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Motorpoint - Peterborough Reviews 

1,079
TrustScore 4.5 out of 5

4.6

Edgerley Drain Road, PE1 5NL Peterborough, Cambridgeshire, GB


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Rated 5 out of 5 stars

Great, no pressure sales environment with a good selection of vehicles to suit most budgets. Sales Exec Sam was great in sorting the finance and test drive and kept us updated over the days before we... See more

Rated 4 out of 5 stars

5* for the car, condition and price. 1* deducted for the complete lack of after sales service. Two simple ( but important) questions were asked by phone and by email, absolutely no response, very dis... See more

Rated 5 out of 5 stars

This is the only place I'll go to purchase my cars. The service is excellent, staff are knowledgeable and accommodating. I wanted the car checking by a mechanic, they allowed this, when you're spendi... See more

Company replied

Rated 5 out of 5 stars

We have recently changed our car and needed to sell our current car. We checked the usual places (Car Wow, Motorway, We Buy Any Car, etc) and Motorpoint offered the best price online. Booked our appoi... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Edgerley Drain Road, PE1 5NL, Peterborough, Cambridgeshire, United Kingdom

  • 01733 821832
Promotion box for Motorpoint - Peterborough

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,079)

6,302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Audi A5 Avant

The customer service is excellent from the first contact to the delivery. The car arrived on time and in excellent condition at the desired Motorpoint location

March 31, 2026
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Reply from Motorpoint - Peterborough

Thank you Anna we really appreciate the review!

Rated 5 out of 5 stars

No pressure

No pressure. Friendly staff. All questions answered

April 11, 2026
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Reply from Motorpoint - Peterborough

Thank you for your review!

Rated 5 out of 5 stars

VW Polo

Mike and Sam made the process seamless and fully understood what I needed.

April 9, 2026
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Reply from Motorpoint - Peterborough

Hi David thanks for the review we'll be sure to let Sam & Micky know!

Rated 5 out of 5 stars

Very friendly service

Very friendly service, not pushy in anyway. I would seriously consider them again as this was my second car from them.

April 3, 2026
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Reply from Motorpoint - Peterborough

Thank you for your continued support! We’re delighted to hear you enjoyed another experience with us.

Rated 5 out of 5 stars

What I did like was the no hard sale…

What I did like was the no hard sale attitude but was there for us if we needed any questions asking.
Nothing was too much trouble but in a way where there was no patronising, no pressure with just a clam and relaxed atmosphere.
Was very impressed and would recommend to others.

April 6, 2026
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Reply from Motorpoint - Peterborough

Thank you for such a kind review! We’re really glad to hear about your experience. We truly appreciate the recommendation, it means a lot to us!

Rated 5 out of 5 stars

The staff there are awesome

The staff there are awesome, there polite, helpful, always there to answer any questions you have, wellcoming and the car looks amazing when its ready for collection.

April 1, 2026
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Reply from Motorpoint - Peterborough

Thank you for the feedback Martin! We’re so pleased you found the team so helpful and that everything was taken care of for you. Enjoy the new car and thanks again for choosing us!

Rated 4 out of 5 stars

The people were great and not pushy

The people were great and not pushy. The site was clean and well organised. The only downside was getting the service record for the vehicle I bought. This proved a challenge but I got there in the end.

March 21, 2026
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Reply from Motorpoint - Peterborough

Thank you for your honest feedback. We appreciate your patience regarding the service record and are pleased it was resolved in the end. Your comments help us improve!

Rated 5 out of 5 stars

Great Service

Great Service, Had one issue which was rectified very quickly. Couldn’t ask for more. Dawid at the Peterborough branch couldn’t do any more if he tried. Highly recommend.

March 21, 2026
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Reply from Motorpoint - Peterborough

We’re really pleased to hear you received such excellent service and that the issue was resolved quickly. Dawid will be delighted with your kind words. Thanks for the recommendation, we really appreciate it!

Rated 5 out of 5 stars

Great service

Great service
Thank you Sam for making the whole process easy and straightforward.

March 31, 2026
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Reply from Motorpoint - Peterborough

Thank you for the review Barry! We'll be sure to let Sam know!

Rated 5 out of 5 stars

Nice people

Nice people, painless exercise. Thank you.

April 5, 2026
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Reply from Motorpoint - Peterborough

Thank you for the review Steve!

Rated 4 out of 5 stars

The sales staff were friendly and…

The sales staff were friendly and attentive throughout the process. It was explained that the agent who dealt with me was “in training” and periodically he sought advice from his mentor on an issue he was unsure about. Generally all went well including the short test drive on which I was accompanied by the agent.
More time and patience might have been given to verbal and physical explanation of the vehicle’s functions and how to operate them. There is much to take in and a quick demonstration (which was not always fully accurate first time) followed by a flippant reference to the owner’s manual could have been far better done. However, the demo did concentrate on most safety features which led to a drive home which increased in confidence as the journey progressed. Since the purchase, I have still a fair bit to learn about the car’s operation eg. the operation of the Satnav. System which is quite different from the one in the car I have replaced. Perhaps I am a slow learner but technology is becoming ever more sophisticated and I would have liked better help at the time of purchase to appreciate more of the vehicle’s advertised features rather than being left to stumble over them in due time.

March 30, 2026
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Reply from Motorpoint - Peterborough

Thank you for your feedback. We’re glad you found the overall experience positive. We also appreciate your comments about the vehicle handover and explanations—modern cars do have a lot to take in, and your feedback will help us improve this part of the process. If you need help with any features at all, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Youre agents w'ere all polite made sure…

Youre agents w'ere all polite made sure you w'ere comfortsblevand toby well he was so good helped me sort my insurance bank transfer and went through all the details relating to selling and buyingvthsnks toby,you nade it a pleasant experience.

April 1, 2026
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Reply from Motorpoint - Peterborough

Thank you for your lovely review! We’re so pleased to hear that Toby was able to help with the insurance, bank transfer, and all the buying and selling details. We’ll be sure to pass on your kind words to him, thanks for choosing us

Rated 5 out of 5 stars

Everyone was very helpful and listened…

Everyone was very helpful and listened to me also I changed my mind on one car to another again not a problem

April 2, 2026
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Reply from Motorpoint - Peterborough

Thank you for your kind review! We’re really glad our team were helpful and listened to you, Enjoy your new car!

Rated 5 out of 5 stars

Reserved in advance online to be…

Reserved in advance online to be notified when car available . Prompt notification and able to start purchase procedure with booked test drive . Ethan very helpful and assisted with number plate changeover etc
Very efficient purchase and PX of my old car

March 26, 2026
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Reply from Motorpoint - Peterborough

Thank you for the review! Great to hear about your experience, we'll be sure to let Ethan know, enjoy your new car!

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