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Mosaic Journal Reviews 70

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TrustScore 5 out of 5

4.8

Photo Printing Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, including the albums and printed photos, often describing them as beautiful, sturdy, and high-quality keepsakes. Many appreciate the innovative concept of the journal for easily preserving memories and documenting special moments. The customer service is frequently highlighted as outstanding, with reviewers noting the staff's helpfulness, prompt responses, and friendly approach in resolving issues and answering questions. Some people also felt that the product is a brilliant idea and an easy way to store magic moments. However, a few other people also felt that they had issues with certain account functionalities or getting a reply from the customer service team.

What people talk about most

Product

Clients share positive opinions on the product, with many reviewers praising the high quality of the journals... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the helpfulness and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

User experience

People report positive experiences with user experience. Customers find the app brilliant and easy to use for... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Based on these reviews

Rated 5 out of 5 stars

Fantastic customer service, Murad went above and beyond to help sort an issue which wasn’t their fault regarding delivery. Very impressed with the prompt response to emails and just how much effort... See more

Rated 5 out of 5 stars

Honestly what an amazing concept - Its actually been difficult to find a great quality, sturdy album where you can slot in photos (vs a printed album like a magazine) - and Mosaic is just that with th... See more

Rated 5 out of 5 stars

What a great idea! The app is brilliant and allows you to upload photos to it really easily. I spoke with Sharon in customer services - via email and the app - and she was really helpful in helpi... See more

Rated 5 out of 5 stars

mosaic is my favourite purchase of the year. physical media is really important to me and having a snippet for everyday is so special. the quality is incredible and everything runs smoothly and on tim... See more

Company details

  1. Photo Printing Service

Written by the company

Your life story in pictures. Mosaic is the ‘picture a day' photo journal that encourages you to reflect on what really matters to you & sends you real life photo prints to your home every month. Record your daily highlight on the Mosaic App & receive photos and an album to enjoy forever.

Contact info

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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Rated 5 out of 5 stars

Great app

Great app - user friendly and an amazing way to relive memories.

July 29, 2022
Unprompted review
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