovely review, sorry about the stock delay! we were waiting ages on it coming. Enjoy your meater and see you at Morleys again soon!

Best

Maddy and Nicola

Rated 5 out of 5 stars

Ordered a pizza oven between Christmas…

Ordered a pizza oven between Christmas and new year, requested that the item was delivered after a certain date as we were away at the time. This request was adhered to. Great service and product was a good price too. I wouldn't hesitate to purchase from this company again.

January 12, 2024
Unprompted review
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Reply from Morley Stove Company Ltd

Thank you so much claire for your wonderful 5 star review and enjoy your pizzas!

Rated 5 out of 5 stars

Very happy with our stove

Very happy with our stove. Installation guys were first class, the stove looks even better than we thought it would. Everything was explained very clearly from the start.

January 3, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you so much for reviewing us!

Enjoy your lovely new log burner

Best wishes
Kelly and her Fire Tribe

Rated 5 out of 5 stars

Ordered an Ooni Karu 16 pizza oven…

Ordered an Ooni Karu 16 pizza oven which was very competitively priced. Really happy with Morley Stoves and would recommend

January 4, 2024
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your super 5 star review and enjoy your Ooni Karu 16

Rated 5 out of 5 stars

Last minute Christmas delivery

3 days before Christmas I was let down on a present I ordered directly from the manufacturer a week ago. Morley Stoves were the only shop with stock on Google so put in an order yesterday (Friday 22nd) with free delivery being the only available option and didn’t hold out much hope of it arriving in time. I dropped an email asking if they could try their best to get it out in time, to which Maddy quickly responded and confirmed it had been sent. Imagine my surprise when first thing the next day (today) Royal Mail deliver the gift!

Thanks so much for the great service Maddy!

December 23, 2023
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Im so glad you got it Phil, Maddy made sure you got it for xmas! Thanks for the lovely Review

Love the Morley Elves

Rated 5 out of 5 stars

Wonderful products

Purchased a stove top kettle. It arrived well packaged and is stunning. Ordering was easy and delivery was quick. Would definitely recommend this company

December 20, 2023
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for taking the time to review us Jacquline!

Rated 5 out of 5 stars

Great friendly company

Great friendly company & helpful customer service.
I had an issue with the item I purchased, I contacted Morley’s via e-mail, the matter was dealt with quickly effectively & I was kept up to date until a replacement was received.
I would definitely buy from Morley’s in the future & recommend to family & friends.

December 12, 2023
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for your fabulous 5 star review

Rated 5 out of 5 stars

Easy to order and pay

Easy to order and pay. Fast shipping, well packaged and item as described.

December 7, 2023
Unprompted review
Morley Stove Company Ltd logo

Reply from Morley Stove Company Ltd

Thank you for reviewing us Lou!

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