Just to say how I would Highley recommed zoe at morgage call ..zoe was very professional through out my application stage of getting my criteria and understanding our needs ..very helpful in explainin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Zoe has made the entire process stress free and an absolute breeze! no matter what hurdle has popped up along the way, Zoe has dealt with it quickly and clearly has an incredible amount of knowledge a... See more
I highly recommend Mortgage Call. Corinne was my broker for 12 years before she retired and Kelly has just taken over. The transition has been seamless and Kelly has provided the same amount of care a... See more
Company replied
Zoe was an absolute godsend! Couldn't have done it without her. Unbelievably helpful and invested in getting my case sorted as best as she could. Couldn't ask for a better mortgage advisor! Would give... See more
Company replied
Company details
Written by the company
Mortgage Call work from a large list of Mortgage and Insurance Companies. We provide individual tailored free advice creating long-term success and financial progression for you, our client, and the best bit, we don't charge Broker Fees! Whether you are looking to purchase your first home or next property, we can help you get the right mortgage. Our Team of experts can also help you with any available schemes. Maybe you are looking to purchase your first rental property or expand your portfolio? Again we can guide and help you with this. Residential, commercial, multi-units, houses of multiple occupancy or short term finance, for further information please do not hesitate to give us a call. Once you have your mortgage in place, it's crucial to ensure that if the 'worst' was to happen, you are fully protected. This could unfortunately mean death, critical illness, accident or sickness and unemployment - or even if your property is damaged, we have you covered. We can arrange cover for you with the UK's best providers.
Contact info
16 Holme Buildings, HX3 8LJ, halifax, United Kingdom
- 01422206090
- julie@mortgagecall.co.uk
- mortgagecall.co.uk
4.9
Excellent
92 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service from Louise
Louise was amazing from start to finish. Found us the best deal and kept us fully informed every step of the way. She was available to help with any queries we had, and answered these promptly. Will definitely be using her again when our mortgage is up for renewal. Would 100% recommend Louise.
August 9, 2025
Unprompted review
Reply from Mortgage Call
Hi Michelle,
Thank you so much for taking the time to leave a 5* review for Louise. I am proud to say that Louise has been with us for many years and is a very valuable member of our team. She always goes over and above to deliver the best for her clients for them to obtain their financial needs or the purchase of a new property.
Once again, many thanks, Love from Julie & Louise
Louise has been amazing all the way…
Louise has been amazing all the way through the journey of buying a house! I am a person that thinks a lot a-bit later in the day. I wasn’t expecting a reply until the morning with it being late but Louise is on it and she always responds so quickly! Amazing company, I will definitely suggest her to other people looking to buy a home
August 28, 2025
Unprompted review
Reply from Mortgage Call
Hi Charlette, Thank you so much for taking the time to leave such a lovely 5* review for Louise.
I am very proud to say that Louise always goes above and beyond to achieve the best and deliver a 5* service for her clients. Your wonderful review really does mean such a lot to both Louise and myself. May I take this opportunity to thank you for your loyalty and any future recommendations. Kind Regards, from Julie & Louise
Zoe was such a great help!
Zoe was a FANTASTIC mortgage broker, she made everything seem so simple (despite my situation being quite a complex one) and really went the extra mile to make sure I got the best deal possible. She was on the ball throughout and there is no chance I could have done this without her help - would highly recommend her services!!
August 28, 2025
Unprompted review
Reply from Mortgage Call
Morning Colette. Thank you so much for leaving such a lovely 5* review for Zoe. It means such a lot to both myself and Zoe. She's a brilliant asset to our team and always goes above and beyond to help her clients achieve their dreams. Once again, many thanks and we wish you the very best for your future. Love Julie & Zoe
Zoe made the process absolutely pain…
Zoe made the process absolutely pain free. She always made herself available, even when out for a curry with her family! If you need help with your mortgage I would highly recommend.
July 28, 2025
Unprompted review
Reply from Mortgage Call
Hi Nathan,
Thank you so much for leaving such a lovely 5* review for Zoe. I can't believe she tore herself away from her food :)! You are very honoured!!
As I'm sure you may have seen from all Zoe's other reviews, she always does her best to deliver a first class service and goes above and beyond to meet her clients needs.
Once again, Many Thanks, Love from Julie & Zoe
Absolutely the best there is!
We couldn’t have asked for more from Zoe from Mortgage Call – she truly went above and beyond! From securing us a fantastic mortgage deal to tracking every step of the application, her efficiency, knowledge, and professionalism were second to none. She communicated promptly, managed any enquires or requests from the lender within the same day, if not hour, and always had the information ready when anybody needed it. Above all, she was approachable, kind, and genuinely supportive throughout. We couldn't recommend her more highly – thank you for everything!
July 31, 2025
Unprompted review
Reply from Mortgage Call
Hi Bethany,
Thank you so so much for leaving such a fantastic 5* review!! Your words really do mean such a lot! Zoe said you were such lovely clients and she wasn't wrong at all!!
May I take this opportunity to wish you every happiness in your new home and hope you make lots of happy memories.
Once again, a big thank you, love from Julie & Zoe x
Reply from Mortgage Call
HI Nicola,
Many thanks for taking the time to leave a 5* review for Zoe. It is very much appreciated by both Zoe and Mortgage Call. May I take this opportunity to wish you every happiness in your new home. Kind Regards, Julie & Zoe x
Could not recommend Zoe enough!
Could not recommend Zoe enough! She has taken away any stress, provided prompt responses, and just made the process the easiest it could have possible been. Thank you so much:)
July 1, 2025
Unprompted review
Reply from Mortgage Call
Hi Niamh,
Thankyou so much for taking the time to leave a 5* review for Zoe. It means such a lot! Zoe always goes above and beyond to achieve the best for her clients and nothing ever seems too much trouble. Good luck with your house purchase! Kind Regards, Love Julie & Zoe
We contacted Zoe for our mortgage…
We contacted Zoe for our mortgage application. It is our pleasure to share that she made it easy to understand, helpful and prompt in response.
The important call out is response to our queries almost immediate. She explained all the queries in detail. That gave us confidence.
I would definitely recommend her to my friends.
June 23, 2025
Unprompted review
Reply from Mortgage Call
Good Morning Pravin,
Thank you so much for taking the time to leave such a lovely 5* review for Zoe. This means such a lot to both Zoe and Mortgage Call. Zoe is always prompt and has her finger on the button to help our clients achieve their dreams and goals. Once again, thank you so much! Take Care, Julie & Zoe
This is the second time using Louise at…
This is the second time using Louise at Mortgage Call and I would highly recommend to anyone looking to move home or re-mortgage.
June 20, 2025
Unprompted review
Reply from Mortgage Call
Hi Owen, thank you so much for taking the time to leave a 5* review for Louise. It means such a lot to both Mortgage Call and Louise. Louise has been with ourselves a number of years and always aims to achieve the best for her clients.
Can I also take this opportunity to thank you for your continued loyalty and I wish you all the very best.
Kind Regards, Julie & Louise
Susan at Mortgage Call
I have been assisted by Susan at Mortgage Call on a number of occasions now and I could not recommend her highly enough. She has always made the process easy and straightforward while making every effort to expedite the process. If you're ever in need of a friendly and knowledgeable advisor, I would definitely recommend Susan.
June 19, 2025
Unprompted review
Reply from Mortgage Call
Hi Silas, Thank you so much for taking the time to leave such a lovely 5* review for Susan. As I'm sure you are aware Susan is one of our long standing Mortgage Advisers and we are very proud to have her as part of the Mortgage Call Team. She always goes over and above to help her clients reach their ultimate goal and prides herself on delivering a first class service every time. Can I also take this opportunity to thank you for your continued loyalty.
Once again, Many Thanks, from Julie & Susan.
Incredible company - don’t go anywhere else!
Zoe has made the entire process stress free and an absolute breeze! no matter what hurdle has popped up along the way, Zoe has dealt with it quickly and clearly has an incredible amount of knowledge and advice that I’m very grateful to have received. I truly couldn’t recommend anywhere better than mortgage call, thank you so much Zoe!
June 12, 2025
Unprompted review
Kelly has been absolutely outstanding…
Kelly has been absolutely outstanding throughout this remortgage for me, this has been the second time I have used Kelly and will continue in the future. There were many issues throughout the process causing set backs which Kelly had no issues with dealing with. Constant communication, reassurance and passion put in through the whole process to make it as easy and stress free for me as possible. I would highly recommend Kelly to anybody and all ready have a few friends and family members looking at using her when they are due a remortgage or new mortgage.
A massive thank you Kelly
June 4, 2025
Unprompted review
Reply from Mortgage Call
Hi James, Thank you so much for taking the time to leave such a lovely 5* review for Kelly. It means a lot to ourselves! Kelly always deals with our clients in a very caring and professional manner and does her best to achieve 100%+ .Can I also take this opportunity to thank you for your continued loyalty and recommendations to others.
Kind Regards, Julie & Kelly
Louise - 5⭐️
Louise has been phenomenal since start to end, we went through many ups and downs which she supported us through the entire way! Every time we heard of mortgage drops she was incredibly speedy to get our rate updated. 100% recommend and will use again ❤️
June 2, 2025
Unprompted review
Reply from Mortgage Call
Hi Lauren, Thank you so much for taking the time to leave such a lovely 5* review for Louise. It means a lot! Louise always goes above and beyond to achieve the best needs for her clients and I am proud to say she is a very valued member of our Mortgage Call team. May I take this opportunity to wish you every happiness in your new home. Kind Regards, Julie & Louise
Zoe has been absolutely tremendous…
Zoe has been absolutely tremendous throughout from the first contact.
Thank you for all your help. You made the process so easy and no stress.
Full stars 🌟
June 3, 2025
Unprompted review
Reply from Mortgage Call
Good Morning Hayley,
Thank you so much for taking the time to leave such a lovely 5* review for Zoe. I'm sure you will have seen with all her other Trust Pilot reviews she always goes above and beyond to deliver the best for our clients. Glad to hear that Zoe made it as stress free as possible for you. Once again, Many Thanks, from Julie & Zoe
Phenomenal first class service from Zoe…
Phenomenal first class service from Zoe at Mortgage Call. She explained everything in great detail and went out of her way to seal the deal and defused all the stresses of the process of moving house.
I genuinely couldn't recommend her highly enough. 10/10 service.
Thanks Zoe
May 22, 2025
Unprompted review
Reply from Mortgage Call
Morning Kyle,
Thank you so much for taking the time to leave a lovely 5* review for Zoe. Yes, she always goes above and beyond to deliver a first class service and I am very proud to have her as part of our Team.
I hope you are settled in your new home and wish you every happiness. Kind Regards, Julie & Zoe
Very satisfied
I never leave any feedback, but this time I do really want to write a few words, with a pleasure and from my heart.
My wife and I spoke to a few mortgage advisors and they are good, but thanks of God and EweMove we found Zoe.
Experience is great!! She found the
best deal for us that could be in our case. No time wasting, real professional you can trust.
But the most important what we like and will always remember, that she really cared about us and wanted our young family to move in to our first home. She was like a good friend not just an advisor. I could feel that in every conversation with her.
Thank you so very much Zoe! Now we can enjoy our dream. We wish you success and prosperity, because you really deserve this!
May 15, 2025
Unprompted review
Reply from Mortgage Call
Good Morning Christian. Thank you so so much for such a very heartfelt review! Wow!! I feel like I am on repeat with Zoe and our other Mortgage Brokers! Zoe, is extremely good at her job and always goes above and beyond for her clients to reach their dream goals. There is no 9-5 with Zoe and our Team! I hope you are settled in your new home and wish you every happiness. Lots of Love from Julie & Zoe
Zoe has been amazing throughout my…
Zoe has been amazing throughout my mortgage journey for my first home. She was always helpful, answered all my questions, and made the whole process much easier to understand. I really appreciated her support and guidance. I’d definitely recommend her to anyone buying a home. 🥰
May 24, 2025
Reply from Mortgage Call
Hi Rhianna,
Thank you so much for taking the time to leave your 5* review! It is always very much appreciated. Zoe, along with our other Mortgage Brokers always like to make the process as easy and stress free as possible as it can be a daunting experience at times. May I take this opportunity to wish you all the very best and every happiness in your new home. Take Care, Love from Julie & Zoe
Zoe was fantastic throughout the…
Zoe was fantastic throughout the process, explained everything clearly and was very personable throughout. We would thoroughly recommend her service to anyone and will certainly be back in touch when we need to remortgage
May 23, 2025
Unprompted review
Reply from Mortgage Call
Hi David,
Thank you so much for taking the time to leave a 5* review for Zoe. It is very much appreciated and welcoming to know that a first class service is always being provided! Zoe always likes to go above and beyond in helping her clients to achieve their goals. May I take this opportunity to wish you every happiness in your new home. Kind Regards, Julie & Zoe
Louise has been absolutely amazing…
Louise has been absolutely amazing throughout our buying process, she has always been there to answer any questions we had, explained everything clearly and thoroughly and helped us get the best deal on our mortage. Couldn’t recommend a better mortage advisor!
May 16, 2025
Unprompted review
Reply from Mortgage Call
HI Ellie,
Thank you so much for taking the time to leave such a lovely 5* review for Louise. It means such a lot! Louise, always strives to achieve her clients goals and goes above and beyond to help. I am proud to say she is a very valued member of the Team at Mortgage Call!! May I take this opportunity to wish you every happiness in your new home. Kind Regards, Julie & Louise
Brilliant!!
Zoe helped us to find a mortgage on our new build house. I know this wasn’t easy due to a few factors, but Zoe managed to keep us updated, explaining the process and obstacles encountered! We’re now in our new home, and absolutely delighted! Thanks so much for all of your help Zoe!!
May 1, 2025
Unprompted review
Reply from Mortgage Call
Good Morning Andy, Thank you so much for taking the time to leave a 5* review for Zoe. Can't believe you have found the time when you have just moved house! Your comments mean such a lot to Zoe and myself. We hope you are now settled in your lovely new home and wish you every happiness. Once again, Many Thanks from Zoe, Julie and the Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.