Lee Grundy is your Man! Honestly Lee has been brilliant getting us our mortgage for our new house. He looked at all the options for us, discussed them with us in fine detail and explained how it all... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Simple Stress Free Mortgages. Whatever your circumstance we could help, even if you have been declined by a high street bank! We are whole of market and search 1000's of mortgage products to ensure we always get the very best deal for you. With over 40 advisers specialising in varying aspects of mortgage advice, you will always speak to an adviser that specialises in your current circumstance. We provide mortgage & protection advice in the following areas: - New Mortgage - Remortgage - First Time Buyer - Buy-to-let - Self Employed - Help To Buy - Shared Ownership - Right To Buy - Mortgages with Bad Credit - Low credit Score Mortgages - Interest Only Mortgages - Mortgages with a CCJ - Mortgages with a Default - Life Insurance
Contact info
1st Floor, 4 East Terrace Business Park, Euxton Lane, Euxton,, PR7 6TB, Chorley, United Kingdom
- 0808 172 9354
- ajameson@mortgage-experience.com
- mortgage-experience.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb service
Absolutely superb service from Tony (Fairclough) at Mortgage experience. Professional, expert and experienced advice which puts the best interests of the client first I would recommend in a heart beat

Reply from Mortgage Experience Ltd
“Absolutely outstanding service from…
“Absolutely outstanding service from start to finish. Magda was incredibly knowledgeable, patient, and always available to answer our questions. She explained every step of the process clearly and secured us a fantastic mortgage deal that we wouldn’t have found ourselves. The whole process felt smooth and stress-free thanks to her professionalism and dedication. I would highly recommend Magda to anyone looking for expert mortgage advice.”

Reply from Mortgage Experience Ltd
Every step of the way we have been…
Every step of the way we have been advised and supported and I can’t fault anything.
I’m so impressed by the service.
It’s down Simon at Mortgage Experience we are now able to buy our first home.

Reply from Mortgage Experience Ltd
Thanks Caryl for your excellent support…
Thanks Caryl for your excellent support throughout. Highly recommend with good communication throughout and even managed to keep my mortgage rate similar as to what it was before. Every question answered and couldn't do enough. Thank you.

Reply from Mortgage Experience Ltd
Exceptional service from Matt Moon
Exceptional service from Matt Moon, he really helped us to get a mortgage in principle when needed and he dealt with the application process very quickly getting our mortgage approved.

Reply from Mortgage Experience Ltd
Always helpful and professional
Always helpful and professional. Thank you so much for all your support and hard work.
I choose mortgage Experience as i had…
I choose mortgage Experience as i had some adverse credit issues, and after speaking to Lee he assured me i had come to the right place,
Lee was brilliant from the start to finish, he made me feel comfortable from the start, getting a mortgage is pritty nervy,not knowing weather you will be accepted,
Lee worked hard finding the best mortgage for me,he was prompt in keeping me upto date with info,
He was patient with my daft question
In all the process was pritty painless
I would definetly recommend Lee and the mortgage Experience team
Mortgage Support.
Tessa D'Souza‑Kanabar has been fantastic from start to finish. She guided us through the whole mortgage process and was always on hand to answer questions, explain things clearly and keep us updated.
Whenever things felt uncertain or stressful, she remained calm and reassuring, which made a huge difference to us. She made what could have been a very overwhelming process feel structured and manageable.
We really appreciated her honesty, professionalism and the way she kept us in the loop at every stage. We wouldn’t hesitate to recommend her to anyone looking for a mortgage adviser.
Josh knows his stuff. Great guy!
Great service all round from Josh who absolutely knows his stuff. He was approachable throughout the process and was a font of knowledge when we spoke with him. A friendly and amenable person who guided us through buying our home together. Would highly recommend. Thanks Josh. You were a massive help and its much appreciated.
Danielle fantastic
Danielle fantastic
Patient professionel kind nice
and always ready to help even if your english is not perfect
Thank you so much Danielle
Highly recommended
We used Mortgage Experiance for buying our first home, our broker Simon was great through the whole process. Thy were always easy to contact and speak to quickly and took the time to answer any question we had. They also supported us in find life and house insurance as part of the service with no extra charge.
When dealing with solicitors, estate agents and sellers we felt we could really rely on support from Simon and Mortgage Experiance
Caryl was absolutely brilliant
Caryl was absolutely brilliant throughout the whole process from start to completion. Caryl came across friendly and was easy to talk to and extremely knowledgeable, and explained everything at every stage very thoroughly. I would highly recommend and I would definitely use Caryl again.
Excellent service from start to finish
Excellent service from start to finish. Lee was so helpful and I would definitely recommend him to anyone in the future
Great service and excellent…
Great service and excellent communication throughout the mortgage process. Everything was handled efficiently and professionally. Highly recommend.
Lee Hilsely
The staff were attended to my requirements in a kind and professional manner.
5/5, would highly recommend
Mortgage Experience, and especially Simon, were great from start to finish. After two house purchases fell through, through no fault of our own, it could have been really stressful, but Simon was patient, supportive and proactive the whole way through. He kept everything clear and manageable, always explaining things properly and keeping us up to date. His communication and reassurance made a big difference. We’d highly recommend Simon to anyone looking for a reliable mortgage advisor.
Professional, Efficient, Caring
I cannot speak highly enough of my experience in securing a mortgage with Mortgage Experience. Tessa D'Souza Kanabar guided me through the process with the utmost professionalism and care. She made everything so straightforward to help me navigate the process, and was incredibly responsive and on the ball during what is inevitably a slightly stressful process. Tessa's professionalism is absolute, but she really cares about her clients as well and this really shines through! She's an absolute dynamo and made everything happen for me more quickly and smoothly than I could have imagined.
I really commend Tessa and Mortgage Experience to anyone in need of mortgage advice, I'm writing this from my new home and I couldn't be happier. Thanks Tessa!
Outstanding service from Lee Grundy ..
Outstanding service from Lee Grundy ... would highly recommend
- Quick and reliable.
- Quick and reliable.
- always providing updates.
- Will suggest to use.
- Lee is the man to go to, very good and always reaching out to you, will recommend approaching him.
Great experience
Josh was extremely helpful from start to finish. He explained everything fully, proactively followed up / provided updates and was generally a pleasure to deal with. I would recommend him and mortgage experience to anyone purchasing a house
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







