Mortgage123 Reviews 47

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and supportive approach throughout the entire mortgage application process. Many people highlight the excellent service, noting that the team makes the process seamless, stress-free, and manageable, often going above and beyond expectations. Reviewers frequently mention the clear communication, prompt responses, and constant updates provided, which instills confidence and eases concerns. Consumers are particularly impressed with the professionalism, patience, and dedication of the staff, who are always available to answer questions and offer valuable guidance. This personalized support helps customers feel comfortable and well-informed, even when facing complex situations.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the team's professionalism,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently highlight the supportive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kara and Mary at Mortgage 123 were absolute lifesavers during our mortgage journey. From the very beginning, they were warm, approachable, and genuinely invested in helping us get through the proces... See more

Company replied

Rated 5 out of 5 stars

We can’t thank Aisling, Shannon, and Lauren at Mortgage123 enough. From day one, they were professional, approachable, and always just a phone call away. Selling and buying at the same time felt dau... See more

Company replied

Rated 5 out of 5 stars

We can’t thank Aisling, Shannon, and Lauren at Mortgage123 enough. From day one, they were professional, approachable, and always just a phone call away. Selling and buying at the same time felt d... See more

Company replied

Rated 5 out of 5 stars

We would highly recommend Mortgage123 to anybody looking for a mortgage broker. We are first time buyers and Petra made us feel comfortable with the whole process right from the start. Any questions w... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Expert Mortgage Advice Nationwide Mortgage123 is an award winning Irish mortgage broker. We help home buyers get the best mortgage for their needs. We support a fully online process for paperless mortgage applications.


Contact info

4.8

Excellent

TrustScore 5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service!

We would highly recommend Mortgage123 as a mortgage broker. Aisling and Shannon were fantastic to deal with. They replied to all emails promptly. They kept us informed throughout the whole process and made it as stress-free as possible. We felt like we were in safe hands with them. I have already recommended them to friends and family.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I had a great experience with this company Therese Byrne looked after me very well as I bought my property and secured a mortgage. She guided me through the process step by step and always responded to my many questions promptly. Therese was very understanding and supportive and that helped me a great deal. I’m a proud home owner now and it’s with thanks to Therese that this happened as quick and as painless as it did.

April 1, 2026
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you for the great review Muireann and congratulations on your new home! We are so grateful that you shared your fantastic experience, Therese is delighted!

Rated 5 out of 5 stars

We had a great experience working with Therese

We had a great experience working with Therese as our mortgage broker. The whole process was explained clearly, communication was excellent, and everything was handled quickly and professionally.

Therese kept us updated at every stage and made what could have been a stressful process feel smooth and straightforward. We really appreciated the support and would highly recommend her services to anyone looking for a mortgage.

March 30, 2026
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you, Agnė, for sharing your positive experience with Therese. We’re thrilled she could make the process smooth and stress-free for you. Your recommendation means a lot, and we’re here anytime you need assistance again!

Rated 5 out of 5 stars

Mortgage123 review

Aisling and Shannon in my opinion are the best in the mortgage brokering business.
They made the experience of buying our first house as straightforward as 1,2,3, just like their name "mortgage123"!
They worked tirelessly, doing all the heavy lifting with multiple lenders simultaneously.
They were always ready, available, and patient to answer every query we had.
They gave us all the information we needed to make a sound decision.
If you're looking to get a new mortgage or swap your lender, I highly recommend mortgage123 - Aisling, Shannon and the team will take care of you.

April 7, 2026
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you, Egbe, for your kind words! We're delighted Aisling, Shannon, and the team could make your first home-buying process smooth and enjoyable. We appreciate your recommendation and your trust in our services!

Rated 5 out of 5 stars

10/10

From the very start - the team at Mortgage123 were incredible. If we had to go through the process all over again they would be the only company we would use. 10/10 service - truly briiliant at what they do.

January 13, 2026
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you so much for the lovely review! We are delighted that we could help make the mortgage journey a pleasant experience for you.

Rated 5 out of 5 stars

From start to competition

From start to competition, the team were very professional and kept my interest to mind.
Communication is essential, and Mortgage 123 kept me informed at all stages of this re mortgage.

A company i whole heartedly recommend.

March 30, 2026
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you for the lovely review, Craig. We are delighted that you had a good experience with us. Best wishes from all of us at Mortgage123!

Rated 5 out of 5 stars

Mortgage123 - straightforward and easy!

Mortgage123 have made the process of securing a mortgage straightforward and easy to navigate. The management of documents through their online portal and their warm friendly approach helped us significantly along the way. We are especially grateful to Kara and Mary who were there every step of the way. Thank you.

March 26, 2026
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you, Ben! We're thrilled Kara and Mary could make your mortgage journey straightforward and supportive. Your kind words mean a lot to us, and we're here if you need any further assistance in the future.

Rated 5 out of 5 stars

Pleasure to deal with Mortgage123.ie

Aisling and Lisa were fantastic to deal with. Their expertise and guidance made the mortgage process as a First time buyer seamless. Would highly recommend.

March 18, 2026
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you, Dara, for your kind words! We're thrilled to hear our team's guidance was valuable during your home-buying journey. Your recommendation means a lot to us, and we’re here to help anytime!

Rated 5 out of 5 stars

We dealt with Aisling and Shannon from…

We dealt with Aisling and Shannon from mortgage 123. They were absolutely amazing. They made the whole process so manageable. We were clear on all the steps the whole way through. They made a very stressful time into an enjoyable process. Would highly recommend them.

February 12, 2026
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you, Aoife! Aisling and Shannon are delighted that they exceeded your expectations. Your review means a lot to us.

Rated 5 out of 5 stars

Mortgage Help!

Dealt with Aisling, Shannon and Lauren for the duration of getting our mortgage and house. They sorted absolutely everything for us and gave constant updates as to where we were to put our mind at ease. We would have been lost without them so would highly recommend!

January 8, 2026
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you, Dylan! This is a fantastic review and we are so pleased that our team at Mortgage123 made your mortgage journey a breeze.

Rated 5 out of 5 stars

Highly recommend!

Aisling and Lisa were absolutely amazing throughout our entire mortgage process. They are professional, understanding, vigilant and were always available to answer all my questions. Their support made the whole process manageable. It truly wouldn’t have been possible without them.

December 17, 2025
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you so much, Michaela! We’re thrilled to hear Lisa and Aisling made your mortgage process smoother. Your kind words mean a lot, and we’ll be sure to share this with them. Congratulations on your mortgage!

Rated 5 out of 5 stars

Very supportive and helpful

Very supportive and helpful. I really recommend Mortgage 123 specifically Aisling and Shannon. My case was not easy and straightforward but the managed very well.
Thank you so much

December 20, 2025
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you for the lovely word, Ghazia! We are delighted that our team at Mortgage123 helped you navigate the mortgage process successfully.

Rated 5 out of 5 stars

Thank you

Lisa and the team went above and beyond to help my husband and me, and were always there for us, so accommodating, understanding, compassionate, and ready to help at all times. Thank you all so much.

November 12, 2025
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you, Bronagh! We are delighted tha you had such a great experience with our team at Mortgage123.

Rated 5 out of 5 stars

Kara and Mary were incredibly…

Kara and Mary were incredibly supportive and patient throughout this journey. Both were fantastic at communicating and responding to correspondence so promptly!

October 28, 2025
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you for the lovely review, Mags! Mary and Kara are delighted that you could make your mortgage journey so smooth. Best wishes from the team at Mortgage123.

Rated 5 out of 5 stars

Mortgage 123 made the process of…

Mortgage 123 made the process of applying for a mortgage very accessible. They catered to our statuses and shopped around for the best deal. They informed of everything we needed to do and talked us through every important document and advised trustworthy solicitors to go with to ensure our sale went through smoothly. Shannon and Aisling were beyond professional and patient and I couldn't recommend them more.

April 16, 2025
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you, Brian! We're delighted to hear Shannon and Aisling made the process seamless for you. Your kind words mean a lot to us, and we're glad we could guide you smoothly through such an important journey.

Rated 5 out of 5 stars

Helpful and professional

From start to finish, Mortgage123 were beyond helpful. Shannon, Aisling, and all the team there that helped were brilliant. It’s been some months since we secured our new home and we have Mortgage123 to thank for it. Cannot recommend them enough.

June 11, 2025
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you, Liam. We hope that your are enjoying yournew home! Delighted that our team made your mortgage journey a breeze.

Rated 5 out of 5 stars

Exceptional service and amazing team

We are delighted with the service from start to finish in getting our mortgage through Mortgage123. From the beginning we had a great experience. It started with Aisling, she explained everything clearly from the start, was incredibly patient, responsive and informed on all the latest information and rates and answered any questions we had (big or small). She never had any issue running through the different options, providers and scenarios to help us make the most informed decision. The high standard was maintained by her colleagues Shannon, and then Lauren, who helped us get everything over the line and were on the ball. Shannon was on top of everything, following up with our bank, solicitor etc to ensure we had as smooth a process as possible all the way to drawdown.
We really couldn't recommend Mortgage123 highly enough and want to say thank you to the team.
Meghan and Niall

August 29, 2025
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you, Meghan and Niall, for your thoughtful review! We’re thrilled that Aisling, Shannon, and Lauren made your mortgage journey smooth and stress-free. Your kind words mean a lot to the team! Wishing you the best in your new chapter.

Rated 5 out of 5 stars

Kara and Mary at Mortgage 123 were Brilliant

Kara and Mary at Mortgage 123 were absolute lifesavers during our mortgage journey. From the very beginning, they were warm, approachable, and genuinely invested in helping us get through the process smoothly.
There were moments when things got stressful, but having Mary and Kara in our corner made all the difference. They truly went above and beyond, and we’re so grateful for their support.
We’re so grateful for their support and couldn’t recommend them more. If you’re looking for people who actually care and know their stuff, Kara and Mary are the dream team.

August 20, 2025
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you Priya, and congratulations on your new home! It is so touching to read about your great experience with Mary and Kara, and how much they helped to make your journey to your new home smoother. Best wishes from al of us at Mortgage123.

Rated 5 out of 5 stars

Mortgage 123


We can’t thank Aisling, Shannon, and Lauren at Mortgage123 enough. From day one, they were professional, approachable, and always just a phone call away. Selling and buying at the same time felt daunting at first, but they made the whole process seamless and stress-free, even offering advice beyond their remit.

Their support, patience, and clear communication made all the difference. We’ve already recommended them to friends and family and will continue to do so. We truly couldn’t have done it without them!

August 12, 2025
Unprompted review
Mortgage123 logo

Reply from Mortgage123

Thank you, James, for sharing your experience and kind words about Aisling, Shannon, and Lauren. We're delighted they made the process seamless for you. Your recommendation means so much and inspires us to keep delivering excellent service!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look