Experience of buying the car from Motor point was smooth and professional. Marcin dealt with us brilliantly and kept us informed of everything and everything we had to do. Great service. Thank you... See more
Location
Switch locationWhistler Drive, Glasshoughton, WF10 5HX Castleford, West Yorkshire, GB
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See what reviewers are saying
From start to finish Niall was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... See more
Company replied
Great experience made very easy by the staff especially Michal first day looking for our car didnt think we’d find one we were 100.% happy with but we did thanks to Michal very professional answered a... See more
Company replied
I collected my new mini from Derby, but it was transferred from Castleford. Kareem at Castleford (even though never seen him face-to-face) as been brilliant all tje way through the process. He has b... See more
Company replied
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, United Kingdom
- 01977 712881
Over 1000 new cars every week
4.6
Excellent
843 reviews
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If your selling a car then this is where to go...
From the simple website to booking an appointment it was totally stress free, at the appointment I was dealt with curtesey and pleasent sales force, they obviously had to check the vehicle and make sure it was how I described then they agreed the deal, I cannot fault them.
Thank you
February 8, 2026
Unprompted review
Reply from Motorpoint - Castleford
Hi Mary,
Thank you for taking the time to leave us a positive review. I'm so glad to hear that you found our 'Sell your Car' process stress free, and will be sure to let our lovely team know!
We hope to see you back in store in the future!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
From greeting to driving away we felt…
From greeting to driving away we felt that we were valued customers. Michael Rybac was excellent throughout.
February 2, 2026
Reply from Motorpoint - Castleford
Hi Mike,
Thank you for taking the time to leave us such lovely feedback. I'm so glad to hear that you had such a positive experience with Michal and will be sure to pass your lovely comments on to him.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great service and they fixed a kerbed…
Great service and they fixed a kerbed wheel on the day before I paid for the car.
Kareem at the Castleford branch was brilliant
February 2, 2026
Reply from Motorpoint - Castleford
Hi Terry,
Thank you for taking the time to leave us such fantastic feedback. I'm so glad to hear that you had such a brilliant experience with Kareem and will be sure to pass your lovely comments onto him.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
New van purchase
Ben and the team at castleford went above and beyond to make my purchase easy and hassle free credit to them all would definitely return in the future
February 2, 2026
Reply from Motorpoint - Castleford
Hi Rob,
Thank you for taking the time to leave us a review. I'm so glad to hear that you had a positive experience with our Castleford team and would be happy to pass your feedback onto everyone involved.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent service from beginning to…
Excellent service from beginning to end,very helpful and knowledgeable.Highly recommended
January 26, 2026
Reply from Motorpoint - Castleford
Hi Paul,
Thank you for taking the time to leave us a review. I'm thrilled to see that you had such 'excellent' service from our team and will be sure to pass your lovely comments onto everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
5 minutes, 30 minutes, Potatoes, Tomato
Regarding my recent visit to your branch on Saturday 31 January — also known as The Day Five Minutes Became Thirty.
After receiving my company car, I arranged an online valuation to sell my current car back to Motorpoint, having originally bought it from you in 2018. The valuation seemed fair, and based on my previous excellent experience, I arrived expecting another smooth, efficient handover. Foolishly optimistic, perhaps — but hopeful nonetheless.
I did have to reschedule my original appointment after misplacing my spare key (a thrilling subplot I’ll spare you), but I successfully rebooked for 13:00 on Saturday.
Upon arrival, we checked in and were told the team member we were due to see “wasn’t onsite” but would be back in five minutes. Great — we settled in.
Twenty-seven minutes later, armed with nothing but patience and mild confusion, I asked again. I was informed he still wasn’t onsite. After roughly 30 minutes past our appointment time — with no updates, no explanations, and no sense of when (or if) we might be seen — we decided to leave.
I completely understand that things happen. However, waiting half an hour beyond a booked appointment with zero communication isn’t ideal, and unfortunately it turned what should have been a straightforward visit into a rather disappointing experience — especially given my positive history with Motorpoint.
As a result, I’ll now be looking to sell my car elsewhere.
I mainly wanted to make you aware of what happened, and I’d appreciate any feedback on what went wrong — if only to reassure future customers that “five minutes” still means five minutes.
January 31, 2026
Unprompted review
Reply from Motorpoint - Castleford
Hi Shauna,
Thank you for taking the time to leave us your feedback. I’m very sorry to hear that you experienced a delay with your ‘Sell your car’ appointment and will of course ensure that this is investigated and addressed accordingly.
I appreciate how frustrating this situation must have been for you and would like to offer you my sincere apologies for any distress this has caused. Should you require any additional support rebooking an appointment, please do not hesitate to contact us for assistance.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Shocking service at motorpoint when you…
Shocking service at motorpoint when you sell your car to them, I sold my car to them back in November they said pay them £2500 and we will pay your finance off to hyundai brilliant that will do, Or no 2 months down the line not paid i kept ringing them they said they had paid it even sent me proof of payment but that was fake and lies, I kept ringing hyundai up accusing them but they couldn't find the payment didn't exist, so kept paying monthly payments off on old car that motorpoint now owned and also paying finance on my new car so not good before Christmas, so it came to January I rang hyundai up they said yeah motorpoint paid on 8th of January so all emails and phone calls was lies off motorpoint, so what I did is look if there was tax on my old car and there was they had sold it so they had been holding money back till they sold it fantastic service motorpoint, And yeah I have tried emailing you but totally ignored surprise surprise.
November 19, 2025
Unprompted review
Reply from Motorpoint - Castleford
Hi Lee,
Thank you for taking the time to leave us your feedback. I'm very sorry to hear that you experienced delays with regards to the finance on your previous vehicle. We of course take your allegations seriously and will ensure that your concerns are investigated accordingly.
Unfortunately I am unable to locate any of your details on our system however, if you would like to contact me directly I would of course be happy to review this further. I would also like to take this opportunity to re-assure you that our team would never attempt to lie or deceive you in any way. Honesty is a key pillar in our business values, and I would like to offer you my sincere apologies for any distress this situation has caused you.
If you have any additional questions or concerns, please do not hesitate to contact us.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Car purchase
I was served in a very friendly and professional manner, no pressure whatsoever to purchase. I was left to look round the vehicle and then assisted with all the relevant paperwork. Excellent service, would definitely recommend.
January 21, 2026
Reply from Motorpoint - Castleford
Hi Dale,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you had such a great experience with our Castleford team and will be sure to pass your feedback on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Reply from Motorpoint - Castleford
Hi Daryl,
Thank you for taking the time to leave us your lovely feedback.
We appreciate your continued support, and hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Hyundai Tucson purchase
We’re given time to
Look around and ask any questions at our leisure. The sales person we dealt with couldn’t have been more helpful and the experience from start to finish in purchasing our car was seamless. Would definitely recommend using these guys.
January 24, 2026
Reply from Motorpoint - Castleford
Hi Paul,
Thank you for your lovely feedback! I'm so glad to hear that you had a positive experience with us and will be sure to pass your comments onto the team.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent price
This is the third car I bought from these guys, great priced car and excellent trading price. Nothing is too much trouble for all the staff if I could give them 11 out of 10 I would . Definitely recommend and will definitely buy again .Michael was my sales executive this time many thanks.
January 23, 2026
Reply from Motorpoint - Castleford
Hi Richard,
Thank you for taking the time to leave us such lovely feedback! I'm so glad to hear that you enjoyed your experience with Michal and will be sure to pass your comments onto him.
Thank you again for your continued support, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
5 stars for Abs.
Abs from motorpoint castleford made buying a car easy, attentive when needed, informative whilst keeping our attention. Very nice chap. We knew what we wanted and he streamlined the process and we purchased on the spot. 5 stars from us.
January 14, 2026
Reply from Motorpoint - Castleford
Good Morning,
Thank you for taking the time to leave us your feedback. I'm thrilled to hear that you had such a fantastic experience with Abs and will be sure to pass your lovely comments on to him.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Matt Shaw helped us with everything…
Matt Shaw helped us with everything from buying the car to putting our private plates on retention. Would definitely buy from motopoint again
January 14, 2026
Reply from Motorpoint - Castleford
Hi Lesley,
Thank you for taking the time to leave us such lovely feedback. I'm thrilled to hear that you had such a great experience with Matt and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Reply from Motorpoint - Castleford
Hi Martin,
Thank you for taking the time to leave us a 5* review! I'm so glad to see that you had a positive experience and hope to see you back in store soon.
Thank you again for your purchase!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Matt was great from the first…
Matt was great from the first interaction all the way to the final one. Friendly and trustworthy. Explained everything clearly and didn’t cut any corners.
January 18, 2026
Reply from Motorpoint - Castleford
Hi Benjamin,
Thank you for taking the time to leave us such lovely feedback. I'm thrilled to hear that you had such a great experience with Matt and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
It was an excellent experience
It was an excellent experience from start to finish, the Salesman, Joe, was really helpful explaining all of the options and made it an easy for me to make the decision. I was able to pick the car up the same day. Perfect.
January 16, 2026
Reply from Motorpoint - Castleford
Hi Jane,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you found Joe helpful and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great service Motorpoint
This is the 1st time I have bought a car from Motorpoint and what a great experience thanks to Michal Rybak he was very informative regarding the vehicle and products available no pushy sales pitch listened to what we wanted and assisted right to the collection day plus great follow up a few days later
Would recommend
January 11, 2026
Reply from Motorpoint - Castleford
Good Morning,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience with Michal and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Not pushy salespeople easy to deal with
January 14, 2026
Reply from Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us a 5* review! I'm so glad to hear that you enjoyed our hassle free car buying experience and will be sure to pass your comments onto everyone involved.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent all round service
Excellent service , very knowlegable sale staff. Everything went smoothly.
This is the second car purchased from them.
January 5, 2026
Reply from Motorpoint - Castleford
Hi Phillip,
Thank you for taking the time to leave us your feedback. I'm so glad to hear that you received 'excellent' service from our team and will be sure to pass your lovely comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
I’m a regular customer with motorpoint
I’m a regular customer with motorpoint
Always happy with the service
And never any problems
Would highly recommend
January 12, 2026
Reply from Motorpoint - Castleford
Hi Julie,
Thank you for taking the time to leave us such lovely feedback! We're so glad to hear that you enjoyed your recent experience and would like to take this opportunity to thank you again for your continued support and business over the past couple of years!
We hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
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