London Money/Sussex MoneyReviews 

150
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, knowledge, and dedication, making complex processes feel easy and stress-free. Many highlight the personalized service, noting that staff members go above and beyond to ensure understanding and provide reassurance throughout the entire journey. The service provided is frequently described as outstanding, with people appreciating the efficiency, clear explanations, and smooth process, even in challenging situations. Reviewers are particularly impressed with the responsiveness and the ability of the staff to secure desired outcomes quickly, often recommending their services highly.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their efficiency, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting exceptional support that made complex... See more

Customer service

Clients share positive opinions on customer service, highlighting the clear information and guidance provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Matt has been supporting us with our first time buying a home. He has been always available, attentive and knowledgable about everything we need. We started a process with one house and had to pull o... See more

Rated 5 out of 5 stars

Peter Callomon was absolutely amazing in helping us secure our mortgage for our dream home. He explained everything so clearly and was always happy to answer any questions we had. Thanks to Peter, we... See more

Rated 5 out of 5 stars

Matt has been helping us with the purchase of our first property and he has made it feel so easy and stress free. Really goes above and beyond and even works outside the normal work hours due to our j... See more

Rated 5 out of 5 stars

Matt is a great broker! He kept us well-informed every step of the way, goes above and beyond and always had a solution to any issue that arose. He really helped guide us throughout the entire process... See more


Company details

  1. Mortgage Broker
  2. Income Protection Insurance Company
  3. Term Life Insurance Provider Company

Written by the company

Whether you're a first time buyer, remortgaging or moving home we offer simple smart advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

5-star
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1-star

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4.9

All reviews

(150)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Best mortgage advisor

Best mortgage advisor,
⭐⭐⭐⭐⭐ Absolute lifesaver!
We had a fantastic experience working with Matt. He took all the stress out of securing a mortgage and secured a brilliant rate for us. He is highly efficient, extremely knowledgeable, and always quick to reply to emails and calls. If you want a smooth, hassle-free mortgage journey, do not hesitate to use him. Five stars!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service and experience

Exceptional service and experience. The service from Matt was second to none and made our re-mortgage process extremely easy. Matt provided a lot of clear information on the options available for us and guided us through the process in an efficient manner and was available at any time to answer any questions we had. All in all we had a great experience working with Matt and would highly recommend his services.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Matt has been a fantastic advisor…

Matt has been a fantastic advisor throughout the entire mortgage process. As a first-time buyer purchasing a flat in London, I really appreciated how available and supportive he was whenever I needed help. He is extremely knowledgeable and made sure I got the product that best suited my needs.

Thank you so much for all your hard work. I would highly recommend Matt to anyone who needs mortgage advice!

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Matt has helped us secure a mortgage…

Matt has helped us secure a mortgage offer as first time buyers and has been extremely helpful throughout the whole process. He was very quick with responding to our queries and kept us updated throughout. Would highly recommend!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

efficient

Matt helped us secure our first mortgage in less than a month. He's very efficient and transparent. highly recommended!

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

As a first-time buyer

As a first-time buyer, the mortgage process felt overwhelming at first, but working with Matt made it so much easier and far less stressful than I expected. From our very first conversation, he took the time to explain every step clearly, answer all of my questions (no matter how small), and make sure I fully understood my options.
Highly recommend!

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Matt Williams at London Money

We worked with Matt Williams at London Money to secure a mortgage - one of us in our early sixties - and the experience was excellent from start to finish.

We expected the process to be painful, but Matt’s expertise and calm approach ensured the process was smooth. He was always available, responded quickly, and demonstrated depth of knowledge around later life lending options.

We are extremely grateful for the recommendation to London Money and wouldn’t hesitate to recommend. Thank you Matt!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

I used Matt as my mortgage broker and he was amazing!

He was always available and keeping me updated with everything I needed to know. I am a first time buyer and it was great to have Matts knowledge to guide me through.

Couldn’t recommend Matt enough.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

First time buyers

As first-time buyers, the whole mortgage process felt quite daunting at first, but Matt was fantastic from start to finish. He was incredibly helpful, patient, and supportive throughout the entire journey, always taking the time to explain everything clearly and answer our questions. Thanks to Matt’s expertise and guidance, we secured the mortgage offer we wanted and are now able to move into our property later this year. We couldn’t have asked for a better experience and would highly recommend Matt to anyone, especially first-time buyers.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great support from Matt

Matt has been supporting us with our first time buying a home. He has been always available, attentive and knowledgable about everything we need. We started a process with one house and had to pull out and shift to another purchase, Matt stayed with us through both and supported us in what we needed to do.
Through calls he has gone over in details and explained whenever anythig wasn't clear. Couldn't recommmend enough.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing support, super knowledgeable.

Jack and Cathy guided myself and husband throughout the process. Always quick to respond to queries. Jack was extremely knowledgeable and supportive with a great positive attitude which filled me and my husband with confidence. We tried to use one mortgage advisors from another firm and the difference was night and day. With London money outshining in every aspect.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Peter Callomon is amazing!

Peter Callomon was absolutely amazing in helping us secure our mortgage for our dream home. He explained everything so clearly and was always happy to answer any questions we had. Thanks to Peter, we managed to get our mortgage just one month after our offer was accepted, just in time for Christmas! He put in so much time and effort and always had our best interests at heart. Peter is incredibly professional, kind, and supportive. I’ll definitely be using his services again and would highly recommend him to anyone!

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

We had a brilliant experience with both Martin and Cathy when buying our first home. They were able to get us the best mortgage rate, right up until we exchanged. We really felt they had our best interests in mind at all times, and this was hugely appreciated through what could often be a stressful process!

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

First home

Matt has been helping us with the purchase of our first property and he has made it feel so easy and stress free. Really goes above and beyond and even works outside the normal work hours due to our jobs which we really appreciate. He has helped make the process so seamless and will definitely be recommending him to friends and family.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Keith has been helping me with many remortgages over the years now. He is great at finding competitive offers, managing the process and making sure it all works smoothly. He's great at communicating and very responsive.
Would definitely recommend!

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! Matt was efficient and so easy to communicate with! So much knowledge so made the experience so smooth and easy! Thank you so much for all your support! Both myself and husband so pleased and thankful! X

October 21, 2025
Unprompted review

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