Mortimers Estate Agents - Accrington Reviews 

220
TrustScore 5 out of 5

4.8

22 Blackburn Road, BB5 1HD Accrington, Lancashire, GB


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Rated 5 out of 5 stars

I had the pleasure of dealing with Emily. One of the most polite and professional estate agent staff I'd been with infact, Emily's customer service, prompt response and keeping me up to date even... See more

Company replied

Rated 5 out of 5 stars

Grace and the rawtenstall team were amazing and made the whole buying process very smooth and very quick too. Buying alone I need as much guidance as possible and that’s what I got. Grace was never to... See more

Company replied

Rated 5 out of 5 stars

Grace and the team and rawtenstall made my purchase journey very smooth and quick. Grace was always available to talk and help when needed and as even been helping me with little bits here and there a... See more

Company replied

Rated 5 out of 5 stars

I'd highly recommend Mortimers Accrington and Alex in particular. In what ended up being a tricky chain for our house sale, Alex went above and beyond to make sure all elements in the chain were up... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Mortimers Estate Agents - Accrington

Written by the company

Family Run Community Driven

At Mortimers, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 22 Blackburn Road, BB5 1HD, Accrington, Lancashire, United Kingdom

  • 01254 234266

4.8

Excellent

TrustScore 5 out of 5

220 reviews

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4.8

All reviews

(220)

165 reviews in the last 12 months

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Rated 5 out of 5 stars

Oswaltwistle house sale

We sold our house not without problems that an incompetent buyers surveyor caused that nearly derailed our sale.
However we definitely wouldn't have sold it without the skills of Grace Bleasdale who over came this problem and managed the sale at the Accrington branch

February 13, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the team at the Accrington branch, especially Grace, helped you overcome challenges and successfully sell your house. We appreciate your positive feedback.

Rated 5 out of 5 stars

Great experience with Mortimers

Just had the pleasure of dealing with mortimers in Accrington and what a pleasant experience I would like to thank Emily Barrow for doing such a fab job of always keeping an eye on everything and making everything go smoothly and also a big thanks to Cara for always greeting me with a smile what a great team many thanks Paul

March 26, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Hi Paul,

We're happy to hear that you had such a pleasant experience! We appreciate your kind words regarding the team's dedication to ensuring everything went smoothly and providing friendly service. Thank you for your positive feedback! We'd love to have a look once you've finished the renovation.

Rated 5 out of 5 stars

The property journey from start to completion

The journey from putting your property up for sale to finalising with the buyer is a long and at times stressful period but made easier by the professional team at your local Mortimers. Up to now I would definitely rate them 5 star especially with the expertise of someone like Cara Cavannagh who with her input has made the process so much easier.

March 31, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the team made the selling process easier for you. We appreciate your positive feedback about Cara and are so glad to know that their expertise was helpful during this time.

Rated 5 out of 5 stars

house move

We moved into our new home yesterday and are so happy with the way things have been dealt with at Mortimers. Emily Barrow was great and kept us informed each step of the way!

March 26, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that your move went smoothly and that you are pleased with our service. We appreciate you mentioning our team member and your kind feedback!

Rated 5 out of 5 stars

5 stars

Grace was excellent dealing with my house purchase, always available and very informative. Great experience dealing with Mortimers estate agents throughout.

March 26, 2026
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that your house purchase experience was excellent. We appreciate your positive feedback regarding our informative and available service.

Rated 5 out of 5 stars

Thankyou so much Emily Barrow !

Thankyou so much Emily Barrow !!
What a little superstar you are !!
Your help in everything you did in helping to sell our house was greatly appreciated!! I would definitely recommend Mortimers . Thanks again 😊

March 26, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're so happy to hear that the assistance provided during your house sale was greatly appreciated. We value your recommendation and thank you for your positive feedback!

Rated 5 out of 5 stars

Fantastic service from the team at Mortimers!

Fantastic service from the team at Mortimers, especially Emmy Spiers, who has worked so hard during a prolonged sale, with numerous delays and issues,over many months. I thought the sale would fall through at a few points, but Emmy helped make sure the it progressed through the difficult stages, keeping the seller fully informed of any issues, and therefore with her help I now have the keys to a great purchase! A really huge thank you to Emmy for her professionalism and assistance in this, great service from Mortimers as always!!

March 9, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear about your positive experience. We appreciate your acknowledgment of the hard work during the prolonged sale, especially with the delays. We're so glad we could help you progress through the difficult stages and that you now have the keys to your purchase! Thank you for your feedback.

Rated 5 out of 5 stars

Great customer service

Great, prompt and friendly communication

March 12, 2026
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that you had a positive experience with our prompt and friendly communication. Thank you for your feedback!

Rated 5 out of 5 stars

Mortimers were excellent to deal with…

Mortimers were excellent to deal with easy, quick reliable, Grace was a dream to work with while completing the sale, always had answers there and then no delay did everything to make the purchase as quick as possible, with it being a stressful process moving house Grace took all the stress away thankyou so much for everything

February 25, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that your experience was easy and quick. We appreciate your kind words and are so glad the sale went smoothly. It's great to know we took the stress away during your move. Thank you for your feedback.

Rated 4 out of 5 stars

Good communications throughout the…

Good communications throughout the process.
Pleasant personnel at the office. Cara Cavanagh
who dealt with me primarily was well versed in all
aspects of the sale and made for a quick outcome.

March 4, 2026
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Reply from Mortimers Estate Agents - Accrington

We appreciate your positive feedback and are happy to hear that you had good communications and a quick outcome. We're glad our personnel were pleasant and helpful!

Rated 5 out of 5 stars

Mortimers have been helpful once again…

Mortimers have been helpful once again in assisting me with purchasing a property. I dealt with Cara this time and she was great and very sufficient. Highly recommend.

March 4, 2026
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that we were helpful with your property purchase. We appreciate your kind words regarding the service you received; thank you for the recommendation!

Rated 5 out of 5 stars

Grace Bleasdale at the Accrington made…

Grace Bleasdale at the Accrington made the whole process as stress free as possible and very professional.

February 13, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the process was stress-free and professional. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Handled the sale of our property with…

Handled the sale of our property with excellent efficiency and professionalism.
A particular mention for Grace, our sales progressor, who kept in regular contact with updates on progress proving to be an invaluable liaison between all relevant parties within the chain, ensuring a positive outcome,

Thank you.

December 12, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the sale of your property was handled with excellent efficiency and professionalism. We appreciate your highlighting the invaluable support provided and thank you for your positive feedback.

Rated 5 out of 5 stars

Second property sale completed with Mortimers!

We've just completed on our 2nd property sale with Mortimers. I honestly can't thank them all enough, Grace, Emily, Cara, Alex, Freddie and Matt (sorry if I've missed anyone). They all played a huge part in getting the property over the line. We are already planning to use their services again before the end of the year.

February 6, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're so happy to hear about your positive experiences with our team during your property sale. Thank you for recognizing everyone's contributions; we appreciate your continued trust in our services and look forward to working with you again.

Rated 5 out of 5 stars

Grace Bleasdale - Outstanding

Just completed the purchase through Mortimers. Grace has been amazing and very helpful through the process. She has always kept me updated and informed all the way. I felt the entire process was smooth and easier. I’d highly recommend Mortimer.

January 30, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that your recent purchase went smoothly. We appreciate your positive feedback regarding the assistance you received during the process, and we thank you for recommending us.

Rated 4 out of 5 stars

Satisfied Buyer

Never stress free buying a property but Emily at Mortimers Accrington and the team kept us fully informed throughout the whole procedure of buying a property.

January 16, 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We appreciate your feedback and are glad the team kept you informed. Buying property can be challenging, and we aim to support everyone through it.

Rated 5 out of 5 stars

Marvellous Mortimers

Would definitely use Mortimers again. From initial instruction, property was on the market within two days. Emily was our contact, she was very professional and polite. Always rang me back or emailed straight away, was very reassuring during the whole process. Thank-you

January 16, 2026
Unprompted review
Mortimers Estate Agents - Accrington logo

Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the process of selling your property was smooth and efficient. It's great to know our team's professionalism and communication were reassuring. Thank you for your positive feedback!

Rated 5 out of 5 stars

A friendly and efficient service

Our purchase was being handled by Mortimer’s and we had Alex coordinating our sale. From the beginning, we couldn’t have asked for more. We were able to view the property as soon as it went on the market in order to accommodate our availability. Any questions we had were dealt with very quickly and efficiently. Queries between the chain/solicitors etc were chased up immediately to ensure things moved swiftly. I would have no hesitation with using Mortimers in the future and would highly recommend them.

December 18, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Thank you for sharing your positive feedback, we really appreciate it!⭐

Rated 5 out of 5 stars

You get what you pay for!

I'd highly recommend Mortimers Accrington and Alex in particular. In what ended up being a tricky chain for our house sale, Alex went above and beyond to make sure all elements in the chain were updated and chased where applicable.
They're are cheaper alternatives out there, however as we saw, you get what you pay for in this instance as the cheaper agents were nowhere to be seen when the going got tough.
Thanks again Alex

December 18, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We appreciate you recommending our services for property transactions in Accrington. Thank you for your feedback! Wishing you all the best in your new home 😊

Rated 5 out of 5 stars

First time buyers.

Recently bought a home through Mortimers, from start to finish it took three months, from getting a mortgage with their Mortgage advisor, to getting the keys.
Grace has been amazing throughout this entire process, easily reachable via phone, and made the entire process so much easier for us.
living in an era of Emails, it was nice to have someone on the other end of the phone to keep us in the loop. so thankyou from both of us for that. :)

December 19, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the home-buying process was smooth and efficient. It's great to know that having someone easily reachable by phone was helpful, and we appreciate your kind words. Thank you for your positive feedback!

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