A very pleasant experience to get a ( nearly) new car. No hassle, allowed to look around the site without being followed by a salesman. Given keys to check out any cars we were interested in, then all... See more
Company replied
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See what reviewers are saying
No pressure at any time in the efficient and friendly process. I said I wanted a mid-size, high seated SUV, petrol, manual gearbox. I picked out 5 potentials which all fitted the bill. We were left al... See more
Company replied
Well satisfied with the car, not happy with a few things, firstly, no handbook, no service record, no test certificate, no towing hook or puncture repair kit. Front floor mats left dirty in the boot,... See more
Company replied
Absolutely brilliant car buying experience. They gave me a great deal and bent over backwards to accommodate me. Great car amazing staff helpful, friendly and very knowledgeable. Matthew went above an... See more
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Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Rosegrove Lane, BB12 6EH, Burnley, Lancashire, United Kingdom
- 01282 881355
Over 1000 new cars every week
4.6
Excellent
2K reviews
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I recently bought a 2021 BMW X1 from…
I recently bought a 2021 BMW X1 from Motorpoint Burnley (08/06/2024), part-exchanging my 2018 Kia Sportage. We agreed on a price, completed the deal, transferred tax and insurance, and I was handed the keys—everything seemed done.
At the last moment, the manager told me I couldn’t take the car unless I paid an extra £300 due to a small scratch under the door handle. This was never mentioned earlier in the process. Being an hour from home, I felt I had no real choice but to pay rather than face the hassle and cost of cancelling everything.
This is now my fourth purchase from Motorpoint, and unfortunately there has been an issue near completion every single time. This experience has put me off returning again.
Very disappointing way to treat a repeat customer.
July 26, 2025
Unprompted review
Reply from Motorpoint - Burnley
We appreciate your feedback and are sorry to hear about the unexpected issue with your recent purchase. We understand your frustration regarding the additional charge and the impact this had on your experience. We'll review what happened to prevent similar situations. We value your loyalty as a repeat customer.
Thank you
Motorpoint Burnley
Great service throughout
Great service throughout, every step of the way made very easy From choosing the vehicle to driving away was excellent. The exchange on the day of collection at the Burnley branch was very quick and easy dealt with by Courtney.
April 22, 2026
Reply from Motorpoint - Burnley
We're happy to hear that you found our service great and the process easy. We appreciate your positive feedback regarding the vehicle selection and collection experience. Thank you for your review!
Thank you
Motorpoint Burnley
Sean was so helpful and helped us…
Sean was so helpful and helped us through everything we would definitely use motorpoint again
April 24, 2026
Reply from Motorpoint - Burnley
We're happy to hear that you found the assistance helpful, and we appreciate your intention to use our services again. Thanks for your feedback.
Thank you
Motorpoint Burnley
Reply from Motorpoint - Burnley
We appreciate you taking the time to leave us this fantastic review! We are so happy to hear that you found our service fast and efficient.
Thank you
Motorpoint Burnley
I could not fault the service that…
I could not fault the service that Motor point provided.
April 26, 2026
Reply from Motorpoint - Burnley
We're happy to hear that you were pleased with the service that you received. Thank you for your positive feedback and your time.
Thank you
Motorpoint Burnley
Great people to deal with and would…
Great people to deal with and would definitely buy again there.
April 28, 2026
Reply from Motorpoint - Burnley
We are so glad you had a great experience with our team. We appreciate your feedback and look forward to your next purchase.
Thank you
Motorpoint Burnley
A fair price part exchange,a…
A fair price part exchange,a knowledgeable and friendly sales person. (Joe) and well presented vehicle to collect.
April 23, 2026
Reply from Motorpoint - Burnley
We're delighted you had a positive experience with the part exchange, the sales person, and the vehicle's presentation. Thank you for your feedback!
Thank you
Motorpoint Burnley
The sales representative Shaun couldn't…
The sales representative Shaun couldn't have been any more helpful
April 23, 2026
Reply from Motorpoint - Burnley
We're happy to hear that the service was helpful. We appreciate you taking the time to share your positive experience with us.
Thank you
Motorpoint Burnley
Good service but want attended to on arrival.
Matthew Ainsworth as great, however on arrival I spoke to a gentleman explaining my appointment but the message seemingly wasn’t passed to Matthew so was waiting for half and hour.
April 27, 2026
Reply from Motorpoint - Burnley
We're glad you had a great experience. We apologise that the message regarding your appointment wasn't communicated, resulting in a wait. We'll address this to improve our communication.
Thank you
Motorpoint Burnley
Reply from Motorpoint - Burnley
We appreciate you taking the time to leave us this great review. We are so glad our team was helpful and not pushy during your visit.
Thank you
Motorpoint Burnley
Reply from Motorpoint - Burnley
We appreciate you taking the time to leave us a review. We're so pleased to hear that you found your experience great and helpful. Thank you.
Thank you
Motorpoint
Reply from Motorpoint - Burnley
We're happy our team member was helpful! We appreciate you taking the time to leave us your feedback; thank you for sharing.
Thank you
Motorpoint
Reply from Motorpoint - Burnley
We're glad you enjoyed your car buying experience with us! We appreciate you sharing your positive feedback.
Thank you
Motorpoint
Reply from Motorpoint - Burnley
We appreciate your positive feedback and are so glad that you found our service good and quick. Thanks for the five-star review.
Thank you
Motorpoint
Great place to buy a car
The selection of good cars on offer was great. The prices are very good and there is no negotiating . We had a non pushy, very knowledgeable salesman called Noah who really couldn't have been any better in my opinion. It was such a refreshing change from all the other companies out there. We will be back for more.
April 19, 2026
Reply from Motorpoint - Burnley
We're happy to hear that you found a great selection of cars and that you were pleased with the prices. We appreciate your kind words about our sales team and are so glad you enjoyed your experience. Thank you for your review!
Thank you
Motorpoint
there was no pressure at all to…
there was no pressure at all to purchase, as you arrive they explain the setup and leave you too it, if you wanted to leave you could, good exchange price, variety of vehicles to try
April 15, 2026
Reply from Motorpoint - Burnley
We appreciate you sharing your feedback and are happy to hear you felt no pressure to purchase. We're glad you found a good exchange price and variety.
Thank you
Motorpoint
Good choice of cars
April 18, 2026
Reply from Motorpoint - Burnley
We're glad our selection met your needs. Thank you for your feedback; it means a lot to our team!
Thank you
Motorpoint
Robotic Service on…
Not really much information given on the vehicle purchased. Vehicle not charged or fuelled. Paid a lot of money so expected a little flexibility or at least some extra service or thanks.
April 21, 2026
Reply from Motorpoint - Burnley
We appreciate your feedback and regret that the vehicle's information, charge, and fuel level were not up to expectations. We'll review our processes to improve our service.
Thank you
Motorpoint Burnley
Excellent service.
2nd time buying a car from Motorpoint and we were not disappointed. No pressure from the sales team and lots of choice. Mui (Burnley) was friendly, helpful and knowledgeable, credit to the team. Extremely smooth process, lovely car at a great price.
April 16, 2026
Reply from Motorpoint - Burnley
We appreciate your continued business and are happy that you were not disappointed with your second purchase. We're glad the process was smooth, you found a lovely car at a great price, and that our team was helpful.
Thank you
Motorpoint
Great price and very painless purchase…
Great price and very painless purchase process and delivery
April 19, 2026
Reply from Motorpoint - Burnley
We're happy to hear that you found our prices great and the purchase and delivery process painless. Thank you for your feedback!
Thank you
Motorpoint Burnley
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