London Money/Sussex Money Reviews 

156
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company and its dedicated professionals. Customers are genuinely happy with the staff, noting how helpful, supportive, and approachable the advisors remain throughout the entire property purchasing journey. People frequently mention that the team constantly goes above and beyond to explain complex details clearly and provide constant reassurance. Consumers also highlight the exceptional service provided, pointing out that advisors are super responsive and highly efficient at securing great mortgage offers. Reviewers deeply appreciate the exceptionally quick response times and effortless process, ensuring they always feel completely in safe hands from start to finish.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable throughout the mortgage... See more

Service

Reviewers mention positive feedback about service, highlighting an exceptionally smooth and stress-free... See more

Customer service

Customers had positive experiences with customer service, expressing deep gratitude for the exceptional... See more

Response time

Reviewers highlight positive aspects of response time, noting that support is consistently super responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Matt has been supporting us with our first time buying a home. He has been always available, attentive and knowledgable about everything we need. We started a process with one house and had to pull o... See more

Rated 5 out of 5 stars

Peter Callomon was absolutely amazing in helping us secure our mortgage for our dream home. He explained everything so clearly and was always happy to answer any questions we had. Thanks to Peter, we... See more

Rated 5 out of 5 stars

Matt has been helping us with the purchase of our first property and he has made it feel so easy and stress free. Really goes above and beyond and even works outside the normal work hours due to our j... See more

Rated 5 out of 5 stars

Matt is a great broker! He kept us well-informed every step of the way, goes above and beyond and always had a solution to any issue that arose. He really helped guide us throughout the entire process... See more


Company details

  1. Mortgage Broker
  2. Income Protection Insurance Company
  3. Term Life Insurance Provider Company

Written by the company

Whether you're a first time buyer, remortgaging or moving home we offer simple smart advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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4.9

All reviews

(156)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Peter Callomon is amazing!

Peter Callomon was absolutely amazing in helping us secure our mortgage for our dream home. He explained everything so clearly and was always happy to answer any questions we had. Thanks to Peter, we managed to get our mortgage just one month after our offer was accepted, just in time for Christmas! He put in so much time and effort and always had our best interests at heart. Peter is incredibly professional, kind, and supportive. I’ll definitely be using his services again and would highly recommend him to anyone!

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

We had a brilliant experience with both Martin and Cathy when buying our first home. They were able to get us the best mortgage rate, right up until we exchanged. We really felt they had our best interests in mind at all times, and this was hugely appreciated through what could often be a stressful process!

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

First home

Matt has been helping us with the purchase of our first property and he has made it feel so easy and stress free. Really goes above and beyond and even works outside the normal work hours due to our jobs which we really appreciate. He has helped make the process so seamless and will definitely be recommending him to friends and family.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Keith has been helping me with many remortgages over the years now. He is great at finding competitive offers, managing the process and making sure it all works smoothly. He's great at communicating and very responsive.
Would definitely recommend!

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! Matt was efficient and so easy to communicate with! So much knowledge so made the experience so smooth and easy! Thank you so much for all your support! Both myself and husband so pleased and thankful! X

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Matt is a great broker!

Matt is a great broker! He kept us well-informed every step of the way, goes above and beyond and always had a solution to any issue that arose. He really helped guide us throughout the entire process, especially as the whole process would usually be quite overwhelming and daunting, he gave us the reassurance we needed and made it stress-free. Could not recommend him enough!

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant mortgage brokers

Cannot speak highly enough of the guys at London Money - they were quick, clear, efficient, explained to someone who has little idea of these things how the process worked and most importantly got us a great deal on our mortgage. Can thoroughly recommend them.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Matt service

Like all other reviews Matt had been amazing. You literally couldn't fault a thing. He had been absolutely brilliant. Would recommend everyone we know. He came through recommendations and would love to recommend further. Maninder & pritika

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Matt is a Rockstar

Matt is an absolute star!
He made the entire mortgage process effortless — I hardly had to worry about anything. He took care of every detail, kept me updated throughout, and ensured I got the best possible mortgage offer. Matt was professional, patient, and incredibly thorough, explaining everything clearly and making the complex parts easy to understand. I always felt comfortable speaking with him — like getting advice from someone I genuinely trust.
Truly outstanding service — highly recommended!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

We couldn’t recommend Matt highly…

We couldn’t recommend Matt highly enough! From start to finish he has been incredibly supportive and made the whole process of securing our mortgage so smooth and stress free. His advice has been excellent throughout, always taking the time to explain everything clearly and making sure we understood every step. He was always on hand to answer our questions and provide reassurance, which made such a difference during what can otherwise be a very overwhelming process.

On top of this, Matt also helped us set up our insurance policies and put them into a trust, which gave us complete peace of mind. He has gone above and beyond for us, and we are so grateful for all of his guidance. We would absolutely recommend him to anyone looking for a mortgage advisor, you’ll be in the best hands!

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Support on a Complex Remortgage

Matt has been brilliant throughout my remortgage. He not only found me a good deal but also helped me release some much-needed equity, even though it was quite a complex case. What I really appreciated was how approachable he was. He was always happy to answer my questions, explain things clearly, and keep me updated so I never felt left in the dark.

The whole process was much smoother than I expected, and that’s down to Matt’s support and professionalism. I wouldn’t hesitate to recommend him to friends and family looking for mortgage or protection advice.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Matt really went above and beyond!

Matt really went above and beyond to help us at short notice and kept us fully in the loop at every stage, explaining everything so we could easily understand it. We originally started using a different mortgage broker but was being ghosted for a week before getting a reply. We had nothing like this with Matt - he was on the ball with everything and I highly recommend him to anybody looking for a mortgage. We will definitely be using Matt for all our mortgage needs going forward. A big thank you for all your help!

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend more Highly!

Matt is the kind of man who goes above and beyond - goes the extra 100 miles let alone one! Matt explains the process very clearly and has great patience. If you need an AIP, you will have it in super fast time and will find you the best mortgage deal based on your affordability. I cannot recommend Matt more highly. Thank you Matt! Xx

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

Matt is brilliant!

I could not recommend Matt enough and to be totally honest, I’m never one to leave a review! However, Matt made our process stress free, he kept us fully informed at every stage of the mortgage process and even took out of office calls and messages (even if they were pointless!).
Anyone looking for a mortgage offer, please trust me and speak to Matt.

Thanks for everything Matt.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Matt has been absolutely fantastic…

Matt has been absolutely fantastic throughout our mortgage application process which was not straightforward due to personal circumstances. He has been responsive and really went the extra mile to secure us a mortgage offer. Couldn’t recommend this service more!

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Matthew Williams - Responsive, clear, and dependable service

Matthew has been outstanding throughout our mortgage process. He's incredibly responsive and always gets back to us quickly with clear, helpful guidance.

His communication makes everything easy to understand, which is so important when navigating mortgage decisions. Most importantly, he's completely reliable - we can count on him to follow through on everything he promises.

Would definitely recommend Matthew to anyone looking for a professional and dependable mortgage advisor.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Matthew Williams – clear, reliable and trusted twice now

We first worked with Matt at the turn of 2022/2023 when arranging our original mortgage, and we were more than happy to return to him for our recent remortgage. The process this time was just as smooth as we remembered.

Matt communicates clearly, responds quickly, and is always transparent and flexible. He took the time to explain everything in detail and supported us at every stage – always professional, yet approachable.

It’s rare to find someone you can rely on consistently over time, and that’s exactly why we’ve chosen to stick with him. Highly recommended.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Matt Made the Mortgage Process Simple and Stress-Free

We had an outstanding experience with our mortgage advisor, Matt. From start to finish, he guided us through the entire process with clarity, professionalism, and genuine care. He took the time to explain every step and all our available options in a way that was easy to understand, which made the whole experience far less stressful than we anticipated. Thanks to Matt’s expertise and dedication, we secured the best possible interest rate for our situation. He was always quick to respond, incredibly knowledgeable, and made us feel fully supported throughout. We truly felt he had our best interests at heart. We highly recommend Matt to anyone looking for honest, expert mortgage advice.

June 3, 2025
Unprompted review

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