Mortimers Estate Agents - Accrington Reviews 

220
TrustScore 5 out of 5

4.8

22 Blackburn Road, BB5 1HD Accrington, Lancashire, GB


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Rated 5 out of 5 stars

I had the pleasure of dealing with Emily. One of the most polite and professional estate agent staff I'd been with infact, Emily's customer service, prompt response and keeping me up to date even... See more

Company replied

Rated 5 out of 5 stars

Grace and the rawtenstall team were amazing and made the whole buying process very smooth and very quick too. Buying alone I need as much guidance as possible and that’s what I got. Grace was never to... See more

Company replied

Rated 5 out of 5 stars

Grace and the team and rawtenstall made my purchase journey very smooth and quick. Grace was always available to talk and help when needed and as even been helping me with little bits here and there a... See more

Company replied

Rated 5 out of 5 stars

I'd highly recommend Mortimers Accrington and Alex in particular. In what ended up being a tricky chain for our house sale, Alex went above and beyond to make sure all elements in the chain were up... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Mortimers Estate Agents - Accrington

Written by the company

Family Run Community Driven

At Mortimers, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 22 Blackburn Road, BB5 1HD, Accrington, Lancashire, United Kingdom

  • 01254 234266

4.8

Excellent

TrustScore 5 out of 5

220 reviews

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4.8

All reviews

(220)

165 reviews in the last 12 months

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Rated 5 out of 5 stars

Grace bleasdale at mortimers accrington…

Grace bleasdale at mortimers accrington has been fantastic all the way through the process of selling my house , she kept me informed every step of the way via emails and by phone she is an asset to the company.

December 19, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the process of selling your house went smoothly. It's great to know that you were well-informed every step of the way. We appreciate your positive feedback.

Rated 4 out of 5 stars

A quick and efficient sale by Mortimers

Recently sold my house through Mortimers - (a quick sale too from the first viewing) the same house I actually purchased through them 4 yrs prior.
Straight forward as no chain from either party. Communication was consistent with Grace throughout and efficient updates provided more so than from the Solicitors involved. Thanks Grace for all you did!

December 5, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're glad you had a positive experience with your recent house sale, especially the quick turnaround. We aim to provide consistent communication and are happy our updates were helpful throughout the process. Thanks for your feedback!

Rated 5 out of 5 stars

Grace Bleasdale at Mortimers’s is…

Grace Bleasdale at Mortimers’s is highly recommended, our house sale went through smoothly and stress free.
I was kept up to date with regular emails.

December 22, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the house sale went smoothly and without stress for you. It's great to know you were kept well-informed with our regular updates.

Rated 5 out of 5 stars

Great and efficient service from the team at Mortimers

Great and efficient service from the whole team. Grace carried us through the final stages with aplomb.

December 12, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that you received great and efficient service from our team. We appreciate your positive feedback and thank you for sharing.

Rated 5 out of 5 stars

Grace was excellent

Grace was excellent.
She helped me all through the move
Would recommend mortimers
Grace was always there for me

December 22, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that our team member was so helpful during your move. Thank you for recommending our services; we appreciate your feedback!

Rated 5 out of 5 stars

Highly commendable

I recently had the pleasure of purchasing a property through Mortimers (Accrington branch) and I couldn’t be more satisfied with the experience. From the initial offer submission to the final closing, both Matt and Emily demonstrated exceptional professionalism and expertise.
Their communication was prompt and transparent, ensuring I was always informed and confident in my decisions.
Their assistance ensured the entire transaction was smooth thanks to their attention to detail and proactive approach.

December 11, 2025
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that you were satisfied with your property purchase experience through our Accrington branch. We appreciate your positive feedback regarding the professionalism, expertise, and communication provided. We're glad our assistance ensured a smooth transaction, and we thank you for your review.

Rated 4 out of 5 stars

Overall mortimers were great

Overall mortimers were great. We had a little bumpy start with a slightly rushed brochure writing and the odd viewing that probably shouldnt have happened.
However, following the sale the communication and updates from Alexandra from the Accrington office were fantastic.
Nothing was too much trouble and she answered lots of queries and helped us navigate some difficult issues to a fast conclusion.

November 7, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We appreciate your feedback. We're happy to hear that communication and updates following the sale were fantastic. We will address the initial issues to improve our service. Thank you.

Rated 5 out of 5 stars

First time buyer

Mortimers get the job done. Original bid went in around August, I worked with Grace throughout process, she's straight to the point, no messing around. Constant updates, Grace will get you across the line. Excellent customer service. Thanks for everything.

December 5, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that you had such a positive experience. We appreciate your acknowledging the consistent updates and excellent customer service. Thank you for your feedback!

Rated 5 out of 5 stars

Grace Bleasdale at Mortimers was…

Grace Bleasdale at Mortimers was extremely helpful throughout the house purchasing process, always got back to me and she helped lessen the stress that often happens when it comes to buying a home.
Thank you Grace.

November 28, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the house purchasing process was less stressful because of our service. We appreciate your positive feedback and thank you for sharing your experience.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️


⭐️⭐️⭐️⭐️⭐️

I had the pleasure of working with Grace Bleasdale during a recent property transaction, and her support was outstanding from start to finish. Grace was consistently professional, approachable, and incredibly thorough in handling all the details.

• She explained complex processes clearly, making sure I understood each step.
• Communication was prompt and reassuring, which gave me confidence throughout what can often be a stressful experience.
• Her attention to detail and proactive approach ensured that everything was completed smoothly and on time.

Grace went above and beyond to make the transaction feel straightforward and manageable. I truly appreciated her patience and dedication, and I would highly recommend her to anyone needing reliable assistance with property matters.Thank you

November 17, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the property transaction was a positive experience. We appreciate your highlighting the support provided, especially the clear explanations, communication, and attention to detail. Thank you for your recommendation!

Rated 5 out of 5 stars

I've used Mortimers several times over…

I've used Mortimers several times over the past 15 years or so, both for lettings and sales. Their service has always been excellent and I would highly recommend.

November 20, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We appreciate your continued trust in our services over the years for lettings and sales. We're happy to hear that you've consistently had excellent experiences.

Rated 5 out of 5 stars

Grace Bleasdale went over and beyond to…

Grace Bleasdale went over and beyond to help us complete on a purchase with going out of her way to chase solicitors for answers ensuring we completed as soon as we could. She has been a pleasure to work with. Very dedicated to her work and wants the best outcome for all.

November 14, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that our dedication to ensuring a smooth purchase experience was evident. It's great to know that the efforts to keep things on track and achieve the best possible outcome were appreciated. Thank you for your positive feedback.

Rated 4 out of 5 stars

I used Mortimers again for the sale of…

I used Mortimers again for the sale of my house and found them to be very reliable and honest.
Grace Bleasdale who is the "Move Manager" was exceptional and as always Matthew, the manager was very helpful with his expert advice. Thanks to all at
Mortimers!

November 14, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that you found our services reliable and honest during your house sale. We appreciate your kind words about our team's helpful advice and exceptional move management.

Rated 5 out of 5 stars

Efficient

They kept me in the loop at all times. Alex was very efficient in handling everything. Was a smooth experience

November 14, 2025
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Reply from Mortimers Estate Agents - Accrington

Thank you for this wonderful review! We're delighted you had such a positive experience with the team and in particular Alex.

Rated 5 out of 5 stars

Great work by Mortimers

From the start, Mortimers did a great job. Matthew provided the advice needed to start the process, then Alex and Cara kept me up to date with viewings and feedback. Once a sale was agreed, Grace Bleasdale did a great job supporting through to completion with the right level of chasing and communication.

November 14, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We appreciate your kind words regarding the excellent service you received at our Accrington office. Wishing you all the best ☺️

Rated 5 out of 5 stars

Purchased a property from Mortimers

Purchased a property from Mortimers. Alex specifically was always very efficient and kept in touch throughout a stressful process. Alex always kept us up to date and would chase enquiries where possible. Thanks so much ☺️

November 7, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Thank you for leaving a Five Star Review and leaving such lovely feedback. Wishing you all the best in your new home :)

Rated 5 out of 5 stars

Kept me updated all the time

Kept me updated all the time . Answerd any questions I asked true fully.

November 12, 2025
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that our updates and transparent answers were helpful. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

First class service from Mortimers

First class service from Mortimers and their team, especially Grace Bleasdale and Matt Willcock. Not only did Mortimers get the maximum price for our property (the other companies suggested a lesser selling price) Grace also provided a seamless, professional and courteous line of communication at all stages.

November 3, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that you had such a positive experience with our services. We appreciate your recognition of our team's dedication to achieving the best possible outcome and providing excellent communication. Thank you for your kind words!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, especially Grace who got the job done.

October 29, 2025
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Reply from Mortimers Estate Agents - Accrington

Thank you for your 5 star review!

Rated 5 out of 5 stars

Thanks to the team at Mortimers

We had the privilege of Grace Bleasdale being allocated to us to progress our sale once a buyer had been found. She greatly reduced the stress of moving, always being there if we had an enquiry. Thanks to all the team at Mortimers.

October 8, 2025
Unprompted review
Mortimers Estate Agents - Accrington logo

Reply from Mortimers Estate Agents - Accrington

Thank you for this wonderful review! We're delighted you had such a positive experience with the team and in particular Grace. Very best of luck with the new home and thank you once again for choosing to work with us!

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