Mortgages.Online Reviews 

63
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Al was phenomenal, he has excellent knowledge of the products that were available and unlike many others we’ve dealt with, he answered the phone, responded to emails and got back to us when he said he... See more

Rated 5 out of 5 stars

We can't thank Laura & Al enough for the amazing work they done in order for us to achieve our dream home. Their level of communication & understanding has been exceptional. The team went above... See more

Rated 4 out of 5 stars

Al was very patient with us whilst we learnt about the process and became aware of what protection we currently had and then helped us tailor it to a budget. Al was always very pleasant to speak to an... See more

Company replied

Rated 5 out of 5 stars

We were exceptionally pleased by the way Mortgages.Online dealt with our application. Al Baker led a very efficient team, who kept us constantly updated with the progress of our mortgage application,... See more

Company replied

Company details

  1. Mortgage Broker

Information provided by various external sources

Due to the new government guidelines around COVID-19 our team are busy and working from home, but we are still open and operational for all your mortgage and protection requirements. Wishing you and your loved ones all the best during these difficult times. You chose the mortgage, we'll verify your choice or recommend a more suitable mortgage, we'll submit & manage your mortgage application. Visit us at mortgages.online, contact us on 03330 586058 or email us at ask@mortgages.online


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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4.8

All reviews

(63)

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Rated 5 out of 5 stars

Excellent service

I have nothing but praise for Mortgages.Online and their staff. Al Baker dealt with my mortgage in a most professional manner and sorted the various questions with great patience and help. I would readily recommend Mortgages.Online as a professional and friendly organisation to do business with. Thank you all for your help.

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Great company, professional and on the ball

These people are on the ball, professional throughout and chased up all the relevant people at the right time. Not once did I have to chase them on anything. I would recommend this company to a friend, infact I already have.

May 9, 2022
Unprompted review
Rated 5 out of 5 stars

Superb service. 100% satisfaction and efficiency

Finding my first mortgage for over 30 years was a very positive experience. I could have done it solo but for the nominal fee it took all the hassle out of the process. My broker (Al) was excellent and always available and responsive. He guided me through the stages and researched the deal I required. He made the admin part very methodical / simple and guided me through any new procedures to me. I was also informed throughout the application and then house purchase period of developments. Matters were chased up and MO chased estate agents and solicitor for updates. It has been an excellent service. 100% satisfaction and value for money. Thank you AL and Laura!

April 5, 2022
Unprompted review
Rated 5 out of 5 stars

Simply the best!

I have dealt with many different mortgage brokers in the past and in particular during the purchase of my most recent property and I must say this company and the guys who dealt with my application EXCEEDED my expectations. These guys are very professional, extremely knowledgeable in their field and made my whole home buying experience as stress less and smooth sailing as they possibly could. Really happy with how Al, Jack and Laura worked. A HUGE thanks to the team. Would definitely recommend them to family and friends.

February 8, 2022
Unprompted review
Rated 5 out of 5 stars

We can't thank Laura & Al enough for…

We can't thank Laura & Al enough for the amazing work they done in order for us to achieve our dream home.
Their level of communication & understanding has been exceptional.
The team went above & beyond to help us in the most of difficult of times.
I would be only using Mortgages Online in the the future & would always recommend them to family, friends, colleagues & beyond.

Thanks once again guys.

Ash & Family

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent professional service and communication

This is the second time I worked with Mortgages Online. And again I was impressed by Al and his team's professional advice and communication. They kept chasing the legal and bank side on my behalf and gave me update via text and email. I would work with them again when coming to remortgage.

October 4, 2021
Unprompted review
Mortgages.Online logo

Reply from Mortgages.Online

Hello,

Thank you so much for leaving us a lovely 5* review.

We're really glad to hear that you were pleased with the service provided by the team and that they kept you updated throughout the application process up to completion.

All the best,
The MO team

Rated 5 out of 5 stars

An excellent service!

I am a first time buyer and I have had an excellent experience from Mortgages Online from start to finish. Al Baker and Jack Harrington-Grace have been great helping me get a specific mortgage that used my qualifications and keeping me up to date throughout. This was while chasing various other parties on my behalf through the whole process. I would definitely recommend!

October 3, 2021
Unprompted review
Rated 5 out of 5 stars

excellent service

We had an excellent service from Al and Jack.

Jack kept us informed regularly by phone, text and email which really made the process smooth and easy.

It really felt like our remortgage was an easy process despite it not being the most straightforward case.

Thank you!

August 2, 2021
Unprompted review
Rated 5 out of 5 stars

I can't thank Al & Jack enough

I can't thank Al & Jack enough. We applied for a remortgage through Mortgages.Online at the beginning of March and on Wed 16 July our complicated remortgage was completed, I never thought it would be possible for us to remortgage and own our own home. Al took us through the difficult application process and Jack kept us informed every step of the way. Thank you so much Al and Jack..!

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service and top class people!

Al and Jack were absolutely fabulous throughout our whole experience! They were the only ones to secure us a mortgage due to some bad credit and kept us informed of everything as we progressed along. Al listened to all my worries and concerns and was empathetic (even though he's probably reassured people of the same thing 100 times over!) and put me at ease whenever I was scared or nervous about the process with the solicitors. They were always there when I needed them on the phone and by email and I honestly can't recommend them enough!

June 7, 2021
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier

I couldn't be happier with Mortgages.Online, they dealt with our request for a mortgage in record time which in itself is a reason to go with them. However, what stood out were two things; their communications was red hot and they didn't just offer what looked right numerically but offered advice based on experience.

June 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Above & beyond, super pro active and excellent communication.

May 14, 2021
Unprompted review
Mortgages.Online logo

Reply from Mortgages.Online

Hi Kirk,

Thank you so much for leaving us a great 5* review.

I'm really glad to hear you were pleased with the service and communication provided and that you find the team proactive.

All the best,
The MO Team

Rated 5 out of 5 stars

Thank you Mortgages Online

We stumbled across Mortgages Online by doing a Google search and I'm so glad we did. Right from the start Al said he would do everything he could to help us and that our situation was a challenge but not impossible unlike other mortgage brokers who just didn't want to help us.
Al kept us informed throughout the whole process, he was very efficient and when he wasn't available, Jack was always on hand to help and give us an update.
I wouldn't hesitate to recommend Al and his team at Mortgages Online.
Thanks so much Al for helping us achieve our dream....

May 7, 2021
Unprompted review
Mortgages.Online logo

Reply from Mortgages.Online

Hello,

Thank you so much for leaving us a wonderful 5* review.

We're really glad to hear that you were pleased with the service provided by the team and that they did everything they could to find and secure your mortgage.

We look forward to being of assistance to you once again in the future when the need arises.

All the best,
The MO Team

Rated 5 out of 5 stars

Very happy

Very happy with Al Baker and Jack Harrington in helping us get our mortgage on very short notice. They gave us regular updates and took a lot of time to explain things clearly to us.

April 20, 2021
Unprompted review
Mortgages.Online logo

Reply from Mortgages.Online

Hi Tuomas,

Thank you so much for leaving us a great 5* review.

We're really glad to hear that you were happy with the service provided by the team and that they kept you updated along the way.

All the best,
The MO Team

Rated 5 out of 5 stars

Hassle free, helpful & I high recommend 🤩

When purchasing our first home we were slightly overwhelmed with the many options available mortgage wise- let alone during a pandemic where mortgage rates are constantly changing.

With MO, it was hassle free and thanks to their expertise we were able to get a better deal that was offered on the market AND a second mortgage offer exceptionally fast after our first house fell through.

Laura and her team were outstanding from start to finish. Offering great advice, and continually communicating- even after our mortgage offer.

Would highly recommend 😊💃

April 6, 2021
Unprompted review
Mortgages.Online logo

Reply from Mortgages.Online

Hi Sophia,

Thank you so much for leaving us a wonderful 5* review.

We're so glad to hear you were pleased with the service provided by the team and that they were able to make the process as easy as possible for you.

We look forward to being of assistance to you once again when the need arises.

All the best,
The MO Team

Rated 5 out of 5 stars

Fast quality service

Fast quality service, helped me find a mortgage which was right for me when i wasn't sure what i could get.

Thanks again Al!

March 30, 2021
Unprompted review
Mortgages.Online logo

Reply from Mortgages.Online

Hi Calum,

Thank you for leaving us a great 5* review.

We're really glad that you were pleased with the service provided by the team and that the team worked quickly in order to secure you your mortgage.

All the best,
The MO Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Great communication, regular contact by text, calls and emails. They even provided regular updates from my solicitor! Felt they genuinely cared about getting the best outcome for me. There was a hold up on my seller's side but Mortgages Online took all the stress away, sorting out a mortgage extension. Very happy to recommend them, particularly Jack Harrington-Grace who worked so efficiently on my behalf.

March 2, 2021
Mortgages.Online logo

Reply from Mortgages.Online

Hi Mandy,

Thank you so much for leaving us an amazing 5* review.

We're really glad to hear that the team kept in regular contact with you providing you with updates throughout. We will ensure that your comments are passed on to Jack :)

All the best,
The MO Team

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