Just to say how I would Highley recommed zoe at morgage call ..zoe was very professional through out my application stage of getting my criteria and understanding our needs ..very helpful in explainin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Zoe has made the entire process stress free and an absolute breeze! no matter what hurdle has popped up along the way, Zoe has dealt with it quickly and clearly has an incredible amount of knowledge a... See more
I highly recommend Mortgage Call. Corinne was my broker for 12 years before she retired and Kelly has just taken over. The transition has been seamless and Kelly has provided the same amount of care a... See more
Company replied
Zoe was an absolute godsend! Couldn't have done it without her. Unbelievably helpful and invested in getting my case sorted as best as she could. Couldn't ask for a better mortgage advisor! Would give... See more
Company replied
Company details
Written by the company
Mortgage Call work from a large list of Mortgage and Insurance Companies. We provide individual tailored free advice creating long-term success and financial progression for you, our client, and the best bit, we don't charge Broker Fees! Whether you are looking to purchase your first home or next property, we can help you get the right mortgage. Our Team of experts can also help you with any available schemes. Maybe you are looking to purchase your first rental property or expand your portfolio? Again we can guide and help you with this. Residential, commercial, multi-units, houses of multiple occupancy or short term finance, for further information please do not hesitate to give us a call. Once you have your mortgage in place, it's crucial to ensure that if the 'worst' was to happen, you are fully protected. This could unfortunately mean death, critical illness, accident or sickness and unemployment - or even if your property is damaged, we have you covered. We can arrange cover for you with the UK's best providers.
Contact info
16 Holme Buildings, HX3 8LJ, halifax, United Kingdom
- 01422206090
- julie@mortgagecall.co.uk
- mortgagecall.co.uk
4.9
Excellent
92 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great help!
Zoe has been a great help! I highly recommend her in seeking out a mortgage. She was very helpful throughout the whole process, keeping me and my brother fully up to date and getting back to us promptly with any questions we had. Very stress free experience.
May 2, 2025
Unprompted review
Reply from Mortgage Call
Hi Kevin, thank you for taking the time to leave a 5* review for Zoe. It means such a lot when people have such busy lives! I feel like I keep repeating myself with the replies to all our reviews, but I can honestly say we are very grateful for any reviews left! Zoe always strives to deliver a first class service for her clients and make herself available the best she can. She is a very valued member of the Mortgage Call Team. Once again, Many Thanks from Zoe & Julie
Zoe is a credit to the company
Zoe is a credit to the company. She is always there to answer any queries you may have along the way and responds very quickly.
April 16, 2025
Unprompted review
Reply from Mortgage Call
Morning Louise, Thank you so much for taking the time to leave a 5* review for Zoe. We all appreciate the feedback! Zoe, along with our other Brokers always aim to achieve the absolute best for their clients and yes she is an absolute credit to our Company! Once again, many thanks. Kind Regards from Julie & Zoe
Great experience with mortgage call
Great experience with mortgage call. The process of buying my first house was made so much easier. Kelly explained my mortgage options clearly and helped me find the right lender for me. There was an issue with the lender and me being on maternity leave but Kelly got this sorted efficiently.
April 3, 2025
Unprompted review
Reply from Mortgage Call
Hi Emma, Thank you so much for your lovely 5* review that you have left for Kelly. This means such a lot to both Kelly and Mortgage Call. We wish you every happiness in your new home and please send Kelly some photos on your new arrival ! Take Care, Love From Julie, Kelly and the Team x
Excellent service.. highly recommend
As a first time buyer I had no idea where to start but Kelly was amazing, she made the process feel super easy! Even with a few glitches in the process as my sale took longer than expected, Kelly sorted all the extensions out and was always on hand to help with any question I had!
Liam was also fab sorting out all the insurance and made that process quick and easy which was great as I also had no idea about what insurance was best!
I will certainly be in touch when I need to sort out remortgaging and would absolutely recommend using Kelly and the team! Thankyou guys!
April 4, 2025
Unprompted review
Reply from Mortgage Call
Hi Danielle, thank you so much for your very kind 5* review! It means such a lot to all of us ! I will make Kelly & Liam aware of your review. We hope you are soon settled in your new home and wish you every happiness 🏠
Kind Regards, love from Julie, Kelly, Liam and the Mortgage Call Team
Such amazing service
Such amazing service, Zoe has been incredible.
Within 48 hours of us first saying hello we've almost got everything sorted, really knowledgeable and available for queries, Mortgage Call are really lucky to have someone so passionate and effective!
Happy to recommend!
April 2, 2025
Unprompted review
Reply from Mortgage Call
HI Thomas, Thank you very much for leaving such a lovely 5* review. Yes, Zoe is always on the ball with things and does her absolute best in providing a first class service for her clients. I also realise how lucky we are to have someone like her in the Team. However, I am proud to say that all our Brokers deliver the same professional and caring attitude. Once again, many thanks. Kind Regards from Julie, Zoe and the Team
Reply from Mortgage Call
Hi Kyeran, Thank you so much for taking the time to leave a 5* review. It means such a lot to Kelly and our Team. We wish you every happiness in your new home. Kind Regards, Julie, Kelly and the Team
Great service
Zoe was really supportive throughout a stressful process. Always quick to answer any questions and no question was too silly to ask. The support around insurance was high quality. Thanks everyone 🤩
February 19, 2025
Unprompted review
Reply from Mortgage Call
Hi Jane, thank you so much for taking the time to leave a 5* review for Zoe & Lee. It means such a lot to Zoe and the team. I am proud to say Zoe, along with the rest of our Mortgage/Protection Advisers always go above and beyond to deliver a 1st class service. Once again, Many Thanks
Great communication and support
Louise is a fantastic mortgage advisor and won’t give up until she gets you the best product possible. Her organisation and communication is brilliant and she is always there to help answer any questions. I highly recommend her to all my friends and family and anyone that needs an advisor.
April 1, 2025
Unprompted review
Reply from Mortgage Call
Hi Olivia, Thank you so much for taking the time to leave such a lovely review for Louise, It means such a lot! Can I also take this opportunity to thank you for being such a long standing, loyal customer and recommending Louise to others. Take Care, Julie & Louise
Highly recommend ⭐️⭐️⭐️⭐️⭐️
Susan was with us throughout the whole experience. We were first time buyers and didn't have a clue where to start. Susan was our lifeline! She kept us upto date and explained everything to us, making sure that everything was perfect for us. She did all the work taking all the stress of us. I can not thank you enough! Highly recommend 👌
January 1, 2025
Unprompted review
Reply from Mortgage Call
HI Faye, Thank you so much for taking the time to leave such a lovely review for Susan. It does mean such a lot and we take pride on delivering the best service for our clients. Susan, along with all our other Brokers always go above and beyond to achieve the best for their clients. May we wish you every happiness in your new home. Once again, thank you! Love from Julie, Susan and the Team
Zoe 5 star performance was professional right from the…
Zoe was professional right from the start and made my mortgage seeking experience very easy and hassle free, i would not hesitate to recommend Zoe at Mortgage call to my friends and family.
March 17, 2025
Unprompted review
Reply from Mortgage Call
Hi Jim, Thank you so much for taking the time to leave a 5* review for Zoe. It does mean such a lot when you get gratification for the hard work that is done to achieve our clients goals. As with all our Brokers, Zoe always goes above and beyond to look after potential, new and existing clients. Once again, Many thanks, Love from Julie, Zoe and the Team
Louise Phillips
This is the second time we have used Louise from mortgage call and her service has been outstanding yet again. Very friendly and helpful during the process and has explained when we have been unsure about something. Would use her services again and recommend to others
February 21, 2025
Unprompted review
Reply from Mortgage Call
Hi Thomas, thank you so much for taking the time to leave a 5* review! Your comments are very much appreciated and I will make sure Louise is aware of them. As I’m sure you are aware Louise has been with us for many years and is one of our very experienced Mortgage Brokers who prides herself on delivering a first class service. May Louise and myself wish you every happiness in your new home. Once again Many Thanks, Julie, Louise and the Mortgage Call Team 🏠
Excellent knowledgeable Mortgage Advisor
We have just remortgaged our property with Louise at Mortgage Call and found her to be professional, friendly and knowledgeable. She provided us with the information required to make an informed decision and gave us the best options from the whole of the market. Once we had decided on a product she guided us through the process, answering any queries we had regarding the legal side of things. In addition she referred us to one of her colleagues who also assisted us with life insurance who explained the jargon and again provided an excellent service. I will 100% be using Louise and Mortgage Call when our deal expires again.
February 20, 2025
Unprompted review
Reply from Mortgage Call
HI Gemma, Thank you so much for taking the time to leave such a lovely review! It is always very much appreciated by ourselves. Both Louise and Lee (your Protection Adviser) have been with us for many years and always strive to do the best for their clients and provide a first class service. I will make Louise and Lee aware of your review and it's very nice to hear that you will be a returning customer! Take care and once again, thank you!
Highly recommend!!!
As a first time buyer I had no idea how the mortgage process worked, but thanks to Sue and the Mortgage Call team, I didn't have to worry. From the start they provided me with all the information I needed and helped my secure an excellent mortgage. Their mortgage advise was fantastic and I couldn't recommend them enough. After my first property fell through and my mortgage offer expired, they did everything they could to ensure I still had a smooth process, applying for extensions on my behalf. I couldn't be more grateful for all the help you provided. I will definitely be using Mortgage Call again in the future for all my mortgage needs.
December 6, 2024
Unprompted review
Reply from Mortgage Call
Hi Thomas,
Thank you so much for taking the time to leave a 5* review and such lovely comments. Sue and the Team definitely appreciate this!! I know I keep saying the same thing in my replies to reviews, but Sue, along with all our other Advisers always go above and beyond to help our clients achieve their dream home. We hope you are now settled and wish you every success and happiness for your future. Once again, Many Thanks from Julie, Sue and The Team!
Amazing
Amazing service from Zoe. From the first phone call she put me at ease and gave really helpful easy to understand advice! Always on hand if and when I needed her! Thank you so much ❤️
February 12, 2025
Unprompted review
Reply from Mortgage Call
HI Megan, thank you so much for having the time to leave your 5* review for Zoe. This means such a lot and Zoe along with all our other Mortgage Brokers always go above and beyond to try their hardest to deliver clients needs. Once again, Many Thanks from Julie & Zoe
Really professional
Really professional, friendly and helpful team. Worked closely with Zoe who we could not have done the process without as it is a while since we have. Always there to support and guide us through the process as well as getting a good deal.
Also Lee sorting out our insurance very quickly and painless process.
Totally can not thank them enough getting us through to the end always there to answer our questions with expert advice.
January 31, 2025
Unprompted review
Reply from Mortgage Call
Hi Sarah
Thank you so much for a lovely 5* review. It means such a lot especially when you have just moved home too! I will pass on your comments to Zoe and Lee. I have to say we do pride ourselves on what a great friendly and professional team we have at Mortgage Call. They always strive to go above and beyond to deliver a first class service. Once again thank you so much and wish you every happiness with your new home 🏠. Kind Regards Julie Zoe & Lee
Louise was very Easy to contact and…
Louise was very Easy to contact and really nice to deal with and gave me everything I asked for
February 7, 2025
Unprompted review
Reply from Mortgage Call
HI Jack, Thank you so much for taking the time to leave a 5* review for Louise. It is very much appreciated. Louise has been with ourselves for a very long time and always goes over and above for her clients. Once again, many thanks and take care.
First time buyers
We recently reached out to mortgage call as first time buyers finding the home buying process quite daunting! We were put in touch with Louise who talked us through the entire process and made us feel more confident instantly. We had a few set backs along the way and Louise went above and beyond to support us through it all. We couldn’t be happier with the service provided by mortgage call.
December 1, 2024
Unprompted review
Reply from Mortgage Call
Hi Olivia, thank you so much for finding the time to leave a 5* review. It does mean a lot to both Mortgage Call and our Brokers when they get feedback from the service they have provided. I am proud to say Louise has been with us for many years and always goes above and beyond to help clients achieve their goals. We hope you are settled in your new home and wish you lots of happiness. Once again, many thanks from Julie, Louise and the Mortgage Call Team 🏠
Corinne and Kelly
Corinne and Kelly, amazing! We worked with both and they were flexible around ours holidays making sure one of them were available to help when we needed. Corinne explained everything thoroughly and easily for us to understand as first time buyers. Couldn’t have asked for better and would definitely recommend!
October 21, 2024
Unprompted review
Reply from Mortgage Call
Hi Emma & Reuben, thank you so much for taking the time to leave a 5* review for Corinne & Kelly…. Not only will it mean a lot to them it also means a great deal to Mortgage Call! Corinne & Kelly, along with our other Advisors, pride themselves on the work they provide and always strive to go above and beyond for their clients. May we wish you every happiness in your new home 🏠. Kind Regards from Julie, Corinne & Kelly
Great service
Great service. Really quick and efficient. All the staff were professional, warm and friendly. Kept me upto date with proceedings and helped me through the process.
January 2, 2025
Unprompted review
Reply from Mortgage Call
Hi Bernadette, Thank you so much for taking the time to leave a 5* review especially during the festive holiday period! Zoe takes a great pride in her work and always wants to achieve over and above for her clients. Once again, Many thanks from Julie, Zoe and the Team
Great experience as first-time buyers!
As first-time buyers we were very nervous and overwhelmed with the house buying process, however Louise was friendly, knowledgeable and made us feel at ease. We had first spoken to Louise at the beginning of this year but took a break from house searching for a few months. When we picked it back up again in June, and made an offer on a house in September, Louise helped us get our mortgage in order and we were able to move into the house at the beginning of December. One of the quickest moves this year Louise had said! We felt Louise was very professional, approachable, always had time for us and was very patient (as we had no knowledge of how buying a house actually worked!). We felt like we were in good hands and trusted her advice completely. We would definitely recommend Louise/Mortgage Call for other first-time buyers!
January 11, 2024
Unprompted review
Reply from Mortgage Call
Hi Rachel, many thanks for your lovely review! I am so pleased to hear that you are in your new home and hope that you have both settled in nicely?! It's also lovely to know that Louise has provided you a first class service. Louise is one of our very long standing Mortgage Brokers and prides herself very much on giving the best for her clients by going that extra mile
to deliver over and above to achieve our clients wishes and needs! Once again, thank you so much for taking the time to leave a 5* review. It means such a lot to Louise and ourselves. Congratulations on your new home move and may we wish you every happiness. Love Julie, Louise and the Team
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