Motorpoint - Manchester Reviews 

This is the second car I’ve purchased from motorpoint. I bought it through Kaylum at the Manchester store who was excellent at helping me drill down to the right car. I’d highly recommend him!
I collected the car from the castleford store, where they did a straight forward and efficient handover.
Great company to deal with and they also honoured their price match guarantee when I spotted a similar car slightly cheaper elsewhere.

Nice welcome
Nice service..

Very good experience due to staff on handover day

Dina the person who looked after us was brilliant really friendly and took the time to go through all our options to make sure we got the best deal 10 out of 10 Thanks very much, We will be dealing with Motorpoint again in the future 👍👍

From first walking in the door to driving my new car my whole experience was top rate no pressure off the sales staff I found them to be great to deal with totally honest and happy to help this is the first time I’ve used motorpoint but i will definitely buy off them again thank you to all at Manchester where I bought my car from thanks steve

All the staff were very pleasant and friendly my salesman Ben did everything he could to help me , overall good experience thank you

Very understanding staff,and a pleasure to do business with

Quick and simple process to purchase my new car from the Manchester depot - was initially greeted by Ben who was great and finalised the deal with Abdul who was also fantastic. From viewing and test driving’s couple of cars on the Sunday to picking up the vehicle on the Tuesday the whole process was superb and I would hesitate to recommend the to friends and family

The vehicle was reasonably priced in very good condition and they gave me a good part ex price on my car

Efficient and friendly service, providing just enough information that made the buying process straightforward. From initially finding the car the handover, a representative was always available to talk to, and the pre handover checks help really make the process simple and efficient on the day

The staff are very knowledgeable, friendly and very helpful . The whole time I was at both branches the staff were very attentive .

Pleasant, easy & relaxed place to buy a car from.

From the first phone call to collection of the vehicle felt assured of a good deal. Treated very well.

The best thing about this whole experience was Kaylum. From start to finish he guided us through, giving us all the time, all the information and all the advise we needed.
On the day of picking up the car we were in Manchester seeing a show he even offered to pick us up.
I would highly recommend Motorpoint and if you get the chance ask for Kaylum you won’t be disappointed 😊

Everything quick & simple from enquiry to driving away

Helpful and good customer relation

Excellent service throughout the process. Quick and easy and very helpful

From the initial enquiry to the final day of pickup we were kept up to date on progress of the car being prepared being moved to a more convenient branch. The handover went well no feelings of being rushed into a decision.

My experience was such a nasty and an unforgettable one. Motorpoint can boast of unbeaten price on cars but are so much exploitative on the various add-ons.
I bought and collected a car on Thursday October 30th with about £1,500.00 add-ons.
Just six days later upon my financial circumstance review, I decided to return the camera with the box as handed-over to me unopened.
I pleaded for cancellation for various reasons but this was rejected.
I eventually wanted to return the car at whatever cost of loss to me. This was also rejected.

I made several attempts for the case to be escalated to the company higher authority and this was rejected.
I further asked for the business regulatory body, but was told there was none.
What kind of policy of sales that does not allow cool-off period or return of item/product? I find this very funny and as a big ripping off opportunity. Thanks.