Mortgage123 Reviews 47

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and supportive approach throughout the entire mortgage application process. Many people highlight the excellent service, noting that the team makes the process seamless, stress-free, and manageable, often going above and beyond expectations. Reviewers frequently mention the clear communication, prompt responses, and constant updates provided, which instills confidence and eases concerns. Consumers are particularly impressed with the professionalism, patience, and dedication of the staff, who are always available to answer questions and offer valuable guidance. This personalized support helps customers feel comfortable and well-informed, even when facing complex situations.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the team's professionalism,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently highlight the supportive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kara and Mary at Mortgage 123 were absolute lifesavers during our mortgage journey. From the very beginning, they were warm, approachable, and genuinely invested in helping us get through the proces... See more

Company replied

Rated 5 out of 5 stars

We can’t thank Aisling, Shannon, and Lauren at Mortgage123 enough. From day one, they were professional, approachable, and always just a phone call away. Selling and buying at the same time felt dau... See more

Company replied

Rated 5 out of 5 stars

We can’t thank Aisling, Shannon, and Lauren at Mortgage123 enough. From day one, they were professional, approachable, and always just a phone call away. Selling and buying at the same time felt d... See more

Company replied

Rated 5 out of 5 stars

We would highly recommend Mortgage123 to anybody looking for a mortgage broker. We are first time buyers and Petra made us feel comfortable with the whole process right from the start. Any questions w... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Expert Mortgage Advice Nationwide Mortgage123 is an award winning Irish mortgage broker. We help home buyers get the best mortgage for their needs. We support a fully online process for paperless mortgage applications.


Contact info

4.8

Excellent

TrustScore 5 out of 5

47 reviews

5-star
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Rated 5 out of 5 stars

Aisling and the team 5 stars

We can’t thank Aisling, Shannon, and Lauren at Mortgage123 enough. From day one, they were professional, approachable, and always just a phone call away. Selling and buying at the same time felt daunting at first, but they made the whole process seamless and stress-free, even offering advice beyond their remit.

Their support, patience, and clear communication made all the difference. We’ve already recommended them to friends and family and will continue to do so. We truly couldn’t have done it without them!

August 12, 2025
Unprompted review
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Reply from Mortgage123

Thank you, Kim! We're thrilled to hear Aisling, Shannon, and Lauren made such a difference in your journey. Your kind words and recommendations mean the world to us. Wishing you happiness in your new home!

Rated 5 out of 5 stars

Stress Free Process!

I had an amazing experience with Mortgage123, especially thanks to Lisa and Aisling. From start to finish, the process was so easy and stress-free. The girls were absolutely phenomenal — friendly, professional, and always ready to answer any questions I had. They guided me through every step, making sure I understood everything and felt confident in my decisions. I never once felt alone or overwhelmed; their support was constant and genuine. Their knowledge and dedication truly stood out, and I couldn’t have asked for a better team. I would highly recommend Mortgage123, Lisa, and Aisling to anyone!

August 11, 2025
Unprompted review
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Reply from Mortgage123

Thank you, Ciara, for your incredible feedback! We're thrilled Lisa and Aisling made your first home-buying experience so seamless and positive. Your kind words mean a lot, and we’re delighted we could support you through such an exciting journey! Best wishes from all of us at Mortgage123!

Rated 5 out of 5 stars

They made the procedure easy and stress…

They made the procedure easy and stress free. I must say the service is excellent with proper guidance at each step which helped me with the decision.

August 7, 2025
Unprompted review
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Reply from Mortgage123

Thank you, Nitish, for your kind words! We're thrilled to hear you had a great experience with us and found our guidance helpful. Your recommendation means a lot, and we're happy we could assist you.

Rated 5 out of 5 stars

Trustworthy people for your home-buying journey

We recently had the pleasure of working with Mortgage123 during our journey as a first-time homebuyers, and we cannot recommend them highly enough. As newcomers to the home-buying process, my husband and I were understandably anxious, but Aisling and Lisa were there every step of the way, providing invaluable guidance and support. Their expertise made us feel comfortable and secure, especially since we were buying off-plan, which extended our process to nearly 14 months. They were incredibly patient and attentive, always ready to answer our questions and take care of every detail. The turnaround time for their responses, whether it was addressing our inquiries or contacting the bank for important information, was truly impressive. Aisling and Lisa not only advised us on what information we needed to provide but also ensured we understood every aspect of the process. Buying a house is a significant life decision for many, and having trustworthy people like them by your side makes all the difference. We are extremely happy with our experience and wholeheartedly recommend Mortgage123, especially Aisling and Lisa, to anyone looking for reliable support in their home-buying journey. There’s no doubt that God has bestowed upon them the wisdom to perform their work.

June 6, 2025
Unprompted review
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Reply from Mortgage123

Thank you so much for this incredible review. Buying a home can take so long sometimes and it is fantastic that Lisa and Aisling managed to give you that extra comfort in during a long process. Best wishes in your new home from all of us at Mortgage123!

Rated 5 out of 5 stars

For the second time now

For the second time now, Mortgage123 has been able to secure an exception for us and the highest exception. Both Aisling and Shannon. Thank you very much!

June 13, 2025
Unprompted review
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Reply from Mortgage123

Thank you, Sean, for sharing your experience! We're thrilled Aisling and Shannon could assist you successfully again. Your trust means a lot to us.

Rated 5 out of 5 stars

We had a fantastic experience with…

We had a fantastic experience with Mortgage123 in Limerick. The staff were incredibly helpful, knowledgeable, and supportive throughout the entire mortgage application process. They made what could have been a stressful time feel so much more manageable. From start to finish, they guided us every step of the way and were always available to answer our questions. Thanks to their help, moving house was a smooth and positive experience. We couldn’t recommend them highly enough!

May 30, 2025
Unprompted review
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Reply from Mortgage123

Thank you, Derek, for your wonderful feedback! We're thrilled to hear our team made the process smooth and stress-free. It's great to know we could support you every step of the way during your move.

Rated 5 out of 5 stars

Outstanding service from start to finish

We had an excellent experience with Mortgage123. From the very beginning, the team was incredibly attentive, supportive, and always available to answer our many questions throughout the mortgage process.

What truly impressed us was how they went above and beyond when we faced some unexpected issues with obtaining life insurance. The amazing staff at Mortgage123 stepped in immediately and helped us fast-track everything, ensuring we had all the necessary documentation in time to secure our contract.

Their professionalism, dedication, and genuine care made all the difference. We felt supported every step of the way. We highly recommend Mortgage123 to anyone looking for a smooth and stress-free mortgage journey!

May 22, 2025
Unprompted review
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Reply from Mortgage123

Thank you for the fantastic review! We rally appreciate you sharing your positive experience with Mortgage123. Best wishes from all of us at Mortgage123.

Rated 5 out of 5 stars

Exceptional service from Mortgage123

We would highly recommend Mortgage123 to anybody looking for a mortgage broker. We are first time buyers and Petra made us feel comfortable with the whole process right from the start. Any questions we had were swiftly answered by Kara and Mary and we were always kept in the loop at each stage of the process by Kara. Their knowledge and reassurance kept us going through the heartbreak of bidding. We are absolutely delighted to have choosen Mortgage123 as our broker and they deserve a 100 star review!

May 7, 2025
Unprompted review
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Reply from Mortgage123

Thank you so much for the lovely review, Karen! We are delighted that you got your own home, and we were part of the process. Best wished from all of us at Mortgage123.

Rated 5 out of 5 stars

Amazing service and highly efficient

Aisling and Lisa at mortgage123 were amazing in helping secure the best mortgage rates for us and were always at the end of the email or phone if we needed to get in touch with them. They were highly efficient and made our mortgage journey so easy. We were guided step by step throughout this process and are very grateful to them for helping us. I would highly recommend mortgage 123.

April 1, 2025
Unprompted review
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Reply from Mortgage123

Thank you for the lovely review, Amy! Best wishes from all of us at Mortgage123!

Rated 5 out of 5 stars

A Phenomenal Team

My wife and I are so grateful to Mary, Kara and the whole team at Mortgage123. I can say without a shadow of a doubt that we would not have gotten our home if it weren't for their absolutely stellar service.

When we first got in touch with Mortgage123, we honestly felt like we would never qualify for a mortgage that would buy us a house that fit our needs. But from the very first phone call with Mary, she went above and beyond to help us. She guided us through the process step by step, ensuring that we had everything in place to get the best mortgage possible. And once we were finally approved, Kara was an incredible help to make sure that everything went smoothly to draw down the mortgage so that we could get the keys to our house before Christmas.

Our situation was not always very straightforward, but the patience, professionalism, and kindness that they showed us from start to finish was second to none. If you are starting the process of buying a home, there isn't a better team out there to help on your mortgage journey.

December 20, 2024
Unprompted review
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Reply from Mortgage123

Thank you, Peter! It is fantastic that you had such a great experience with Mary and Kara! Congratulations on your new home and best wishes from all of us at Mortgage123!

Rated 5 out of 5 stars

Professional and resourceful

Mary and Kara were so helpful throughout the mortgage application and drawdown process. They were resourceful and always available to clarify all our doubts. They were quick at giving us updates about the mortgage application and extremely patient with us. I would certainly recommend Mortgage 123 for anyone who is looking for a reliable mortgage advisor!

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Mortgage123!

I could not recommend Mortgage123 more!! We initially dealt with Aisling who was very knowledgeable and professional. Then Shannon continued with our journey on buying a new build. We had one or two hiccups along the way but Shannon never seemed stressed. She kept us in the loop at all times and answered many questions we had. She is very professional, friendly and was always on the ball with any documents that were required or sorting the next step of the process for us. I would highly recommended Aisling and Shannon in Mortgage123!

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I really recommend Mortgage123. We got a simply excellent, and professional service from start to finish. Aisling McNamara helped us initially, followed by Shannon O’Neill. I found them both extremely helpful and available throughout. Our house had delays along the way, and we had to sell a property also. Shannon was always on hand throughout and always ready to offer advice and explain the next steps.
I would genuinely recommend Mortgage123 to anyone!

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Completely seamless

Petra, Kara, and Mary worked tirelessly to help us get our first home. The whole experience was excellent from start to finish, with crystal clear communication and management of expectations. Honestly could not recommend the Mortgage123 team highly enough.

October 15, 2024
Unprompted review
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Reply from Mortgage123

Thank you, Eoin and Jill for the lovely review. Best wishes from all of us at Mortgage123!

Rated 5 out of 5 stars

Expat Mortgage

I recently worked with Darragh to secure an expat mortgage, and I couldn't be happier with the experience. From start to finish, Darragh was incredibly knowledgeable, patient, and supportive. Navigating the complexities of an expat mortgage can be daunting, but Darragh made the entire process seamless and stress-free. He took the time to explain all my options in detail, answering every question I had and ensuring I felt confident at every step. I highly recommend Darragh to anyone in need of a mortgage broker, especially fellow expats.

June 4, 2024
Unprompted review
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Reply from Mortgage123

Thank you for the lovely review, Rory! It is much appreciated, best wishes from all of us at Mortgage123!

Rated 5 out of 5 stars

Ex-Pat - Auction Purchase!!!

Darragh recently helped us through the process of obtaining an expat Mortgage from Haven Mortgages. Aside from the complexities of us being non-residents, we had the added stress and complication of ours being an auction purchase. Delighted to confirm that Darragh & his colleagues got it over the line! Many thanks :)

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

I can’t reccommend using Mortgage 123…

I can’t reccommend using Mortgage 123 enough.
This year, I decided to go through the expat mortgage process.
Darragh initially helped me with the process and talked me through all of the requirements step by step. He set up zoom calls to help me and was always great at getting back to any of my many queries, as it was my first time going through an application.
I was then assigned to Derry and Julio’s caseload. They both helped me tremendously with uploading my documents onto the portal and getting my documents through each phase of the mortgage process. They were always very helpful and prompt with updating me and addressing any concerns I had.
The whole process was made a lot easier and smoother with their unwavering support.
I will most definitely be using mortgage 123 again for any mortgage applications in the future.

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Lisa and Aisling were incredibly helpful and professional throughout the entire mortgage process - can't recommend them enough.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Aisling and Shannon both have been absolutely professional and kept us informed every step of the way.Made the stressful purchase much easier. Also sorted out all our life cover, home protection smoothly.Highly recommended.

August 31, 2024
Unprompted review

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