MortgageIt.co.uk Reviews 

161
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the staff members for being exceptionally helpful, approachable, and consistently available to answer questions at all hours of the day. People deeply appreciate the expert guidance that makes navigating property purchases much smoother and entirely transparent. Clients also noted that the professional advisors successfully manage complex applications while keeping everything straightforward and stress-free. Reviewers are especially satisfied with the remarkably prompt communication, reliable support, and valuable assistance regarding additional arrangements like insurance policies. Many individuals state they would eagerly recommend these brokerage services to family and friends.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that advisors are consistently helpful, professional,... See more

Service

Reviewers mention positive feedback about service, highlighting a smooth, helpful, and stress-free mortgage... See more

Customer service

Consumers find customer service to be positive and deeply supportive throughout their journey. Reviewers... See more

User experience

Customers had positive experiences with user experience, finding the entire process remarkably smooth and... See more

Response time

Clients share positive opinions on response time, noting that inquiries are handled exceptionally fast.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Couldn't Recommend Kevin at Mortgageit highly enough! From start to finish Kevin was extremely helpful in guiding myself through the application of a Mortgage. He's a real genuine, down to earth guy w... See more

Company replied

Rated 5 out of 5 stars

As first-time buyers, we had no idea where to start, but our mortgage advisor Lynsay made everything simple and easy to understand from day one. They were always available to answer our questions, n... See more

Company replied

Rated 5 out of 5 stars

Lynsay is honestly brilliant! So switched on and kept us right at every step, even down to the finer details like insurance and life cover. Couldn’t recommend MortgageIt enough, especially for fir... See more

Company replied

Rated 5 out of 5 stars

Kevin was absolutely brilliant right from our first conversation. Helped me out every step of the way and great communication at all hours. He was even looking up interest rates at 10pm to make sure w... See more

Company replied


Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

We offer free mortgage advice that looks at your home buying and remortgage options to find the right deal for you based on your unique set of circumstances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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No recent history of asking for reviews

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4.9

All reviews

(161)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A pleasure to deal with

Kevin was essential to guiding us through the process of securing a new mortgage product and insurances to suit our needs. A pleasure to deal with, Kevin was knowledgeable, personable and used a person centred approach throughout the process. Would recommend and would use again. Thank you

February 4, 2025
Unprompted review
MortgageIt.co.uk logo

Reply from MortgageIt.co.uk

Thank you very much for your 5* review Vikki, I was delighted to be of assistance and very much look forward to helping you again in the near future. All the best, Kevin

Rated 5 out of 5 stars

Fantastic Service

From start to finish Kevin was fantastic. He went above and beyond to make himself available for the initial conversations before going on to answer any queries / questions we had promptly and in a manner that we could agree to the best possible options available to ourselves. Once the full application was granted he continued to check in, ensuring the process went smooth throughout. Would highly recommend Kevin to anyone looking for advice regarding mortgage applications.

January 15, 2025
Unprompted review
MortgageIt.co.uk logo

Reply from MortgageIt.co.uk

Thank you very much for your 5* review Gary, I really appreciate it, and very much look forward to helping you again in future. All the best, Kevin

Rated 5 out of 5 stars

Efficient, Professional Advice with a Humorous Touch

MortgageIt arranged a remortgage on a buy-to-let for me and at the same time arranged insurance on my own residental and each of my rental properties. From the first contact, Kevin’s communication was swift and succinct with some really good advice along the way. I look forward to working with Kevin and MortgageIt for years to come.

January 5, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much for your positive feedback Andrew, it was my pleasure. I look forward to helping you again soon. All the best, Kevin

Rated 5 out of 5 stars

Highly recommend Lynsay

Lynsay is fab. So knowledgeable and effective in getting us the best rates. Seriously good at her job! Really down to earth and made us feel so comfortable (both during the appointment and with our decisions afterwards). Never felt any pressure, she was totally looking out for us. Will absolutely go back next time we remortgage or update insurance. Highly recommend.

July 22, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much for your positive feedback Alex, I really appreciate it and very much look forward to helping you again in future. Take care, Lynsay xxx

Rated 5 out of 5 stars

10/10 Experience

I had an amazing experience working with Lynsay at MortgageIT. She was absolutely brilliant from start to finish—always providing incredibly fast responses and never making anything feel like too much trouble. It was clear she genuinely cared about helping me through the process and made everything so much easier to handle.

Thanks to Lynsay’s hard work and dedication, my mortgage offer was secured in plenty of time, giving me total peace of mind. Her communication was spot-on, and I always felt confident that she had everything under control.

If you’re looking for someone who’s professional, approachable, and super-efficient, Lynsay is the one to go to. I couldn’t recommend her more and will definitely be back if I need help in the future. Thank you, Lynsay, for making it such a stress-free experience!

January 21, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much for your positive feedback Michael, we really appreciate it. I look forward to helping you again in future. Take care, Lynsay x

Rated 5 out of 5 stars

Lynsay at MortgageIT is a Star

Lynsay at MortgageIT went above and beyond for me in my first home purchase!
Our initial meeting was just so I could understand the process and see if home ownership was even possible, she helped me understand affordability in the clearest way possible.
She was rapid with my mortgage offer and insurance, she kept me in the loop the entire time, making sure I understood the options available to me with the pros and cons.
As a nervous first home buyer she gave me lots of attention and was always available for a call to go through details.

I couldn't have done this without her and I am so grateful for her help. 10/10 would recommend!

January 21, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much for your kind comments Morgan, we really appreciate it. I look forward to helping you again in future. Take care, Lynsay x

Rated 5 out of 5 stars

First time buyers

My partner and myself were first time buyers and Kevin was absolutely amazing. Everything was explained perfectly and the advice given to help us choose the best opinion. One hundred percent great customer service. Kevin is also very friendly and approachable at anytime we had questions, would definitely recommend using him and we will being doing the same in future for more mortgage information.

November 1, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much indeed for your positive feedback, Darren, I really appreciate it! I look forward to helping you again soon. Merry Christmas, Kevin

Rated 5 out of 5 stars

Kevin Gardiner

Kevin was welcoming, personable and made the process of applying for both mortgage and insurance a breeze. We would have been lost without all of the support he provided. He also kept us in the loop at every stage in the process while we were waiting on things coming back.

September 18, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much for your kind feedback, it was my pleasure and very much look forward to helping you again in future. All the best, Kevin

Rated 5 out of 5 stars

Amazing!

Working with Lynsay made the whole journey at buying our first home together so smooth. She is incredibly helpful, patiently answering all our questions and guiding us through each step! We felt so supported and well informed throughout it all. Highly highly recommend!!!

October 30, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much for your positive feedback, Danielle, I really appreciate it, it was my pleasure. I look forward to helping you again soon. Take care, Lynsay xx

Rated 5 out of 5 stars

Lynsay sorted my mortgage and as a…

Lynsay sorted my mortgage and as a first time buyer she made the whole experience easy and run smoothly :-)

July 29, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Great to hear, Jenny. Thank you for your 5* Review! I look forward to helping you again in future. Take care, Lynsay x

Rated 5 out of 5 stars

Highly Recommend

We had an excellent experience working with Kevin as our mortgage advisor. The entire process was stress-free and relaxed, thanks to his calm and professional approach. Kevin is incredibly down to earth and friendly, making it easy to ask questions and discuss any concerns. Nothing was ever too much hassle. We felt confident throughout the process and appreciated his straightforward and honest advice. We highly recommend Kevin to anyone looking for a smooth and hassle-free mortgage!

October 3, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very Kim, it was my pleasure. I look forward to helping you again soon. Enjoy your new house! All the best, Kevin

Rated 5 out of 5 stars

Kevin was fantastic

Kevin was fantastic, so helpful and always fast at responding whenever I contacted, always had the answers and general a great guy all round if I could give more than five stars I would

October 1, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much Liam, it was my pleasure. I look forward to helping you again in future. All the best, Kevin

Rated 5 out of 5 stars

Lynsay was amazing

Lynsay was amazing from start to finish.

Excellent friendly service, i have been recommending MortgageIt & lynsay to family and friends already.

The whole Mortgage process was made so simple and stress free by Lynsay. She talked us through our different options and explained everything clearly. She kept intouch with us & gave us updates at each stage.

Lynsay was also able to set up our insurance policies. Which is a job i hate doing!
We have our home covered but also she highlighted how important it is to have life & critical illness cover.

So happy that we have been able to buy our first family home and chosing Mortgage It.

September 27, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much for your positive feedback, Collette, we really appreciate it and look forward to helping you again in future. All the best, Lynsay & Kevin.

Rated 5 out of 5 stars

Lynsay is a miracle worker!

Lynsay from start to finish could not have been more attentive, and thorough. I was previously advised by 2 other mortgage brokerages that due to my credit & the property I was buying, I’d need a 30% deposit and even then it would be a struggle. Lynsay did not falter for 1 second and has secured me my mortgage with a 20% deposit & at a far better rate. She offered me quick replies, reassurance when I needed it and was genuinely a pleasure to work with.

I honestly believe she is a miracle worker and for as long as I can, I’ll not be going anywhere else for my mortgage help.

September 20, 2024
Unprompted review
MortgageIt.co.uk logo

Reply from MortgageIt.co.uk

Thank you for the positive feedback, Callum. We look forward to helping you again in future. Thanks again, Lynsay x

Rated 5 out of 5 stars

I had an incredible experience with…

I had an incredible experience with Mortgage It! Lynsay put me at ease from the very start and got my buy to let remortgage payments down a whopping £300 per month. In this climate she’s absolutely worth contacting. I’m so so So grateful to you!!

September 17, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much Hannah, it was my pleasure. I look forward to helping you again in future. Take care, Lynsay xx

Rated 5 out of 5 stars

First time buyer. 10/10

As a first time buyer, Kevin Gardiner at MortgageIt was absolutely fantastic.

Extremely knowledgeable and done the vast majority of the work for me - sorted every element of getting a mortgage, insurance, contacting lawyers, the lot.

Furthermore, we will be keeping in touch to ensure that I remain on the best deals possible.

Could not recommend Kevin enough.

September 13, 2024
Unprompted review
MortgageIt.co.uk logo

Reply from MortgageIt.co.uk

Thank you very much, Stephen, I really appreciate your positive feedback. All the best, Kevin

Rated 5 out of 5 stars

brilliant from start to finish

lynsay was very good at explaining the basics to us on how to go about setting up are new mortgage term, she was at the end of the phone day or night for any queries we had. I will be using mortgage it again in the next couple of years when im due to remortgage. She reiterated that in her line of work communication was paramount and she wasnt wrong and stuck to her word!

September 12, 2024
Unprompted review
MortgageIt.co.uk logo

Reply from MortgageIt.co.uk

Thanks very much for your kind feedback, Marc, we really appreciate it! All the best, Mortgage It Ltd

Rated 5 out of 5 stars

Exceptional. Made mortgage easy!!

Kevin was honestly incredible. His communication was amazing and he was really flexible with calls/zooms/office and timings. Before talking to Kevin, getting a mortgage seemed like quite a stressful task, but Kevin made it so easy and explained everything so clearly and just sorted everything that needed to be done. The interest rates changed during our application but Kevin was on it and updated us as soon as the rates came through. Cannot thank him enough.
Would highly highly highly recommend for your mortgage. Made it streamline and easy, and dare I say, enjoyable! Forever grateful for taking the mortgage stress away.

August 30, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thank you for your kind feedback, Rosie, I really appreciate it and very much look forward to helping you again in future. Take care, Kevin

Rated 5 out of 5 stars

First time buyers here

First time buyers here, and have nothing but positive vibes here. Kevin was absolutely fantastic, answered all questions without hesitation whether it was a silly question or not. We were kept up to date the full way through. Our first mortgage fell through (no fault at either end), Kevin was on the ball and matched us with another provider who accepted our mortgage. Thank you so much Kevin! Just got to “Roll with it” 😉

September 6, 2024
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much for your kind feedback, Brooke, it was my pleasure. I very much look forward to helping you again in future. All the best, Kevin

Rated 5 out of 5 stars

Fantastic service

Would highly recommend Mortgage It. Kevin is very knowledgeable and kept us informed (and calm) throughout the whole process.

July 1, 2024
Unprompted review
MortgageIt.co.uk logo

Reply from MortgageIt.co.uk

Thanks very much Helen, for your kind feedback. Delighted to be of assistance and look forward to helping you again in future. All the best, Kevin

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