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Motorpoint - Castleford Reviews 

886
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TrustScore 4.5 out of 5

4.6

Whistler Drive, Glasshoughton, WF10 5HX Castleford, West Yorkshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Joe was absolutely amazing, he explained everything so we understood and were happy every step of the way, he never pressured us into anything we were free to make our own choice. even when we had a f... See more

Rated 5 out of 5 stars

Matt Shaw provided us with a great experience when purchasing the new car. Provided us with all the information and explained it in a clear and easy manner to follow. Never felt like we were being pu... See more

Rated 4 out of 5 stars

I couldn't fault the attention when walking in buy did feel that when I had decided to buy a car it was all kind if rushed just to get the money

Rated 5 out of 5 stars

I bought my previous car from Motorpoint Castleford, and decided to return to them when I wanted an upgrade. I cannot fault their service, the online team sorted out everything out initially, a... See more


Company details

  1. Car Dealer
  2. also in
  3. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, United Kingdom

  • 01977 712881
Promotion box for Motorpoint - Castleford

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

886 reviews

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4.6

All reviews

(886)

5,909 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Castleford

This is the 3rd car I have bought from Motorpoint in Castleford. The customer service I have received from all the staff is outstanding. This time Matt, Nathan,Kayley and of course the lovely Wendy have all made the buying experience easy.

March 27, 2026
Unprompted review
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Ni Nicola,

Thank you for taking the time to leave us such lovely feedback! We really appreciate your patience and understanding whilst we supported you with your concerns.

Thank you again for your continued support and business, we hope to see you back in store when the time is right for your next vehicle.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

No pushy sales staff

No pushy sales staff. I had time to browse at my leisure with plenty of staff around to ask if I had a question .
From choosing a car to test drive right through to collection everyone I encountered was friendly , and extremely helpful. Nathan dealt with my purchase and Michael oversaw my collection. Both showed amazing customer service, were more than happy to answer my questions and I genuinely felt that they appreciated my business.

March 20, 2026
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Good Afternoon,

Thank you for taking the time to leave us your feedback. I'm glad to hear that you enjoyed our hassle free car buying environment and had a positive experience with both Nathan and Michal.

Thank you for your business, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 4 out of 5 stars

Good service

Good service

March 23, 2026
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Helen,

Thank you for taking the time to leave us your feedback. I'm glad to hear that you enjoyed our service and will be sure to pass your comments on.

Thank you for your business, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

Very pleased car purchasewith the price of my new…

Very pleased with the price of my new car and happy with the price given for my part exchange. A pleasant experience all round!

March 22, 2026
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Reply from Motorpoint - Castleford

Hi David,

Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a positive experience with our Castleford team and would be happy to pass your comments on to everyone involved.

Thank you again for your business, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

Buying a new car

Were friendly and not pushy and showed us where cars that we were interested in were
also big plus was they let us test drive car without being with us
This was a big help as my son took me to industrial Park so I could have a drive as I haven't drove an automatic car before so I felt more comfortable without a salesman being in car and that definitely made my decision to buy car

March 22, 2026
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Gail,

Thank you for taking the time to leave us such great feedback. I'm glad to hear that we were able to put you at ease and make your car buying experience as easy as possible.

Thank you again for your business, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

The help l received when I was looking…

The help l received when I was looking at the cars. First class.

March 13, 2026
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Barry,

Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience with our Castleford team and would be happy to pass your comments on to everyone involved.

Thank you again for your business, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

Matt Shaw was very helpful and he…

Matt Shaw was very helpful and he explained every step also the part exchange

March 22, 2026
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Melvin

Thank you for taking the time to leave us such lovely feedback. I'm so glad to hear that you had a positive experience with Matt and would be happy to pass your comments on to him.

Thank you for your business, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

The service was excellent we couldn't…

The service was excellent we couldn't thank them enough all the staff we saw were very good we were there on several 897occasions and each time the service was very good

March 13, 2026
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Good Afternoon,

Thank you for taking the time to leave us such fantastic feedback. I'm so glad to hear that you had a positive experience with our Castleford team and would be happy to pass your comments on to everyone involved.

I would also like to take this opportunity to thank you for your business, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

It was lovely to look at the cars and…

It was lovely to look at the cars and not be hassled, when choosing a car keys were given still not hassled , sales guy helpful , car quote given quickly , everything not rushed

March 21, 2026
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Christine,

Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience in store and will be sure to pass your comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

Ease of selling and buying and Nathan…

Ease of selling and buying and Nathan was extremely helpful

March 18, 2026
Unprompted review
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Michael,

Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience with Nathan and will be sure to pass your comments on to him.
Thank you again for your business, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Michael,

Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience and will be sure to pass your comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

Expert staff

First time buying a car. The people at Motorpoint Castleford were so helpful and knowledgeable. Thank you!

March 16, 2026
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Libby

Thank you for taking the time to leave us a review. I'm glad to hear that you had a great first buying experience with our Castleford team and that we were able to support you at such an exciting time.

Thank you again for your purchase, we hope to see you back in store in the future!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

Very professional and caring guys took…

Very professional and caring guys took the time to bring water for our dog, no pressure at all put on you to buy

March 10, 2026
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Adrian,

Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience with our Castleford team and will be sure to pass your comments on to everyone involved.

Thank you again for your purchase, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

Dealt with abs

Dealt with abs , he was really easy to deal with and couldn’t do enough for us , no pressure put on us ,

March 13, 2026
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Allyson,

Thank you for taking the time to leave us your feedback. I'm glad to see that you had a great experience with Abs and will be sure to pass your comments on to him.

Thank you again for your purchase, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 4 out of 5 stars

Good experience

Good experience. Would definitely recommend.

March 11, 2026
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Steven,

Thank you for taking the time to leave us your review. I'm glad to see that you have had a positive experience with our Castleford team and will be sure to pass your comments on to everyone involved. If you have any additional feedback on how we can improve, please do not hesitate to contact me.

Thank you again for your purchase, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience so pleased I bought a car from Motorpiont Castleford the sales person Matt Shaw couldn't do enough superb ambassador for Motorpoint very very pleased

March 10, 2026
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Steven,

Thank you for taking the time to leave us your feedback. I'm glad to see that you have had a positive experience with Matt and will be sure to pass your comments on to him.

Thank you again for your purchase, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

Matt Shaw

Matt Shaw, the Sales Executive, was very helpful. He carried out my purchase in a relaxing and professional manner. He was very pleasant and helpful throughout.

March 7, 2026
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Terence,

Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a positive experience with Matt and will be sure to pass your comments on to him.

Thank you again for your purchase, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

A really pleasant experience

A really pleasant experience, no pressure selling .We were left to browse until we found the perfect car for us. Then Nathan helped us with all the paperwork, he was very knowledgeable and guided us through the boring part of the purchase ..This is our third purchase from Motorpoint and we are extremely satisfied with both the price of our new vehicle and the part exchange price of old car. I would definitely recommend Motorpoint for the purchase of your new car.

March 9, 2026
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Dennis,

Thank you for taking the time to leave us your feedback. I'm thrilled to hear that you had such a pleasant experience with Nathan and will be sure to pass your comments on to him.

Thank you again for your continued support and business, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

The best choice of cars at motorpoint

Buying our car was made so easy

March 9, 2026
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Christine,

Thank you for taking the time to leave us your feedback. I'm glad hear that you have had a positive experience with our Castleford team and will be sure to pass your comments on to everyone involved.

Thank you again for your purchase, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars
Motorpoint - Castleford logo

Reply from Motorpoint - Castleford

Hi Steve,

Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a hassle free experience with our Castleford team and will be sure to pass your comments on to everyone involved.

Thank you again for your purchase, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

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