Fantastic experience with Zain and the team at Motorpoint! From start to finish, the service was excellent. Our sales advisor, Zain, was incredibly patient and calmly answered all of our queries... See more

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I recently bought an Audi A3 from Motorpoint and had a really good experience. The staff were friendly and helpful throughout. Sion was great and didn’t put any pressure on me to make a decision, wh... See more
Company replied
Several things: We were not made aware that the word "Advance" in Hyundai's description indicated a basic entry car. Had we known just how basic, we would have pulled out of he sale. We mentioned... See more
Company replied
I was greeted on arrival and seen by a member of staff very quickly. I felt supported to find a car of my choice and given guidance on all my options during my purchase. The service from start to fini... See more
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Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Contact info
2 Lichfield Road, B6 5SU, Birmingham, West Midlands, United Kingdom
- 0121 7561839

Over 1000 new cars every week
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friendly service
chelsea was very friendly and didnt pressure us and gave us time on our own to realy get a good look at the vehicle

Reply from Motorpoint - Birmingham
Wonderful service.
Special thanks to Megan and Sion for their first class customer service, showing patience and assisting me in my purchase without being pushy whatsoever.

Reply from Motorpoint - Birmingham
Extremely helpful and even put extra…
Extremely helpful and even put extra fuel in to ensure we got home. Would definitely recommend Motorpoint.

Reply from Motorpoint - Birmingham
So helpful
So helpful, straight dealing, lovely people and so quick and easy. It was a super experience.

Reply from Motorpoint - Birmingham
Good service
Good service, staff helpful and polite. The car we purchased in 1915 was also from Motorpoint.

Reply from Motorpoint - Birmingham
Customer service was top notch.
Customer service was top notch. Sion is a very good man, he made all the process very easy and simple, Sion went extra mile to make sure I was happy eventually as I was very stressed. Am so glad I came to Motorpoint after checking at other outlets. Thank you to all the staff members, very amazing people 😀

Reply from Motorpoint - Birmingham

Reply from Motorpoint - Birmingham
No pressure …
Knowledgeable and polite staff at both Castleford and at Oldbury, no pressure to buy or even make a decision.
The vehicle we bought was extremely well presented and we were allowed to test drive it unaccompanied.

Reply from Motorpoint - Birmingham
Excellent professional friendly service…
Excellent professional friendly service from their employees who know what they are talking about.

Reply from Motorpoint - Birmingham
Sales person Dawid made our experience…
Sales person Dawid made our experience so relaxing and enjoyable

Reply from Motorpoint - Birmingham

Reply from Motorpoint - Birmingham
Good purchasing car,not happy about…
Good purchasing car,not happy about looking was basically told here are the keys let me know when you are done. Showing someone how things work without being condescending

Reply from Motorpoint - Birmingham
Excellent service
Excellent service, great selection of cars, friendly knowledgeable staff, very happy overall.

Reply from Motorpoint - Birmingham
Great service
We recently purchased my new car and had an excellent experience from start to finish. The sales team was professional, friendly, knowledgeable, and never made me feel pressured during the process. They took the time to explain all the features, options of purchase and answered every question clearly. Benjamin Hudson initially and collection day Dawid Kucharski.
The entire purchase process was smooth, transparent, and well-organized. Delivery of the vehicle was on time, and the car was presented well. I especially appreciated the regular updates and friendly customer service throughout.
I’m very happy with my new car and would definitely recommend this dealership to anyone looking for a hassle-free and trustworthy car buying experience.

Reply from Motorpoint - Birmingham
Great customer service …
Sion the salesman was excellent by giving us time to make our choice of vehicle without being pushy.
Excellent choice of vehicles, relaxed attentive atmosphere in the showroom.
Great customer service by all the staff.

Reply from Motorpoint - Birmingham
My wife and I were greeted at the door…
My wife and I were greeted at the door and instructed how to use the QR code to access all the information on cars we liked which, and that is a great way to covey information.

Reply from Motorpoint - Birmingham
The service from the main entrance is…
The service from the main entrance is top notch and friendly staff.Very welcoming.On Sunday I was assisted by a young lady😍Sorry I forgot the name but if i remember correctly she is Lucy.You took me for a test drive and your such an amazing soul.Keep the good work and keep smiling.You doing an amazing job with customer services

Reply from Motorpoint - Birmingham
The young lady I dealt with…
The young lady I dealt with professionally throughout and through she was not pushy and was really helpful thank you

Reply from Motorpoint - Birmingham
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