Having Rob from the get go has been brilliant, really helpful and goes above and beyond to find you the best Mortage possible! He’s replied on weekends and evenings and has been able to answer any que... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are an impartial, whole of market mortgage and insurance brokerage covering the UK, most prominent in the South West and London with headquarters in Taunton, Somerset. Our team of advisers offer whole of market advice on a range of mortgage and protection products including equity release and lifetime mortgages.
Featured Services
Written by the company
- Buying your first home
- Get the very best deal on your first time buyer mortgage with an expert, first time friendly service.
- Moving home
- Find out what your options are for moving home, save time and money with expert advice on mortgages for home movers.
- Remortgages
- Find the very best deal for your mortgage, save time and money with whole of market advice.
- Buy to Let
- Review your property portfolio, or take your first step in to property investment with our expert advice on Buy to Let mortgages.
Contact info
Suite 4, Bridge House, TA1 1TG, Taunton, United Kingdom
- 01823286271
- enquiries@hqmf.co.uk
- mortgagefinancetaunton.co.uk
Mortgages Made Simple.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from start to finish
Excellent service from start to finish. Clear advice, great communication, and Rob found me the best deal. Highly recommend HQ Mortgage & Finance!
Brilliant remortgage service! Kallum was fantastic!
Kallum was great! Very professional and friendly. Helped explained everytime to us and helped us save a lot of money! 1000% recommend using Kallum and HQ for mortgaging/remortgaging anytime!
Thanks again Kallum!
Megan was super helpful
Megan was super helpful, able to give lots of different options and answer any quieres I had. I received the mortgage offer quickly and will definitely be coming back for help when it’s time to re-mortgage!
Phil Small is very knowledgeable
Mr Phil Small has helped us get a great mortgage deal a few times now. He is so knowledgeable and friendly. Would highly recommend him to anyone. We will be using him again soon for our BTL property. Can't thank him enough!
Very helpful
Had Kallum as my mortgage advisor, made the whole process so smooth and simple and was available anytime i had any questions and really helpful!
Highly professional
Thank you to Kallum for helping us find a home suitable for us as first time buyers. 🏡 Nothing was ever too much. Very effective, always kept us up to date and answered all our questions. Professional and explained everything throughout the process 🥰 thank you, highly recommend HQMF.
Highly recommended!
We had such a great experience working with Ben Cornish to secure our mortgage. From the very first phone call, he instantly put us at ease and made everything feel much less daunting. Ben took the time to clearly explain all of our options, answer every question we had (no matter how small!), and guide us through the process step by step. Talking to him was easy and reassuring, and it felt like nothing was too much trouble. I honestly wouldn’t hesitate to recommend him to anyone looking for mortgage advice – he made what could have been a stressful experience feel simple and straightforward.
Fantastic service from Rob Plaistow
Rob Plaistow has been helping my partner and I with our mortgage. As first time buyers, the process felt very daunting but Rob was put our mind’s at ease straight away. He went through each step with us in detail and was always willing to answer any of our questions. I will be recommending Rob to anyone who needs a mortgage broker.
Look no further!
Experienced, knowledgeable and approachable, Julian and his team give you the confidence you need to look no further.
You feel like a client and not a number, constant contact and reassurance throughout the process, I've really appreciated their hands-on and personal touch.
Brilliant, Patient, and Reliable
Julian at HQ Mortgage & Finance has been absolutely brilliant from start to finish. He was incredibly patient, answered all our questions no matter how small, and made the whole process feel smooth and stress-free. We wouldn’t go to anyone else – highly recommended!
Used Lauren for our purchase
Recently used Lauren for our purchase, she has been absolutely incredible from start to finish. Readily available, great communication and truly gone above and beyond, so much so I recommended her to my friend who then also used her. Can't thank her enough for all her help and all the times she was able to speak to us late at night around our toddlers bedtime! Thanks again 😊
Amazing service from Megan!
HQ have been absolutely incredible this week. After a very laboured and ultimately unsatisfactory attempt at getting a mortgage directly with a high street bank, Megan Litten-Lloyd just got us a mortgage approval and offer within 5 days of us first contacting her. She really has been incredible and we couldn’t recommend her highly enough! Thank you for taking the stress out of this, Megan!
This is a review for my mortgage guy Mr…
This is a review for my mortgage guy Mr Julian Ward,
I have worked with Julian for many years and his professionalism and hard work is to be commended and admired. I have always great service from Julian and will always highly recommend Julian for his services.
Brian Coles is the nuts!!
We have used HQ Mortgage & Finance for 13 years now and wouldn’t go anywhere else. Brian Coles looks after us and will always contact us in plenty of time to help/advise on new offers before remortgaging. Shame you won’t follow us to Australia but thank you for all your hard work and dedication… ⭐️⭐️⭐️⭐️⭐️
Julian Ward
You would expect Julian to be good with figures. However, at no point did he treat us as just another number. Throughout the entire process he was unhurried and thorough, so that we were able to understand what he clearly realised were important decisions for us to make. He understands his clients are real people and was a pleasure to deal with.
Exceptional service from Lauren
We’re so impressed with the service from Lauren. She took the time to fully understand our needs and found us the perfect remortgage product, saving us both money and stress. Communication was always prompt, clear, and friendly, and her market knowledge was outstanding.
The whole process was smooth from start to finish, and we felt supported every step of the way. We can’t recommend Lauren highly enough — truly exceptional service!
Fantastic experience with Lauren Day
Fantastic experience with Lauren Day, from initially changing our product in January to advising us and helping us choose a new one for our upcoming move. Lauren has made the process simple, stress-free and more importantly has helped me to understand the products and process through clear communication and explanations. Would highly recommend Lauren's services, will definitely be returning.
Megan Litten-Lloyd mortgage advisor
Megan Litten-Lloyd helped me with sorting out my first mortgage. As a first time buyer I was clueless and Megan helped me immensely. If you need help getting your head around mortgages and how to get it all sorted, I definitely recommend this company and Megan. Thank you for all of your help! :)
Julian Ward - If I could give 6 stars then I would
If I could give 6 stars then I would! Julian Ward has been exceptional with support and advice, his flexibility and market knowledge have been essential to guiding me to buy my dream house. Superb, and thank you for everything Julian!
5 stars!
Helped hugely in getting me a mortgage when my original application was declined. Jack Easton was easy to get in contact with and kept in touch with updates at every step. Highly recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
