Ive used Motomine a couple times and found the service to be very well streamlined. After purchase and advising on delivery, things are handled very quickly and its usually the next day i get a call a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic company. Very professional. When I won the bid for bike got an email within the hour explaining what happones next and what information they needed. Delivery was excellent guy called when he... See more
Company replied
Ana and Ryan really great, friendly and professional, thank you. Very organised. I think you could buy a better camera for your auctions though so they're a bit more detailed
Company replied
Great experience, staff very helpful. Bike delivered on time and a few follow up questions I had were quickly answered. The bike (a Honda VFR800 bought well below market value) although declared a rig... See more
Company replied
Company details
Written by the company
Moto Mine Projects is the leading UK seller of Category N Motorcycles. We upload new stock daily to our eBay store with bidding starting at £50! Visit us at www.ebay.co.uk/str/surreymotorcyclesalvage
Contact info
Moto Mine - Strand House, Galway Road, GU46 6GE, Yateley, United Kingdom
- 03308805429
- info@motomine.co.uk
- motomine.co.uk
4.5
Excellent
59 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Excellent people to deal with
Excellent people to deal with and very helpful , receptionist lady ana was lovely , and a guy helped me load a bike in the back of my van ! I’ll definitely be back for more
Thank you again guys
April 2, 2026
Unprompted review
2 done and more to go!
I have bought a couple of CAT(N) bikes from MotoMine now. Both times the machines were absolutely 'as described', and both times the transaction and communications have been excellent.
Both motorcycles are now fixed, fettled, and back on the road, so I shall now be looking for another. MotoMine, specifically Ellie and Ryan will be my first call.
March 8, 2026
Unprompted review
Got my first bike by bidding at Moto…
Got my first bike by bidding at Moto Mine.. Got a good deal at the motorcycle I wanted.. All the process was straightforward. The team at reception was quite friendly. I'll recommend Moto Mine to my friends. Such an easy way to get a good bike..
March 21, 2026
Unprompted review
Reply from Moto Mine Projects
Thank you for your positive feedback. We’re delighted to know we met your expectations and appreciate you taking the time to share your experience.
I bid on a CBR500R and won
I bid on a CBR500R and won. I had to arrange a courier to collect the bike and bring it to Ireland. The staff accommodated this and allowed the bike to be stored longer than their policy states. Bike arrived exactly as described. Highly recommend.
November 26, 2025
Unprompted review
Reply from Moto Mine Projects
Thank you for your 5-star review! We’re so pleased to hear our team provided excellent service. We’ll be sure to share your feedback with them.
Triumph trophy 1215se
Very friendly welcome as i walked into the reception area and dealt with my order professionally,
The guys who brought the motorcycle to my van couldn’t be more helpful and friendly and genuinely wanted to help me as much as possible.
March 10, 2026
Unprompted review
Reply from Moto Mine Projects
Thank you for your fantastic review! It means a lot to our team to know you had such a positive experience. We hope to see you again soon.
A good experience
Bid on a motorcycle and won. Got it collected and it arrived exactly as described. They were accommodating and allowed me to collect the bike a few days later than their policy. This was due to being in a different country. Highly recommend.
January 15, 2026
Unprompted review
Reply from Moto Mine Projects
Thank you for your excellent review.
We’re really pleased to hear the bike arrived exactly as described and that everything went smoothly with the collection. We always try to be as accommodating as possible where we can, so we’re glad we could help given your circumstances.
We truly appreciate the recommendation and hope to assist you again in the future.
Fantastic service, polite and helpful staff.
My son and I have both bought bikes in the past couple of weeks. The service from all at Moto Mine has been fantastic and we are delighted with our purchases. The pictures are good enough to gauge any damage but you must look hard yourselves to determine if the bikes right for you. I will buy again.
January 9, 2026
Unprompted review
Reply from Moto Mine Projects
Thank you for taking the time to share your positive experience, Nicola. We're dedicated to providing the best service, Your praise inspires us to continue delivering excellence. See you on your next visit!
Ana is the best
Ana is the best. Always helpful and nothing is an issue. Very smooth and professional customer service. I will be back.
December 25, 2025
Unprompted review
Ana is the best !!
Ana is the best. Always helpful and nothing is an issue. Very smooth and professional customer service. I will be back.
December 15, 2025
Unprompted review
Won on bike on ebay..
Won on bike on ebay... bike looked like it had very little damage... went to pick it up. Bike was better condition than expected, staff were very helpful especially Ryan who helped me get my bike loaded up in van, thanks.
December 9, 2025
Unprompted review
Reply from Moto Mine Projects
Thank you for the great review! We’re really glad to hear the bike was in even better condition than expected. Our team always aims to be as helpful as possible, and we’ll be sure to pass your kind words along to Ryan. Enjoy the bike, and thanks again for choosing us!
Be careful with this crowd!
Bike sold as a running vehicle, when it was delivered, the battery casing was broken and only 3 cells had acid. Also bikes ignition control unit was burnt out and various wires melted! No way did this bike run!!
Upon trying to get a V5, my application was returned saying there is no record of it ever being subject to an insurance claim. The whole thing reeks of something dodgy! Would never take a chance on this lot again.
November 13, 2025
Unprompted review
Reply from Moto Mine Projects
Please could you provide us with additional information in order for us to help resolve any issues you may have, the request will come from Trustpilot
Bike won was better than expected
Bike won was better than expected, two weeks after
Motomine contacted me to say they had some spare keys, when they turned up an instruction manual and service book was included. Nice touch it would have been so easy for someone to bin them. Well done
October 20, 2025
Unprompted review
Reply from Moto Mine Projects
Thank you so much for your wonderful feedback! We’re really pleased to hear the bike exceeded your expectations.
We were glad to get the spare keys, manual, and service book out to you — it’s important to us that customers receive everything that belongs with their bike. Thanks again for taking the time to share your experience.
Blocked my eBay account simply for bidding on an item
Blocked my eBay account simply for bidding on an item, I think they must bid on their own items to increase the value and don't want genuine bidders, very shady
November 17, 2025
Unprompted review
Reply from Moto Mine Projects
Edit;
We have looked into this for you and looks like you last brought from us over 5 years ago. Please contact us directly.
Good place to buy a motorbike
Good place to buy a motorbike. Ana at the reception is very friendly. The guys also provided a ramp and helped to load the motorbike. Highly recommend this place.
October 16, 2025
Unprompted review
Reply from Moto Mine Projects
Thank you for your 5 star review, we are please you are happy with our services and look forward to welcoming you back again soon.
Good customer service
This is the second time I purchase from them and once again I’m very satisfied, I had a little issue with my purchase due to an error, but they help me sort out.
Staff praise Ellie A+++
September 1, 2025
Unprompted review
Reply from Moto Mine Projects
Good Afternoon Thiago Thankyou for this great review about Ellie's help with your purchase, we hope to see you again in the future.
Fantastic company
Fantastic company. Very professional. When I won the bid for bike got an email within the hour explaining what happones next and what information they needed. Delivery was excellent guy called when he was 30mins away and was right on time. Unloaded bike and it was as advertised. Even got a follow up call from Ellie Billingham to see if anything i wonted to ask or anything I wonted to know. All in all 5+ rating.
August 28, 2025
Unprompted review
Reply from Moto Mine Projects
Good Afternoon Gary, Thank you for your review we are happy that your transaction went smoothly and hope that we will see you again in the future
Been coming for years
Been coming for years, always a great experience, Anna behind the desk is brilliant very helpful and always polite!
September 26, 2025
Unprompted review
Reply from Moto Mine Projects
Hi Dave thank you for your review, Ana is always happy to help you, we look forward to seeing you soon.
Anna is always very helpful
Anna is always very helpful , very fast at processing everything. Motomine wouldn’t be the same without her
September 26, 2025
Unprompted review
Reply from Moto Mine Projects
Thank you for your review, We look forward to seeing you again soon
Great experience from everyone at moto…
Great experience from everyone at moto mine as always. Ana on reception is always very helpful
September 26, 2025
Unprompted review
Reply from Moto Mine Projects
Thank you for the 5 star review
Whole process very easy.
Whole process very easy.
Anna was very helpful and polite, a pleasure to deal with, will use again.
September 26, 2025
Unprompted review
Reply from Moto Mine Projects
Thank you for your review we look forward to seeing you again soon.
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