London Money/Sussex Money Reviews 

156
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally professional, kind, knowledgeable, and deeply supportive throughout the entire home buying and mortgage process. People deeply appreciate how advisors always take the necessary time to explain every single detail clearly, ensuring complete peace of mind from start to finish. Consumers also highlight the remarkable efficiency and exceptionally quick response times that make securing a new home loan completely seamless and entirely stress-free. Clients consistently note that advisors truly go above and beyond, remaining readily available at any time to answer questions and offer reassuring guidance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting they are exceptionally knowledgeable, professional, and... See more

Service

Consumers find service to be exceptionally positive, praising the smooth and stress-free mortgage process.... See more

Customer service

Customers report extremely positive experiences with customer service, praising the high level of... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting quick replies to emails,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Matt has been supporting us with our first time buying a home. He has been always available, attentive and knowledgable about everything we need. We started a process with one house and had to pull o... See more

Rated 5 out of 5 stars

Peter Callomon was absolutely amazing in helping us secure our mortgage for our dream home. He explained everything so clearly and was always happy to answer any questions we had. Thanks to Peter, we... See more

Rated 5 out of 5 stars

Matt was great in porting our mortgage across to a new property we're buying. He took away all the stress and worries we had and gave us peace of mind that dealing with a professional broker is the se... See more

Rated 5 out of 5 stars

Matt has been helping us with the purchase of our first property and he has made it feel so easy and stress free. Really goes above and beyond and even works outside the normal work hours due to our j... See more


Company details

  1. Mortgage Broker
  2. Income Protection Insurance Company
  3. Term Life Insurance Provider Company

Written by the company

Whether you're a first time buyer, remortgaging or moving home we offer simple smart advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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4.9

All reviews

(156)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

We had the BEST experience possible…

We had the BEST experience possible with Matt. Buying a house/flat is quite a stressful process but from the beginning to the end, Matt was incredible. He was always on the end of a phone call to clarify anything, he took the time to talk us through the process, he was so professional but also friendly. He definitely made the whole process a lot easier for us, and helped us feeling more confident. We can't recommend him enough, and we'll definitely use him again.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Matt Williams highly enough..!

I cannot recommend Matt Williams highly enough! From start to finish, he provided exceptional service, guiding me through every step of the mortgage process with professionalism, expertise, and genuine care.

Matt took the time to understand my needs and patiently answered all my questions, ensuring I fully understood my options. His attention to detail and proactive approach made the process seamless and stress-free.

Thanks to Matt, I secured a mortgage that perfectly suited my circumstances, and I felt supported every step of the way. If you're looking for a knowledgeable and reliable mortgage advisor who truly goes above and beyond, look no further!

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Matt Williams- Excellent Service.

We had an amazing experience with Matt. From the very beginning, he made the mortgage process completely stress-free and straightforward. His communication was outstanding—always clear, prompt, and professional, which kept us reassured.

He was always ready to answer our questions, no matter how small, and took the time to explain everything in detail, ensuring we felt confident and informed throughout the process. Even after the mortgage was completed, he still offered support.

Not only was he incredibly approachable and professional, but he also helped us secure the best possible deal.

We couldn’t be happier with the service we received and would highly recommend Matt to anyone looking for a reliable and efficient mortgage advisor. We’d definitely be using again. Thank you for your help, Matt!

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great communication

Matthew Williams helped me get a mortgage. The experience was great because I feel that I had all my questions answered and things got done quickly whenever the mortgage offer had to be updated.

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Matt is top notch

Matt is top notch - efficient, helpful and kind! I would highly recommend, every step was assisted and translated so that it isn’t all mortgage banking jargon. Really grateful for your help Matt 😊

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

James at London Money was honestly…

James at London Money was honestly amazing. He guided me through my first time buying process seamlessly and was so supportive. Nothing was ever too much trouble and his commitment to getting me the best deal was great. 100% would recommend!

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Matthew Williams- Brilliant Service!

We've used Matt for several years now, arranging both new and remortgages. Matt is brilliant and always gives us the best advice when it comes to working out what will work for us.

We'll definitely be continuing to use his service for all of our future mortgage needs.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Matt as always

Fantastic service from Matt as always, he is always on hand for any queries no matter how big or small. His extensive knowledge and experience goes a long way at making financing your property stress free and easy with his professional advice and friendly character.
Would highly recommend.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Matt Williams

I had the pleasure of working with Matt Williams at London Money for a recent Buy To Let mortgage.

Matt was great from start to finish. He was really knowledgeable of the products available to me and went out of his way to make the process as smooth and straight forward as possible.

Would highly recommend the services of Matt at London Money.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, knowledgable and helpful - thoroughly recommend

I approached Matt to support and help on my remortgage - my situation was complex with many twists and folds. Matt was patient, kind and helpful willing to spend ample time in providing tailored support and finding the best mortgage deal to suit my situation. This ultimately ended up being a product transfer/remortgage with my current lender meaning Matt had to refer me back. Yet he has kept in touch to see how it's going and made sure to support as best as he can. The experience I've had with Matt has been the best mortgage experience I've had to date. I would throughly recommend him.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great Mortgage Broker with Extensive Knowledge

Matt's manner and professional approach in helping us with our mortgage is unmatched. His extensive experience and working at all hours mentality, to secure our mortgage for our dream house really can't be beaten, and we can't thank him enough. Always on hand to answer any questions or re-assure our concerns. He is relentless in making sure he gets the best possible deal for his clients. I would highly recommend Matt to anybody looking for a Mortgage Broker or who needs genuine sound advice on their mortage

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

A great mortgage broker with a very helpful and fast service

Martin and Jon have been great though the whole process of buying a house. Right the way from one failed purchase (property issue not them) through to our actual purchase they have been great.

Would definitely recommend them to anyone looking at a broker. They are also incredibly quick to respond and manage applications so if you’re looking to make a purchase in a hurry then even more reason to pick them.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great support

Matthew at London Money was incredibly helpful and supportive throughout the entire process. He was always available to answer any questions and made everything feel smooth.
His expertise and commitment truly stood out. Highly recommend London Money, especially with Matthew on your side!

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Communication – Highly Recommend Matthew Williams


I had the pleasure of working with Matthew Williams as my mortgage advisor, and I can’t recommend him highly enough. From start to finish, Matthew provided exceptional service. His communication was always clear, timely, and thorough, ensuring that I was well-informed at every stage of the process. He went above and beyond to explain all my options, patiently answering any questions I had and making sure I felt confident in my decisions.

Matthew’s professionalism, dedication, and attention to detail made what could have been a stressful process smooth and efficient. If you’re looking for a mortgage advisor who is reliable, knowledgeable, and truly cares about his clients, Matthew Williams is the one to trust!

Thank you, Matthew, for your outstanding work!

October 4, 2024
Unprompted review

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