Mortimers Estate Agents - Accrington Reviews 212

TrustScore 5 out of 5

4.8

22 Blackburn Road, BB5 1HD Accrington, Lancashire, GB


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Rated 5 out of 5 stars

I couldn’t recommend this estate agency highly enough. Emily guided me through the entire moving process and was absolutely fantastic from start to finish. She kept me updated regularly via email and... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a bungalow through Mortimers and were really pleased with all the help from the staff especially Grace Bleasdale who kept us informed about the process and was very supportive... See more

Company replied

Rated 5 out of 5 stars

I'd highly recommend Mortimers Accrington and Alex in particular. In what ended up being a tricky chain for our house sale, Alex went above and beyond to make sure all elements in the chain were up... See more

Company replied

Rated 5 out of 5 stars

Great from start to finish, very helpful with suggestions and arranging viewings, dealt with for both sale and purchase. Kept in the loop from start to finish

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Mortimers Estate Agents - Accrington

Written by the company

Family Run Community Driven

At Mortimers, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

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Contact info

  • 22 Blackburn Road, BB5 1HD, Accrington, Lancashire, United Kingdom

  • 01254 234266

4.8

Excellent

TrustScore 5 out of 5

212 reviews

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4.8

All reviews

(212)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

I couldn’t recommend this estate agency…

I couldn’t recommend this estate agency highly enough. Emily guided me through the entire moving process and was absolutely fantastic from start to finish. She kept me updated regularly via email and phone calls, and often answered my questions before I even had the chance to ask them. Emily was incredibly friendly, professional, and knowledgeable, making what can be a stressful experience feel smooth and straightforward. The whole team were welcoming, approachable, and always happy to help. I also had the pleasure of dealing with Freddie, who was equally brilliant and provided excellent support throughout the process. Thanks to their hard work and dedication, my move was as stress-free as possible.

June 12, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We are so pleased to hear about your positive experience with our team. It is wonderful to know that we made your moving process smooth and stress-free. We truly appreciate your kind words and valuable feedback.

Rated 5 out of 5 stars

Mortimer's - Emily

Emily was great throughout the purchase of the property. she kept us up to date throughout. Thanks OGEA Properties

June 8, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We are so glad to hear our team provided excellent support throughout your property purchase. We appreciate your kind words!

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish, very helpful with suggestions and arranging viewings, dealt with for both sale and purchase. Kept in the loop from start to finish

May 29, 2026
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Reply from Mortimers Estate Agents - Accrington

We're so happy to hear we could assist with your sale and purchase, keeping you informed every step of the way. Thank you!

Rated 5 out of 5 stars

Excellent service from Emily @ Mortimers

I would highly recommend Emily at Mortimers. Throughout the entire process, she was incredibly helpful, polite, and professional. She kept me regularly updated at every stage, which made what can often be a stressful experience much easier to manage.

Emily went above and beyond by actively chasing the sale of my old property to help ensure everything progressed smoothly. Her dedication, communication, and commitment were instrumental in making the transition into my new home as seamless as possible.

Thank you, Emily, for your outstanding support and excellent customer service. It was greatly appreciated.

May 29, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We are so pleased to hear about your positive experience with us. We truly appreciate your kind words regarding the support and communication you received, making your transition seamless. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Bought a house last year

Bought a house last year , Jen Coster was fantastic , showed me round multiple houses and even contacted me to let me know of ones she had found that she thought were suitable for my family- went went with one of Jen picks and haven’t regretted , thank you x

December 18, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We are so happy to hear about your positive experience finding your new home! We appreciate you sharing your kind words.

Rated 1 out of 5 stars

SCAMMERS

Me and my son went to rent a property and they took £80.00 each and we didn’t end up getting property or our money back and we also noticed that there was properties for rent they said was gone and was still there 6 months later constantly taking money off people- they are scammers

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

We recently purchased a bungalow…

We recently purchased a bungalow through Mortimers and were really pleased with all the help from the staff especially Grace Bleasdale who kept us informed about the process and was very supportive during the purchase. When the day came to collect the keys Grace was there to present them to me with lots of smiles and best wishes.
Thank you everyone at Mortimers.

April 9, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're so pleased that you had a positive experience with our team during your bungalow purchase. We appreciate your kind words and are happy we could support you throughout the process. Thank you for your feedback!

Rated 5 out of 5 stars

House purchase

Very professional. Emily kept me up to date with the progress of the sale. On exchange of the keys, Emily and the team went the extra mile to ensure everything went smoothly. Thanks Kristina

April 17, 2026
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that everything went smoothly during the sale. We appreciate your positive feedback and are so glad we could exceed your expectations by going the extra mile.

Rated 5 out of 5 stars

We sold our property through Mortimers…

We sold our property through Mortimers (Accrington). All of the Accrington team were helpful, friendly and professional from start to finish. Our Sale was coordinated by Grace Bleasdale, and i can not be more grateful, Grace was professional, supportive and calmed me when i was having 'stressful moments' throughout the process. Thank you to all of the team for helping me through a very stressful chapter.

March 12, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the team was helpful during your property sale. We appreciate your kind words and are so glad that the coordination provided was supportive during stressful times. Thank you for your positive feedback!

Rated 5 out of 5 stars

We bought our first home with Mortimers…

We bought our first home with Mortimers with Grace Bleasdale as estate agent. The whole process was outstanding right from the start. Keeping us up to date with everything from both sides. Thank you Grace and Mortimers for everything.

February 13, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that your first home-buying experience with us was outstanding. We appreciate your positive feedback and are so glad we kept you informed throughout the process. Thanks for everything!

Rated 5 out of 5 stars

Oswaltwistle house sale

We sold our house not without problems that an incompetent buyers surveyor caused that nearly derailed our sale.
However we definitely wouldn't have sold it without the skills of Grace Bleasdale who over came this problem and managed the sale at the Accrington branch

February 13, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the team at the Accrington branch, especially Grace, helped you overcome challenges and successfully sell your house. We appreciate your positive feedback.

Rated 5 out of 5 stars

Great experience with Mortimers

Just had the pleasure of dealing with mortimers in Accrington and what a pleasant experience I would like to thank Emily Barrow for doing such a fab job of always keeping an eye on everything and making everything go smoothly and also a big thanks to Cara for always greeting me with a smile what a great team many thanks Paul

March 26, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Hi Paul,

We're happy to hear that you had such a pleasant experience! We appreciate your kind words regarding the team's dedication to ensuring everything went smoothly and providing friendly service. Thank you for your positive feedback! We'd love to have a look once you've finished the renovation.

Rated 5 out of 5 stars

The property journey from start to completion

The journey from putting your property up for sale to finalising with the buyer is a long and at times stressful period but made easier by the professional team at your local Mortimers. Up to now I would definitely rate them 5 star especially with the expertise of someone like Cara Cavannagh who with her input has made the process so much easier.

March 31, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the team made the selling process easier for you. We appreciate your positive feedback about Cara and are so glad to know that their expertise was helpful during this time.

Rated 5 out of 5 stars

house move

We moved into our new home yesterday and are so happy with the way things have been dealt with at Mortimers. Emily Barrow was great and kept us informed each step of the way!

March 26, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that your move went smoothly and that you are pleased with our service. We appreciate you mentioning our team member and your kind feedback!

Rated 5 out of 5 stars

5 stars

Grace was excellent dealing with my house purchase, always available and very informative. Great experience dealing with Mortimers estate agents throughout.

March 26, 2026
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that your house purchase experience was excellent. We appreciate your positive feedback regarding our informative and available service.

Rated 5 out of 5 stars

Thankyou so much Emily Barrow !

Thankyou so much Emily Barrow !!
What a little superstar you are !!
Your help in everything you did in helping to sell our house was greatly appreciated!! I would definitely recommend Mortimers . Thanks again 😊

March 26, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're so happy to hear that the assistance provided during your house sale was greatly appreciated. We value your recommendation and thank you for your positive feedback!

Rated 5 out of 5 stars

Fantastic service from the team at Mortimers!

Fantastic service from the team at Mortimers, especially Emmy Spiers, who has worked so hard during a prolonged sale, with numerous delays and issues,over many months. I thought the sale would fall through at a few points, but Emmy helped make sure the it progressed through the difficult stages, keeping the seller fully informed of any issues, and therefore with her help I now have the keys to a great purchase! A really huge thank you to Emmy for her professionalism and assistance in this, great service from Mortimers as always!!

March 9, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear about your positive experience. We appreciate your acknowledgment of the hard work during the prolonged sale, especially with the delays. We're so glad we could help you progress through the difficult stages and that you now have the keys to your purchase! Thank you for your feedback.

Rated 5 out of 5 stars

Great customer service

Great, prompt and friendly communication

March 12, 2026
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that you had a positive experience with our prompt and friendly communication. Thank you for your feedback!

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