Banner for Motorpoint - Peterborough

Motorpoint - Peterborough Reviews 

1,080
TrustScore 4.5 out of 5

4.6

Edgerley Drain Road, PE1 5NL Peterborough, Cambridgeshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great, no pressure sales environment with a good selection of vehicles to suit most budgets. Sales Exec Sam was great in sorting the finance and test drive and kept us updated over the days before we... See more

Rated 4 out of 5 stars

5* for the car, condition and price. 1* deducted for the complete lack of after sales service. Two simple ( but important) questions were asked by phone and by email, absolutely no response, very dis... See more

Rated 5 out of 5 stars

This is the only place I'll go to purchase my cars. The service is excellent, staff are knowledgeable and accommodating. I wanted the car checking by a mechanic, they allowed this, when you're spendi... See more

Company replied

Rated 5 out of 5 stars

We have recently changed our car and needed to sell our current car. We checked the usual places (Car Wow, Motorway, We Buy Any Car, etc) and Motorpoint offered the best price online. Booked our appoi... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Edgerley Drain Road, PE1 5NL, Peterborough, Cambridgeshire, United Kingdom

  • 01733 821832
Promotion box for Motorpoint - Peterborough

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,080)

6,325 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everyone was very helpful and listened…

Everyone was very helpful and listened to me also I changed my mind on one car to another again not a problem

April 2, 2026
Motorpoint - Peterborough logo

Reply from Motorpoint - Peterborough

Thank you for your kind review! We’re really glad our team were helpful and listened to you, Enjoy your new car!

Rated 5 out of 5 stars

Reserved in advance online to be…

Reserved in advance online to be notified when car available . Prompt notification and able to start purchase procedure with booked test drive . Ethan very helpful and assisted with number plate changeover etc
Very efficient purchase and PX of my old car

March 26, 2026
Motorpoint - Peterborough logo

Reply from Motorpoint - Peterborough

Thank you for the review! Great to hear about your experience, we'll be sure to let Ethan know, enjoy your new car!

Rated 5 out of 5 stars

Happy & Positive Review

Very happy with the service I received. I saw a car I'd like to look at, they brought down from Scotland to The Midlands very quickly & hassle free.
Great communication and very helpful. Would recommend to anyone.

March 29, 2026
Motorpoint - Peterborough logo

Reply from Motorpoint - Peterborough

Thanks so much Sophie, we're so pleased we could help!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from start to finish. I was fortunate enough to be looked after by Euan Anderson who was friendly and professional throughout my time at the Peterborough branch. He made the process smooth and timely. Highly recommend this branch based on my experience there.

March 24, 2026
Unprompted review
Motorpoint - Peterborough logo

Reply from Motorpoint - Peterborough

Thank you for the lovely feedback! We’re really pleased you had excellent service, and that Euan Anderson made your experience smooth and professional at our Peterborough branch. Thanks for the recommendation!

Rated 5 out of 5 stars

Definitely the best car sales company I have purchased my last few cars…

I have purchased my last few cars through motorpoint Peterborough branch and have always felt listened to and well looked after. My last purchase was dealt with by Kelvin, at no point did I feel pushed into my purchase, kelvin was so knowledgeable and extremely helpful with the whole process. Thanks Kelvin and thank you motorpoint for all of my past purchases, highly recommended

March 25, 2026
Motorpoint - Peterborough logo

Reply from Motorpoint - Peterborough

Hi Julie, thanks so much for the review! We're really pleased we could help with your new purchase! We'll make sure to feedback to Kelvin! Thank you again

Rated 1 out of 5 stars

Called in advance to arrange test drive with Micheal

Called in advance to arrange test drive as was travelling from further away. I said I can’t decide between 2 cars (nissan & Kia) but 1 of them (Kia) you don’t have in stock, I was told that is not a problem they have a different version that I can test drive which was perfect. When we got there Micheal gave us the keys to one of the cars (nissan) and told us that he will bring the other car round the front and then will see us. We were left for over 30mins outside waiting for him until one his colleagues came to us and told us he will get micheal as he was just sitting having a coffee instead of attending us.
After looking at both cars I said I would like to test drive both as I don’t know which I perfer but I said I’m leaning towards the one they didint have available(Kia). Then Micheal told me that there is no point in test driving the one they have (nissan)as I slightly preferred the other one, and there is no point in test driving the one I preferred (Kia)as they don’t have the specific one I liked (even though I was told that I will be able to test drive it on the phone).
But i said that’s why I want to test drive to see which one I’ll prefer to drive, he told me well they both are going to be smooth it will make no different.
Which both cars will drive different as they are different engines but I guess he knows better what customer wants rather than the customer. We left without a single test drive (even though we’re told over the phone we can test drive 2 cars) Our time and petrol to get there was wasted for no reason.
As someone who is working in customer service industry I was shocked at the lack of professionalism and it seems like he didint want to be there and like we weren’t welcomed here.
I will not be coming back and will be recommending people to stay away as I’m disgusted by this customer service or the lack of it…

March 23, 2026
Unprompted review
Motorpoint - Peterborough logo

Reply from Motorpoint - Peterborough

Thank you for sharing your feedback. We’re sorry to hear about your recent experience and that it did not meet the standard of service we aim to provide. We understand your frustration regarding the wait, the miscommunication about the available test drives, and how this affected your visit. This is not the level of professionalism we expect from our team, and your comments will be followed up internally. We appreciate you bringing this to our attention, as it helps us improve. Thank you

Rated 5 out of 5 stars

Sam crouch made our experience exceptional

Sam crouch made our experience excellent. He was honest friendly and gave excellent information and advice. We were just looking that day with view to buy but we were made to feel at ease and given great information and advice to make informed choice that gave us the car we wanted.

March 16, 2026
Motorpoint - Peterborough logo

Reply from Motorpoint - Peterborough

Hi Linda, thank you for taking the time to leave a review we really appreciate it. We will pass the feedback onto Sam - we hope you enjoy your new vehicle!

Rated 5 out of 5 stars

Easy way to change your car.

Well cared for through out our visit, viewing the car and test drive was well covered. Paper work and new tax applied for on your behalf, could not be easier.

March 15, 2026
Motorpoint - Peterborough logo

Reply from Motorpoint - Peterborough

Hi Peter, thank you for review! We're pleased we were able to help you find your new car!

Rated 5 out of 5 stars

Nathan was very helpful

Nathan was very helpful, and explained the way Motorpoint works regarding buying one of your cars.The only thing that could be helpful,is if you could test drive the cars you are interested in before you discuss extended warranty etc.

March 9, 2026
Motorpoint - Peterborough logo

Reply from Motorpoint - Peterborough

Hi Tracey, we're so please to hear about your experience with Nathan. We'll certainly take your feedback on board and appreciate you leaving a review!

Rated 5 out of 5 stars

Fantastic service

Sales guy's informative friendly and happy to help before and after sale.

March 14, 2026
Motorpoint - Peterborough logo

Reply from Motorpoint - Peterborough

Hi Clare, we're so happy we could be on hand to help! Thank you for the review

Rated 5 out of 5 stars

Buying a new car

I found the whole experience easy, and Rachel who looked after me, was pleasant , helpful and made life so easy for me.

March 12, 2026
Motorpoint - Peterborough logo

Reply from Motorpoint - Peterborough

Hello Brian, thank you for the review, we'll make sure Rachel receives the feedback

Rated 5 out of 5 stars

Everything was quick and easy

Everything was quick and easy

March 11, 2026
Motorpoint - Peterborough logo

Reply from Motorpoint - Peterborough

Hi Steve, we really appreciate you taking the time to leave a review - thank you!

Rated 5 out of 5 stars

We had a very helpful sale person

We had a very helpful sale person. Who understood what we were looking for and gave us the space to make our decision.
This is a new experience in buying and using an EV car and so far it has lived up to expectations.

March 7, 2026
Motorpoint - Peterborough logo

Reply from Motorpoint - Peterborough

Hi Nick, we're so pleased to hear about your experience and will ensure it's fed back to the team!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look