A pleasant environment to be able to look at the vehicles in our own time with no pressure or hard sell by the staff. The member of staff who looked after us Josh was very professional helpful and lis... See more
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From start to finish Ryan was very helpful, clear communication. Told him spec I required for my new car & he helped me. He made so easy, answered all my questions, eased my worries about getting a ne... See more
The sales agent was helpful and ensured that the car handbook and various other documents were readily available. He explained various functions of the vehicle and answered my questions fully. A pleas... See more
Company replied
Purchased a Peugeot Expert van at Oldbury (29/05/26). Everything handled very professionally and quickly. And within friendly/laid back atmosphere. Gavin was a very easy guy to deal with and good... See more
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Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
100 Churchbridge, B69 2AS, Oldbury, West Midlands, United Kingdom
- 0121 7567367
Over 1000 new cars every week
4.6
Excellent
822 reviews
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disappointed customer care
Update on 2026/2/22: Thank you to Samantha for helping me book my car in for repairs on 2026/2/23. She was so kind and helpful throughout the process, and her quick responses made everything much easier. I’m very grateful for her help.
2026/1/30: I purchased my vehicle in late Oct 25. During the test drive prior to purchase, a “Start/Stop Error” message appeared on the dashboard. I was advised by the sales representative that this issue would resolve itself after a long-distance drive. However, despite completing several long trips, the error remained.
Within 14 days of purchase, I contacted customer service and booked my vehicle into the Oldbury branch for repair. My car was kept for repair from mid-November to mid-December, yet the original Start/Stop error was not resolved. In addition, a new airbag error appeared during this period.
The vehicle was returned to me a few days later with only the airbag error cleared, while the Start/Stop error remained. As I was about to go on holiday for a month and the car would be parked at the airport, I was assured by the Oldbury customer service team that they would re-arrange the repair upon my return.
After returning from my holiday in mid-January, I made multiple attempts to contact the Oldbury branch to re-arrange the repair. Unfortunately, despite repeated calls, I have not received any response or callback, and the fault remains unresolved. This lack of communication and follow-up has been extremely disappointing and frustrating.
January 30, 2026
Unprompted review
Reply from Motorpoint - Oldbury
Thank you for taking the time to leave us a review but it is disappointing to hear that you have had some issues and that it was a 1 star experience this time.
We are aware of your issues and that we did try to work around you as best as we could as when we first had the car in we were mid repairing it when you advised you were going away for a long period of time and needed the car back, so we stopped repair to ensure you still had the car for your needs.
We have now been back on with making the relevant bookings to get the repair resolved but it does sound like the communication could be better so apologies if you haven't been kept in the loop.
Feel free to give us a call on 0121 514 6070 for any updates and we will call you to ensure you have the latest update.
Thanks for your patience, Team Motorpoint Oldbury
Car replacement
We purchased a mini countryman all4 hybrid.. we had it less than a week when we had to take it back as there was a problem with the drive train. They checked the car telling us it was sorted . I only managed to get home when it came on again . Phoned up was booked in the following day . 2 hours and confirmation that there was a fault . We were offered a refund - £500 or an exchange se we exchange the car for another mini from a different brance they even got it moved to were we were at no extra cost to us. So service very good to be fair.
January 24, 2026
Reply from Motorpoint - Oldbury
Hi Mark,
Thank you for taking the time to leave us a review and thank you for your patience whilst we resolved your issue. We are glad it was able to be sorted and we quickly got you back on the road.
Enjoy the car, Team Motorpoint Oldbury
Great customer service. Giving clear understanding to the whole process
I was made to feel at ease and the whole process was explained perfectly
January 24, 2026
Reply from Motorpoint - Oldbury
Hi Martin,
Thanks for taking the time to leave us a review and great to see it is a 5 star one. We are glad we were able to make your car buying journey an enjoyable one.
Enjoy the car, Team Motorpoint Oldbury
Friendly
Friendly , helpful staff . Fab service . Josh was brilliant in helping me find the right car and was there for everything .
January 17, 2026
Reply from Motorpoint - Oldbury
Fab service for our fab customers!
Thank you for your business and enjoy the car.
Team Motorpoint Oldbury
The sales rep
The sales rep, Chris was very helpful
Would highly recommend motor point.
January 25, 2026
Reply from Motorpoint - Oldbury
Hi Neil,
Thanks for taking the time to leave us a review and great to see it is a 5 star one. We love it when our customers recommend us so thank you again.
Enjoy the car, Team Motorpoint Oldbury
I had a great experience buying my new…
I had a great experience buying my new car from Motorpoint, with an excellent service from Chris Cameron and Samantha Tonks. From start to finish, Chris was professional and friendly via all calls and Samantha during pick up. He took the time to understand what I required, answered all my questions clearly, and made the whole process smooth and stress-free. There was no pressure, just honest advice and great customer care. I’m absolutely delighted with my new car and wouldn’t hesitate to recommend Motorpoint.
January 25, 2026
Reply from Motorpoint - Oldbury
Hi Natalie,
Thanks for taking the time to leave us a review and great to see that it is a 5 star one. It is great to see that all our team were able to make your car buying journey an enjoyable one.
Enjoy the car, Team Motorpoint Oldbury
Reply from Motorpoint - Oldbury
Hi Amanda,
Thanks for taking the time to leave us a review and great to see it was a 5 star experience.
Enjoy the car, Team Motorpoint Oldbury
Was looking for an X3
Was looking for an X3 - Khal was very helpful in showing me one of the best on the market at the time. Friendly and relaxed - not too pushy. Picked the car up the next day - overall 5 stars for Khal and the team at Motorpoint Oldbury.
January 20, 2026
Unprompted review
Reply from Motorpoint - Oldbury
Hi James,
Thank you for the 5 star review and the kind feedback for our team. We really appreciate your business and enjoy the car.
Team Motorpoint Oldbury
No pressure
No pressure, nobody pushing to sell you everything, no quibble over the part ex price. The only delay was having to tax and insure the vehicle on site, as from previous dealings with other dealers. Where most of what they said they went back on, not the case with motorpoint.
January 16, 2026
Reply from Motorpoint - Oldbury
Hi Mark,
Thank you for taking the time to leave us a review and great to see it's a 5 star one. We find we don't need to pressure our customers, we prefer to guide you through the car buying journey so you can make the right decisions.
Enjoy the car. Team Motorpoint Oldbury
Reply from Motorpoint - Oldbury
Hi Emile,
Thank you for the 5 star feedback and kind words for Khal.
Enjoy the car. Team Motorpoint Oldbury
Great from start to finish
Great from start to finish. My salesman was so helpful with expertise. Which made me feel very comfortable .
January 8, 2026
Reply from Motorpoint - Oldbury
Hi Mark,
Thanks for taking the time to leave us a review and great to hear that it was a 5 star experience. We aim to make you comfortable through your car buying journey as you have some big decisions to make.
Enjoy the car. Team Motorpoint Oldbury
Beware when Selling your Car
Oldbury - THEY WILL MAKE UP ISSUES WHEN YOU SELL.
My experience started well with polite receptionist.
Then I was served by a very young man whom kept calling me 'bud.' I am over 3 decades older & found this disrespectful.
I had to wait an hour for my car to be checked which is too long ,only to be told they would knock £100 off the offer because my window cluncked! There is no issues with my windows, they are quite loud just like the locking because it's a characteristic of a Jeep.
I politely refused & made quick exit so as to not waste any more of my day.
January 13, 2026
Unprompted review
Reply from Motorpoint - Oldbury
Hi Mr Townsend,
Thanks for taking the time to leave us a review but a shame to see that it is 1 star on this occasion. We base our valuations off the details that our customers put into the website valuation tool but when the car arrives on site we will get the car checked on a ramp by one of our technicians to ensure there are no issues as the last thing we want to do is pass these onto our next customers. It does sound like we could have been clearer on the communication to you and what the change in price was to cover so we will give that feedback.
We hope you got your car sold but please get in touch if we can help you any further. Team Motorpoint Oldbury
Our visit to point Oldbury was…
Our visit to motor point Oldbury was satisfactory in as much we drove away with our new car, Josh, who dealt with us was extremely helpful and efficient. The Masda is as good as we hoped it would be, we’re very happy. My only niggle is that we have been unable to print out the invoice and after a phone call I’m now having a hard copy sent to me, hopefully this will be the only problem I have. Best regards Chris.
January 2, 2026
Reply from Motorpoint - Oldbury
Hi Chris,
Thank you for taking the time to leave us a review and we appreciate that it was a 5 star experience even with a small niggle. We will look into what the issue was as it's not a common problem for us. We could have offered to print you one out in person on the day though as some people prefer a hard copy so will certainly take that on board.
Thanks again for your business, enjoy the car. Team Motorpoint Oldbury
Buying over the phone was made easy by…
Buying over the phone was made easy by Ian and handover at oldbury with Dan was great; he really cared about making sure we were happy and couldn’t have been nicer or more professional - really good service
My only feedback was that imperfections need to be clear at the time of purchasing so you are prepared at collection
January 3, 2026
Reply from Motorpoint - Oldbury
Hi Emma,
Thanks for taking the time to leave us a review and also giving us your feedback so we can see where we can improve. It is great to hear that you were happy with the service from our team.
With regards to any imperfections, it can be difficult to ensure you are fully aware. As it is a used car it will have signs of use but we ensure that every car meets our Motorpoint standard which we display on our website. We do then allow customers to walk around the car at collection and check they are happy with the condition before signing their paperwork.
I hope this help and we do appreciate your feedback to keep us improving. Enjoy the car and thanks again for your business.
Team Motorpoint Oldbury
Excellent customer service
The experience from start to finish was excellent. Khal explained everything and helped us through the whole process.
January 5, 2026
Reply from Motorpoint - Oldbury
Hi Wayne,
Thanks for taking the time to leave us a review and great to see it was 5 stars. We really appreciate your business and look forward to seeing you soon.
Team Motorpoint Oldbury
Sales
Everything went smoothly from the initial telephone call from Motorpoint to the sale of my car. The only criticism was that there was no one on the reception desk when we arrived at Oldbury.
December 29, 2025
Reply from Motorpoint - Oldbury
Hi James,
Thanks for taking the time to leave us a review and we appreciate the feedback on why it wasn't 5 stars this time. We do try at all times to have someone on reception ready to welcome you to site so we will see why this was not the case on your visit. There are times when the team is needed, moving a car or speaking to another customer but we do understand how important that welcome to site is.
Enjoy the car and thank you for your patience.
Team Motorpoint Oldbury
The welcome was great even had a cup of…
The welcome was great even had a cup of coffee, everything i needed to know was explained to me as the first time car buyer and it was quick with no hussles and straight forward
December 30, 2025
Reply from Motorpoint - Oldbury
Hi Palisa,
Thank you for the 5 stars and kind comments for our service. We are glad you enjoyed the car buying journey.
Enjoy the car and see you soon. Team Motorpoint Oldbury
A very simple and easy process
A very simple and easy process. No frills. Very straightforward
December 25, 2025
Reply from Motorpoint - Oldbury
Hi Mark,
Thanks for the 5 star review. A simple and easy process seems to be what most of our customers want so we aim to provide just that.
Enjoy the car. Team Motorpoint Oldbury
Excellent staff
Excellent staff, excellent hot chocolate lol, very smooth transaction, no pushing sales people
December 31, 2025
Reply from Motorpoint - Oldbury
Hi Debbie,
Thanks for taking the time to leave us a review and great to see it's 5 stars! Your not the first to compliment our hot chocolate, it does taste better on these cold days, feel free to call in anytime.
Enjoy the car. Team Motorpoint Oldbury
Purchase quick and easy
Car as described, excellent condition, purchase quick and easy, friendly staff, great price.
December 26, 2025
Reply from Motorpoint - Oldbury
Hi Alison,
Thanks for taking the time to leave us a review and great to see it was a 5 star experience.
Enjoy the car. Team Motorpoint Oldbury
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