Thank you to George Sourou for his expert advice, understanding and support when organising our mortgage agreement in principle and proceeding through to application. We are both self-employed and buy... See more
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Written by the company
We are the Mortgage Specialists. We provide our clients access to the whole mortgage market and to exclusive products not available on the High Street. Our friendly advisers have a wealth of experience in securing the best mortgages in the market and are motivated to help you from start to finish. Start your mortgage journey with us today!
We Are The Mortgage Specialists
Written by the company
- When you Need a Professional in your Corner
- We are focused on helping Self Employed & those with Impaired Credit get mortgages when they were often declined with their banks and other brokers. Our existing team of mortgage experts continues to grow and we have a wealth of experienced friendly advisers helping both employed and self employed people throughout the UK remortgage their home. They review your existing mortgage with the rest of the market often savings you thousands of pounds in the process. If you are looking for a mortgage and would prefer someone else does all the hard work for you whilst saving you money then look no further. We are here to help. Speak to our Mortgage Team Today.
Contact info
1st Floor Astra House, Christy Way,, SS15 6TQ, Basildon, United Kingdom
- 02037945455
- info@newwavefs.co.uk
- mortgagesforselfemployed.co.uk
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Professional care
Dan and the team made the process straightforward and helped us at every stage of the process. We could not have been happier with their professionalism and care. Highly recommended.

Reply from New Wave Financial Services
Kye and Dan really helped me out…
Kye and Dan really helped me out finding me a mortgage. I'm self employed and didn't think I'd get a mortgage but these guys sorted me really quick and they even sorted out a solicitor for me. I can't recommend these guys enough thank you Kye and Dan for all your help.

Reply from New Wave Financial Services
Fantastic !
Fantastic experience .. Cannot recommend highly enough ! A professional , competent company that gets the job done

Reply from New Wave Financial Services
absolutely brilliant service so easy…
absolutely brilliant service so easy and required very little information i was about to give up on getting a mortgage this was my last try before giving up

Reply from New Wave Financial Services
Couldn’t have asked for a better…
Couldn’t have asked for a better remortgage.
The odds where stacked against us in terms of some previous missed payments and only having one years books but New Wave went above and beyond to help get us the offer that we requested.
Dylan & Kai were so prompt and efficient in all that they did for us, the process was made so much easier.
I would highly recommend and definitely use them again.
Thank you so much to Dylan, Kai & staff at New Wave.

Reply from New Wave Financial Services
mortgage application
The mortgage broker was keeping me informed every step of the way.
Also got me the best deal to suit my needs.
Friendly efficient service.
Debbie was great!

Reply from New Wave Financial Services
Really prompt and friendly
Really prompt - proactive - and friendly communications. Debbie got everything sorted with a minimum amount of fuss - and generally left us feeling very well looked after as long standing clients.

Reply from New Wave Financial Services
I have dealt with the team at New Wave…
I have dealt with the team at New Wave on multiple occasions and each time I can not fault the service that I receive. Both Debbie and Kim operate at the highest standard and are not only really professional but are very personable and they care about their clients.
I receive daily updates from Debbie and Kim on the progress of my case, at no point have I ever had to chase, and any question I have, no matter how big or small are always answered in a timely manner.
I would highly recommend anyone to use New Wave.

Reply from New Wave Financial Services
Thank you!!
Massive thank you to the team at New Wave. Their service was outstanding and made the entire process so smooth and stress-free. I couldn’t recommend them highly enough. Special thanks to Dave, Debbie, Kye and Daniel.

Reply from New Wave Financial Services
Excellent service and advice!
We were told by our accountant not to go for a mortgage as our business had a rough few years but due to personal circumstances and business doing better we contacted new wave to discuss the possibility of buying a new home!
Dylan was really confident from the start of our journey and re assured us pretty quick that a mortgage was more than achievable!
We had been put forward to a broker prior to the festive break, after the break Dylan had checked with a few other lenders and found another with an even better term and reduced interest rate! We switched and saved a bit per month!
Kye was very informative through the process supporting Dylan and promptly updating us at each stage. The lender had went back and forth a few times with further questions and both pushed things for us and had the mortgage offer tied up pretty quick!!
No nonsense approach from both and confidence that is re assuring in such a big part of your life!
Will be in touch in the future should we decide to go through the same process and have already been recommending business owners friends to get in touch with the team should they need assistance!

Reply from New Wave Financial Services
Professional and friendly expertise!
This amazing team is not only friendly and professional, but genuinely furnished with the right experience and knowledge allowing for a transparent and confident experience for clients from start to finish.

Reply from New Wave Financial Services
Communication is key!
Communication is always brilliant, this is the second time I've had dealings with New Wave and in particular Dylan. I cannot thank Dylan and Rachel enough for helping me through what can be a stressful process. Knowing I can contact you both with all my questions and have things explained to me in easy to understand terms is really helpful! Thank you so much for all your help and guidance.

Reply from New Wave Financial Services
Supportive service
Myself and my partner broke up after 20 years together and it has been a very tough time. I had been to so many different lenders and mortgage advisors to try and find a mortgage so I could keep my home. I had lost all hope until Dan and Kim helped make it happen. I am self employed so finding a mortgage is not always easy. I am so grateful for the support Dan and Kim gave me. The process was fairly quick and they were so understanding about my situation. Thank you both for helping me keep my home.

Reply from New Wave Financial Services
Highly Recommend New Wave!
New Wave have exceeded our expectations, going above and beyond to ensure a successful outcome, in what was a complex case!
We can't thank Rachel, David & Kirsty enough! They always replied quickly and have guided us through the entire process with professional, friendly & helpful communication throughout. We highly recommend New Wave!

Reply from New Wave Financial Services
From beginning to end
From beginning to end, Rachel at New Wave provided remarkable assistance in getting my mortgage and buying my house. Her proactive approach, clarity, and consistent efficiency shone through, even as delays from the solicitors pushed my patience. Despite the challenges, Rachel remained calm, professional, and supportive, ensuring everything progressed smoothly and keeping me updated when others did not. Her dedication and excellent communication transformed a stressful experience into a much more manageable one. I truly found no faults in her service and would eagerly recommend her to anyone.

Reply from New Wave Financial Services
as a self employed builder and be that…
as a self employed builder and be that bit older now i was struggling to get a mortgage on my property i also had so other complications that i didn't think that could be over come but with the help of dan cosgrove who went above and beyond to help all the way and with help of da tapper and kye basi the team realy helped to get me my mortgage offer and i just could not have done it without them thanks so much

Reply from New Wave Financial Services
It was amazing to work with new wave…
It was amazing to work with new wave financial advisors All the way through really great experience especially thank you to dear Debbi and Rachel

Reply from New Wave Financial Services
Professional, Supportive and Attentive Service
New Wave have been just brilliant with our Remortgage - from the outset they have been professional, supportive and patient as we navigated the information, choices and decisions we had to make. We have secured a great deal which suits our budget and has saved us some money too. I would absolutely recommend their services especially if you are self employed as I am - their expertise removed my worries about securing a mortgage as a small business owner.

Reply from New Wave Financial Services
Great service from start to finish…
Great service from start to finish securing my first mortgage!

Reply from New Wave Financial Services
Outstanding Service Despite a Challenging Process
Rachel at New Wave was absolutely fantastic from start to finish in helping me secure my mortgage and purchase my home. She was proactive, clear, and consistently on the ball, even when the solicitors’ delays seriously tested my patience. Throughout the process, Rachel stayed calm, professional, and supportive, keeping things moving and keeping me informed when others weren’t. Her communication and commitment made a stressful process far more manageable. I genuinely couldn’t fault her service and wouldn’t hesitate to recommend her to anyone.

Reply from New Wave Financial Services
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