During the sales process I had a good experience. The only reason I haven’t given this a 5 star review is towards the end of the original transaction, I was told the car had just been reserved online... See more
Company replied
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See what reviewers are saying
We attended motorpoint in Birmingham and was greeted by Sion. He asked which vehicle we were interested in, gave us the keys and let us look around the vehicle at our leisure which was much appreciat... See more
Company replied
From the time I got there I was greeted and taken care of. Each step of the process was swift and easy. Chelsea was amazing. She was extremely helpful and friendly. Would definitely recommend others t... See more
I have purchased vehicles from motorpoint on several occasions and have always been very happy with my purchases. This time was no different and I was treated very well by the sales person who helped... See more
Company replied
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
2 Lichfield Road, B6 5SU, Birmingham, West Midlands, United Kingdom
- 0121 7561839
Over 1000 new cars every week
4.6
Excellent
506 reviews
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We had a couple of minor issues with…
We had a couple of minor issues with the car, but the staff sorted them out in a professional way,now all good 👍
March 18, 2026
Reply from Motorpoint - Birmingham
We appreciate your feedback and are pleased that our staff professionally resolved the car issues to your satisfaction. Thanks for sharing your experience!
Thank you
Motorpoint
Excellent service start to finish
March 20, 2026
Reply from Motorpoint - Birmingham
We're glad you enjoyed your experience with us! Thank you for sharing your positive feedback; we appreciate it.
Thank you
Motorpoint
Sion and keenan
Sion. Keenan and the manager whose name I didn't get were professional and very helpful.
March 19, 2026
Reply from Motorpoint - Birmingham
We're glad you had a positive experience. We appreciate you mentioning how helpful our team was during your visit. Thank you for your feedback.
Thank you
Motorpoint
Excellent service from start to finish…
Excellent service from start to finish reasonably priced car very good hand over in Birmingham the staff there made the buying experience easy and efficient top marks from me
March 19, 2026
Reply from Motorpoint - Birmingham
We appreciate you sharing your feedback! We're happy to hear that the team made your buying experience easy and efficient, and that you found our car reasonably priced. Thank you!
Thank you
Motorpoint
No pressure from sale assistant
No pressure from sale assistant, everyone was friendly. All were helpful and accommodating. Will be back when we need an upgrade.
March 13, 2026
Reply from Motorpoint - Birmingham
We're happy to hear that you found our team friendly and helpful, with no sales pressure. Thank you for the positive feedback; we look forward to seeing you again!
Thank you
Motorpoint
I am still waiting for proof of 3rd…
I am still waiting for proof of 3rd service by e mail I have requested this several times
March 17, 2026
Reply from Motorpoint - Birmingham
Hi James,
I have spoken to your sales advisor who has advised this has been sent this morning.
I hope this clears up your enquiry .
Motorpoint
Reply from Motorpoint - Birmingham
We're glad you found the process easy from beginning to end. Thank you for your positive feedback; we appreciate it.
Thank you
Motorpoint
Sales rep took care of everything and…
Sales rep took care of everything and was super. No hiccups and went smoothly. Thank you
March 8, 2026
Reply from Motorpoint - Birmingham
We're happy to hear that the sales representative provided excellent service! We appreciate your positive feedback and are glad everything went smoothly.
Thank you
Motorpoint
Listening staff,they explain well all…
Listening staff,they explain well all you need to know.
July 27, 2025
Reply from Motorpoint - Birmingham
We're glad to hear that our staff provided helpful explanations. Thank you for your positive feedback; we appreciate it!
Thank you
Motorpoint
experience at motorpoint
the staff could not have been more helpful
glad I went to motorpoint every thing easy
less stress just what you need when buying
a new car. thanks guys..........
March 9, 2026
Reply from Motorpoint - Birmingham
We're so happy to hear that our staff were helpful and that you found everything easy and less stressful. Thank you for choosing Motorpoint!
Thank you
Motorpoint
Excellent service from Ben and all…
Excellent service from Ben and all the staff .
Very pleased with my purchase .
March 2, 2026
Reply from Motorpoint - Birmingham
We appreciate you taking the time to leave us a review. We're so glad you were pleased with your purchase and our excellent service.
Thank you
Motorpoint
I mostly spoke over the phone with my…
I mostly spoke over the phone with my questions being answered. Selecting a car I had seen online and the advice from the advisor Michael was on point. When I went to the shop the advisor Jac was great, very patient and helpful. As a process the experience was positive and I would have given a 5 star but the interior of the car needed to be cleaned a little better as there was ash in the driver side air vent and tobacco in the centre console charging tray but that being said I would recommend Motorpoint to friends and family.
March 1, 2026
Reply from Motorpoint - Birmingham
We're glad the advice and service were helpful! We appreciate your recommendation. We're sorry the car's interior wasn't up to standard. We'll address the cleanliness issue to ensure a better experience for future customers. Thanks for the feedback.
Thank you
Motorpoint
Nice friendly staff,who were only too…
Nice friendly staff,who were only too pleased to help, but at the same time not too pushy, and extremely helpful. Also a great range of reasonably priced cars to choose from . Altogether a great shopping experience .
February 27, 2026
Reply from Motorpoint - Birmingham
We appreciate you sharing your feedback. We're happy to hear that you found our staff friendly and helpful, and that you were pleased with our range of cars. Thank you for your positive comments!
Thank you
Motorpoint
Pleasantly surprised
No high pressure sales tactics, sales person left me to browse the car on my own and if I needed any information he was on hand to help.
February 22, 2026
Reply from Motorpoint - Birmingham
We appreciate you sharing your feedback. We're glad to hear that you were able to browse comfortably and that our sales team was available when you needed assistance!
Thank you
Motorpoint
Saw this Car
Saw a car, spoke to knowledgeable people and drove away in 24 hours Happy 😃
Thanks Jac & Oliver 🤩
February 23, 2026
Reply from Motorpoint - Birmingham
We're happy you found knowledgeable people and drove away in 24 hours! We appreciate your acknowledgment and are grateful for your positive feedback.
Thank you
Motorpoint
Amazing experience
uncomplicated and friendly experience provided by Ben from start to finish. Ben was knowledgeable and assisted us in identifying what we needed.
seamless service from start to finish and will return to motorpoint for our future cars.
February 21, 2026
Reply from Motorpoint - Birmingham
We appreciate you taking the time to share your feedback! We're happy to hear that you had an uncomplicated and friendly experience and that our team member assisted you in identifying your needs. We look forward to seeing you again!
Thank you
Motorpoint
Reply from Motorpoint - Birmingham
We appreciate you sharing your positive experience! We're happy you were satisfied with our professional and friendly service and prices.
Thank you
Motorpoint
part exchange
I part exchanged my car for a new one and I all I can say is that the Service was brilliant from Motorpoint especially from Megan and Oliver who were very helpful and made our experience a pleasant one.
I would definitely recommend Motorpoint to anyone who wants a new car.
February 12, 2026
Reply from Motorpoint - Birmingham
We appreciate you taking the time to leave us a review. We're happy to hear that you had a positive experience with our service and that team members were so helpful. We will certainly pass along your kind words.
Thank you
Motorpoint
Chelsea and Megan amazing
Chelsea Farquharson was great in helping us find the right car. She helped with the crossover paperwork, sorting out the forms for dvla, insurance and went through everything we needed to know about the new car. We did have a problem with no reversing camera (which I’d specifically asked for) but Chelsea arranged for this to be put right even though she was starting her annual leave. Megan Rankin then took over and was equally helpful arranging someone to come to the house to fit the camera. This took just over a week but was handled professionally and effectively. This is our second car from motorpoint Birmingham and we would definitely use them again.
February 19, 2026
Reply from Motorpoint - Birmingham
We're happy to hear that you had a great experience. We appreciate your positive feedback regarding the assistance you received while finding the right car and sorting out the paperwork. We are glad we could resolve the issue with the reversing camera effectively. We value your continued patronage.
Thank you
Motorpoint
Hi Motor Point Team Thank you that he…
Hi Motor Point Team Thank you that he helped me a lot in getting the car. He explained everything to me with great patience.
Regarding Shahid
February 12, 2026
Reply from Motorpoint - Birmingham
We're happy to hear that you had a positive car-buying experience! We appreciate your kind words and are so glad our team could assist you with patience and clarity.
Thank you
Motorpoint
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