Motorpoint - Burnley Reviews 

Sold my car yesterday at the Burnley Branch - the experience was excellent, no stress. The final price they offered hardly changed from what I’d been offered online. Very impressed with the service and would highly recommend for a quick and straightforward way to sell.

Your staff member, Ashton Nuttal,was excellent at guiding me through the whole process. Without his help and guidance I may not have been able to make the purchase, as I am a 60year old with very little knowledge of online services. He is a credit to your company

Friendly efficient staff, coffees whenever you want one, relaxing atmosphere. Only drawbacks were, you couldn’t just go along to view available cars, you had to to see staff first, and no test drive offered

Welcoming, friendly, knowledgeable staff that let you decide for yourself instead of the hard push you can get elsewhere.

Lucas and Charles were excellent. Great service from all involved

Pretty easy from start to finish. from the greeting as you entered to picking up the keys.
Rob and noah were pleasant to deal with. They were able to answer all my questions.
having never driven an automatic before I was pleased to have a test drive. safe to say I won't go back to a manual.

Cam and his colleague who supported him were great. Welcoming, supportive and attentive

Was served by a lad called Lucas at the Burnley site and purchased a second hand model 3 Tesla. Got off to a bad start as I’d just finished a night shift so I was abit grumpy as there was a misunderstanding about my service history on my part exchange but fortunately I was able to renegotiate the part exchange rather than not get the car I wanted at all. The car is fantastic love it and Lucas was really helpful and friendly throughout as where the other staff as well as trainees the only downside was the DVLA website issue when trying to tax the vehicle however it turned out the website was down but got it sorted in the end. The only drawback was that on hand over Lucas didn’t really show me how anything operated in the vehicle so had to spend five minutes trying to figure out how to set off but fortunately I had a idea as I’d watched reviews on utube earlier that week.

Very friendly and helpful staff. Muhi was fantastic made the whole experience of buying a car stress free and easy would highly recommend, great cars on offer for great price, very happy with my new car.

easy, efficient way to upgrade it fv your happy with the prices

I love that we were left to look at the cars at our own leisure without any pressure but that there were staff on hand if we had any questions.
Matthew was very approachable, friendly and made our purchase straight forward and seamless.
We got a great deal for our part ex which brought our monthly payments down to a manageable level , including arrival warranty to protect our car throughout the lease.

Excellent customer service.
Nothing was too much trouble.
Also good choice of vehicles at good prices

Absolutely brilliant customer service 100%from beginning to end great company and great prices

Swift service. Asked relevant questions and answered our queries. Offered other products but accepted our response.

Great communication with Nass who was great in finding the right car for me

Really easy to deal with, had a slight issue with finance company but Courtney went out of her way to get it sorted, new car valeted to a high standard and easy changeover.

I was looking around different garages for a different car.
We only looked at motorpoint on the off chance going into Burnley .
The staff where outside I thought oh no heavy sales pitch but they were there just to guide us through. Told us to come back to them at any time if we find a car or any information needed.
On the last row I turned round to find the car I had in my mind at the right price low mileage serviced one owner.
It was a hot day we had the dog with us they had a water point which was needed for the dog and a coffee point for us bonus .
The guy who looked after us was really great a nice guy another bonus .

all staff were pleasant and very helpful