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Motorpoint - Burnley Reviews 

1,785
•
TrustScore 4.5 out of 5

4.7

Rosegrove Lane, BB12 6EH Burnley, Lancashire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Had an extremely pleasant experience at Motorpoint Burnley. I was served by Joe, who was very helpful, there was no pressure buying or forcing to get unnecessary products, gave me good advise and wa... See more

Rated 5 out of 5 stars

No hassle .pick the cars your interested in then matey got us the keys and left us to browse round. Didn't follow us round as seems to be the usual practice He was very efficient and friendly .when... See more

Rated 4 out of 5 stars

All staff were good to deal with. Although now happy with the vehicle it was presented on the day of collection in a very sub standard state of cleanliness mainly inside. We have had to have the car... See more

Rated 4 out of 5 stars

Have used Motorpoint now twice and find then helpful The person who we did the deal with and the person who dealt with us on the day of collection were different people. I thought the one person wou... See more


Company details

  1. Car Dealer
  2. also in
  3. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Rosegrove Lane, BB12 6EH, Burnley, Lancashire, United Kingdom

  • 01282 881355
Promotion box for Motorpoint - Burnley

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,785)

5,827 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A winning experience.

I have always had good experiences of prices & cars from Motorpoint for many years.

I love this latest choice of Vauxhall Mokka & hope to have lots of happy driving experiences over the next few years.

Thanks for all the help Cameron gave us during the purchase of this new vehicle.

August 21, 2026
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Reply from Motorpoint - Burnley

We're so pleased to hear you've consistently had good experiences with our prices and cars over the years! It's wonderful that you love your new Vauxhall Mokka and we hope you have many happy driving experiences. We're also glad our team member was so helpful during your purchase.

Thank you
Motorpoint

Rated 5 out of 5 stars

Excellent car sales

I recently bought my new car from motorpoint Burnley, I dealt with Lucas through out, he was excellent! Would highly recommend to any one looking at buying a car from Motorpoint! And in particular as for Lucas!

August 27, 2026
Unprompted review
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Reply from Motorpoint - Burnley

We're so pleased to hear you had such a positive experience with us and that our colleague was excellent throughout your car purchase. It's wonderful to know you would highly recommend us!

Thank you
Motorpoint

Rated 5 out of 5 stars

Excellent service and value

Excellent service and value

August 31, 2026
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Reply from Motorpoint - Burnley

We are delighted to hear you received excellent service and found great value. Thank you for your kind words.

Thank you
Motorpoint

Rated 4 out of 5 stars

Pick up of car was quick and efficient

Pick up of car was quick and efficient. Unfortunately there was a problem with rear parcel shelf resulting in 3 return trips before it was solved. Otherwise the experience was very good. Staff were always very helpful.

August 31, 2026
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Reply from Motorpoint - Burnley

Thank you for your feedback. We're pleased to hear that the car pickup was quick and efficient and that our staff were helpful. We sincerely apologize for the inconvenience caused by the issue with the rear parcel shelf and the multiple return trips required to resolve it. We appreciate your patience and understanding.

Thank you
Motorpoint

Rated 5 out of 5 stars

All went well the salesman did all the…

All went well the salesman did all the paperwork so it made the experience easier

September 5, 2026
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Reply from Motorpoint - Burnley

We're so pleased to hear that the process went well and that our team made the experience easier for you. Thank you for your wonderful feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

So easy to purchase with great friendly staff.

Showed me around the car, never pestered me, told me all about it and made us very welcome.
Let us take a test drive without supervision, it was all quite simple.

Purchasing was simple, we came next day to collect and car was ready. The admin person (Millie) was really efficient and had all the answers to our questions, excellent.

September 4, 2026
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Reply from Motorpoint - Burnley

We're so pleased to hear you had such a simple and welcoming experience with us, from browsing to collection. It's wonderful that our team was helpful and efficient.

Thank you
Motorpoint

Rated 5 out of 5 stars

Courtney and Tomas

Courtney. And Tomas were absolutely amazing helped us to identify what we wanted spent time without being pushy and more important actually listened to us .our new car is a dream to drive

August 31, 2026
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Reply from Motorpoint - Burnley

We are so pleased to hear that our team helped you find exactly what you were looking for without any pressure. It's wonderful that your new car is a dream to drive!

Thank you
Motorpoint

Rated 4 out of 5 stars

For the main it was a proffesioal and…

For the main it was a proffesioal and positive experience . No direct pressure to purchase a vehicle. The extended warrenty could have been explained a bit clearer . In the fact it was a third party who actualy delt with and complaints.
Test drive is to short. Three to four miles does not give a purchaser time to evaluate as to wether the vehicle suits his needs. Other than that no problems. Thankyou.

August 31, 2026
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Reply from Motorpoint - Burnley

We appreciate your feedback and are glad to hear your experience was largely positive. We understand your concerns regarding the extended warranty explanation and the test drive length. We are actively reviewing our processes to ensure clearer communication about third-party services and to provide more comprehensive test drive opportunities for our customers. We value your insights.

Thank you
Motorpoint

Rated 5 out of 5 stars

Excellent 10 out of 10

August 31, 2026
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Reply from Motorpoint - Burnley

We're so happy to hear you had such a wonderful experience with us! Your 10 out of 10 rating truly makes our day. We appreciate your kind words.

Thank you
Motorpoint

Rated 5 out of 5 stars

This being about my seventh time I've…

This being about my seventh time I've purchased a car from Motorpoint, I think that says it all.

August 31, 2026
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Reply from Motorpoint - Burnley

We are delighted to hear of your continued loyalty and satisfaction with us. Thank you for your wonderful feedback!

Thank you
Motorpoint

Rated 4 out of 5 stars

Great choice of quality cars

Great choice of quality cars. Very helpful staff. Competitive prices.

August 31, 2026
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Reply from Motorpoint - Burnley

We're delighted to hear that you found a great choice of quality cars and that our staff were very helpful. It's wonderful to know you appreciated our competitive prices.

Thank you
Motorpoint

Rated 5 out of 5 stars

Good selection

Good selection

August 31, 2026
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Reply from Motorpoint - Burnley

thankyou for your feedback :)

Rated 5 out of 5 stars

Good service

Good service, clear process, great result!

August 31, 2026
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Reply from Motorpoint - Burnley

We appreciate you sharing your experience with us. We're so glad that you found our service to be good and the process clear, leading to a great result.

Thank you
Motorpoint

Rated 5 out of 5 stars

From entering the front door was…

From entering the front door was greeted well,told useful information if we we're instrested in any of the cars in sale,staff we're excellent no pressure whatsoever, service we received was excellent....

August 31, 2026
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Reply from Motorpoint - Burnley

We're so pleased to hear you were greeted well and found our staff excellent, providing useful information without any pressure. It's wonderful that you received such excellent service!

Thank you
Motorpoint

Rated 5 out of 5 stars

The Asian gentlemen with glasses on

The Asian gentlemen with glasses on, sorry don't know his name was absolutely brilliant

August 31, 2026
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Reply from Motorpoint - Burnley

We're so glad to hear about your positive experience with our team member! We appreciate you sharing your kind words.

Thank you
Motorpoint

Rated 4 out of 5 stars

Friendly efficient staff who dealt with…

Friendly efficient staff who dealt with our purchase very professionally.

August 31, 2026
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Reply from Motorpoint - Burnley

We appreciate you taking the time to leave us a review! We're so pleased to hear that our staff were friendly and efficient, and handled your purchase professionally.

Thank you
Motorpoint

Rated 5 out of 5 stars

The experience was excellent from start…

The experience was excellent from start to finish

August 31, 2026
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Reply from Motorpoint - Burnley

We're so pleased to hear that your experience with us was excellent throughout. Thank you for taking the time to share your positive feedback; we truly appreciate it.

Thank you
Motorpoint

Rated 5 out of 5 stars

Excellent service and advise in terms…

Excellent service and advise in terms of trade in and vehicle purchase.

August 31, 2026
Motorpoint - Burnley logo

Reply from Motorpoint - Burnley

We appreciate your 5-star review! We're delighted to hear that you received excellent service and valuable advice regarding your trade-in and vehicle purchase.

Thank you
Motorpoint

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