During the sales process I had a good experience. The only reason I haven’t given this a 5 star review is towards the end of the original transaction, I was told the car had just been reserved online... See more
Company replied
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See what reviewers are saying
Zain at motorpoint birmingham made the collection of my car so easy. He dealt with the exchange in a friendly but professional manner, a real credit to the company
Company replied
We attended motorpoint in Birmingham and was greeted by Sion. He asked which vehicle we were interested in, gave us the keys and let us look around the vehicle at our leisure which was much appreciat... See more
Company replied
I have purchased vehicles from motorpoint on several occasions and have always been very happy with my purchases. This time was no different and I was treated very well by the sales person who helped... See more
Company replied
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
2 Lichfield Road, B6 5SU, Birmingham, West Midlands, United Kingdom
- 0121 7561839
Over 1000 new cars every week
4.6
Excellent
503 reviews
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Good service
Good service, staff helpful and polite. The car we purchased in 1915 was also from Motorpoint.
May 25, 2026
Reply from Motorpoint - Birmingham
We appreciate your kind words and are delighted to hear about your positive experience. We value your continued trust.
Thank you
Motorpoint
Customer service was top notch.
Customer service was top notch. Sion is a very good man, he made all the process very easy and simple, Sion went extra mile to make sure I was happy eventually as I was very stressed. Am so glad I came to Motorpoint after checking at other outlets. Thank you to all the staff members, very amazing people 😀
May 23, 2026
Reply from Motorpoint - Birmingham
We're so glad to hear about your positive experience and that we could make the process easy for you. It's wonderful that our team provided such excellent service. Thank you for choosing us!
Thank you
Motorpoint
Reply from Motorpoint - Birmingham
We appreciate your positive feedback and are glad you found our service valuable and our team great. Thank you!
Thank you
Motorpoint
No pressure …
Knowledgeable and polite staff at both Castleford and at Oldbury, no pressure to buy or even make a decision.
The vehicle we bought was extremely well presented and we were allowed to test drive it unaccompanied.
May 14, 2026
Reply from Motorpoint - Birmingham
We're delighted to hear our staff were knowledgeable and polite, and that you appreciated the no-pressure experience. It's great to know you enjoyed your test drive!
Thank you
Motorpoint
Very helpful
May 12, 2026
Reply from Motorpoint - Birmingham
thank you for your 5-star review
Motorpoint
Excellent professional friendly service…
Excellent professional friendly service from their employees who know what they are talking about.
May 14, 2026
Reply from Motorpoint - Birmingham
We appreciate you sharing your positive experience! We are happy to hear our team provided excellent, professional, and friendly service.
Thank you
Motorpoint
Sales person Dawid made our experience…
Sales person Dawid made our experience so relaxing and enjoyable
April 27, 2026
Reply from Motorpoint - Birmingham
We appreciate your kind words. We are glad you had a relaxing and enjoyable experience.
Thank you
Motorpoint
Reply from Motorpoint - Birmingham
We are so glad you had a great experience with our team and pricing.
Thank you
Motorpoint
Good purchasing car,not happy about…
Good purchasing car,not happy about looking was basically told here are the keys let me know when you are done. Showing someone how things work without being condescending
May 8, 2026
Reply from Motorpoint - Birmingham
We appreciate your feedback on your car purchase. We regret that the showing experience wasn't ideal and will use your comments to improve our approach.
Thank you
Motorpoint
Excellent service
Excellent service, great selection of cars, friendly knowledgeable staff, very happy overall.
May 12, 2026
Reply from Motorpoint - Birmingham
We appreciate your 5-star review! We're glad you enjoyed our service, selection, and friendly staff.
Thank you
Motorpoint
Great service
We recently purchased my new car and had an excellent experience from start to finish. The sales team was professional, friendly, knowledgeable, and never made me feel pressured during the process. They took the time to explain all the features, options of purchase and answered every question clearly. Benjamin Hudson initially and collection day Dawid Kucharski.
The entire purchase process was smooth, transparent, and well-organized. Delivery of the vehicle was on time, and the car was presented well. I especially appreciated the regular updates and friendly customer service throughout.
I’m very happy with my new car and would definitely recommend this dealership to anyone looking for a hassle-free and trustworthy car buying experience.
May 5, 2026
Reply from Motorpoint - Birmingham
We're happy you had an excellent experience purchasing your new car. We appreciate your comments regarding the sales team's professionalism, knowledge, and friendly service. We're glad the purchase process was smooth and transparent. Thank you for recommending us!
Thank you
Motorpoint
Great customer service …
Sion the salesman was excellent by giving us time to make our choice of vehicle without being pushy.
Excellent choice of vehicles, relaxed attentive atmosphere in the showroom.
Great customer service by all the staff.
May 1, 2026
Reply from Motorpoint - Birmingham
We appreciate you sharing your feedback. We're happy to hear that you felt comfortable making your vehicle choice and that you enjoyed the excellent customer service and relaxed atmosphere.
Thank you
Motorpoint
My wife and I were greeted at the door…
My wife and I were greeted at the door and instructed how to use the QR code to access all the information on cars we liked which, and that is a great way to covey information.
May 6, 2026
Reply from Motorpoint - Birmingham
We're glad you found the QR code helpful for accessing vehicle information. It's great to hear that you and your wife were greeted well upon arrival. Thank you for your feedback!
Thank you
Motorpoint
The service from the main entrance is…
The service from the main entrance is top notch and friendly staff.Very welcoming.On Sunday I was assisted by a young lady😍Sorry I forgot the name but if i remember correctly she is Lucy.You took me for a test drive and your such an amazing soul.Keep the good work and keep smiling.You doing an amazing job with customer services
May 3, 2026
Unprompted review
Reply from Motorpoint - Birmingham
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our staff welcoming and helpful during your test drive. We will pass along your kind words!
Thank you
Motorpoint
The young lady I dealt with…
The young lady I dealt with professionally throughout and through she was not pushy and was really helpful thank you
April 26, 2026
Reply from Motorpoint - Birmingham
We appreciate you sharing your positive experience! We are so glad to hear that you found our team member helpful and professional. Thanks for your feedback.
Thank you
Motorpoint
Relaxed attitude by all the staff
Relaxed attitude by all the staff, zero pressure when browsing showroom, helpful when engaged and generally a very pleasant experience
April 25, 2026
Reply from Motorpoint - Birmingham
We appreciate your positive feedback and we're so glad to hear you enjoyed the relaxed atmosphere and helpfulness of our team during your visit.
Thank you
Motorpoint
Keanen was really helpful and made it…
Keanen was really helpful and made it really easy to purchase.
April 29, 2026
Reply from Motorpoint - Birmingham
We appreciate you taking the time to leave us a review. We're so glad to hear you found your purchase easy and helpful.
Thank you
Motorpoint
The sales guy was great
The sales guy was great. Knew about the vehicle, understood the process and was helpful. Car was in great condition. Price was very good.
April 28, 2026
Reply from Motorpoint - Birmingham
We appreciate you taking the time to leave us feedback. We're happy to hear that our sales team was helpful, and that you were pleased with the vehicle's condition and price.
Thank you
Motorpoint
A very good experience
A very good experience. Sion was very informative and helpful. Nothing was too much trouble for him.
All staff very welcoming and would recommend to others to go there if they are interested in buying a car.
April 25, 2026
Reply from Motorpoint - Birmingham
We appreciate you taking the time to share your feedback. We're happy to hear that our staff were welcoming and helpful and that they provided you with a very good experience.
Thank you
Motorpoint
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