Experience of buying the car from Motor point was smooth and professional. Marcin dealt with us brilliantly and kept us informed of everything and everything we had to do. Great service. Thank you... See more
Company replied

Whistler Drive, Glasshoughton, WF10 5HX Castleford, West Yorkshire, GB
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Experience of buying the car from Motor point was smooth and professional. Marcin dealt with us brilliantly and kept us informed of everything and everything we had to do. Great service. Thank you... See more
Company replied
From start to finish Niall was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... See more
Company replied
Great experience made very easy by the staff especially Michal first day looking for our car didnt think we’d find one we were 100.% happy with but we did thanks to Michal very professional answered a... See more
Company replied
I collected my new mini from Derby, but it was transferred from Castleford. Kareem at Castleford (even though never seen him face-to-face) as been brilliant all tje way through the process. He has b... See more
Company replied
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
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Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, United Kingdom

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Good choice of cars and a very relaxed feel.No pressure from staff and nice to stroll round without hassle from sales staff.
Special mention for Kareem for being very honest and professional in selling me the motor I choosed.

Reply from Motorpoint - Castleford
Fantastic from start to finish. Not pushy and gave me more than enough time to choose my new car. Everything explained and great communication and organisation. Gave me the best price out of anywhere for my trade in and a great choice of vehicles. Special mention to Dan from Castleford store and Ryan on handover at the Sheffield store. Great work guys, we'll be back, especially from past poor experiences I've had at other car superstores, I won't mention no names.
Thanks again. Love my new car.

Reply from Motorpoint - Castleford
Nathan Binns was excellent, no pressure sales just helpful and informative. Cannot fault the approach here.

Reply from Motorpoint - Castleford

Reply from Motorpoint - Castleford
This is the 3rd vehicle we have purchased from motorpoint but the 1st from the Castleford branch.
We received excellent customer service throughout the whole process.
Special Mention to Michal Rybak the young guy who conducted our handover on Xmas eve.
He assisted in all our dealings with the DVLA then gave us a full overview of all the upgrades on the onboard computer system which was really helpful.

Reply from Motorpoint - Castleford
Joe was outstanding. He made us feel comfortable to look around and was able to answer any questions we had. Friendly and professional at all times.

Reply from Motorpoint - Castleford
Pick your car, out of a big choice. No big sell from salespeople. But very helpful when needed.

Reply from Motorpoint - Castleford
Really good salesperson patient and understanding made us feel at ease and did.nt try to pressure us into anything.all in all I enjoyed doing my purchase with him.

Reply from Motorpoint - Castleford
The salesman was great from the beginning not pushy at all, unlike the previous place I'd been too.
I was allowed to test drive the car without a sales person in it, as this can be off putting to some people.
They offered me a very good part exchange price for my car, far better than a previous place I'd been too.
When I collected my car I saw a different sales person as it was the originals person's day off, but yet again he was a very nice man and very helpful.

Reply from Motorpoint - Castleford
Excellent service no pushy sales techniques all round good experience

Reply from Motorpoint - Castleford
Great experience at Motorpoint Castleford recently, with my Wife’s new car. The speed and efficiency they worked at to get the deal over the line was phenomenal. We’ve used Motorpoint for a number of years now and will continue to do so. Thanks especially to Niall who assisted us.

Reply from Motorpoint - Castleford
Great customer service
Our 5th car from the Castleford branch
No pressure to purchase
Really easy to order your vehicle no hidden extras, everything explained.
Well done the Castleford team.

Reply from Motorpoint - Castleford

Reply from Motorpoint - Castleford
Very efficient process in changing my car,customer service is excellent.

Reply from Motorpoint - Castleford
Excellent service from motorpoint. There was only one thing I was not happy about was the fact they would not make up a set of private plates as I had changed them.

Reply from Motorpoint - Castleford
Really impressed with how friendly and helpful the staff were, together with an excellent choice of cars.
Thanks particularly to Matthew who dealt with us.
We will definitely return there again in the future.

Reply from Motorpoint - Castleford
Their rep, Mihan, was fantastic. Polite, patient and professional. He went above and beyond in helping resolve an issue over the validity of the cars warranty

Reply from Motorpoint - Castleford
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