Great, no pressure sales environment with a good selection of vehicles to suit most budgets. Sales Exec Sam was great in sorting the finance and test drive and kept us updated over the days before we... See more

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5* for the car, condition and price. 1* deducted for the complete lack of after sales service. Two simple ( but important) questions were asked by phone and by email, absolutely no response, very dis... See more
This is the only place I'll go to purchase my cars. The service is excellent, staff are knowledgeable and accommodating. I wanted the car checking by a mechanic, they allowed this, when you're spendi... See more
Company replied
We have recently changed our car and needed to sell our current car. We checked the usual places (Car Wow, Motorway, We Buy Any Car, etc) and Motorpoint offered the best price online. Booked our appoi... See more
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Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Contact info
Edgerley Drain Road, PE1 5NL, Peterborough, Cambridgeshire, United Kingdom
- 01733 821832

Over 1000 new cars every week
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Reply from Motorpoint - Peterborough
Everyone was very helpful and listened…
Everyone was very helpful and listened to me also I changed my mind on one car to another again not a problem

Reply from Motorpoint - Peterborough
Reserved in advance online to be…
Reserved in advance online to be notified when car available . Prompt notification and able to start purchase procedure with booked test drive . Ethan very helpful and assisted with number plate changeover etc
Very efficient purchase and PX of my old car

Reply from Motorpoint - Peterborough

Reply from Motorpoint - Peterborough
Happy & Positive Review
Very happy with the service I received. I saw a car I'd like to look at, they brought down from Scotland to The Midlands very quickly & hassle free.
Great communication and very helpful. Would recommend to anyone.

Reply from Motorpoint - Peterborough
Excellent customer service
Excellent customer service from start to finish. I was fortunate enough to be looked after by Euan Anderson who was friendly and professional throughout my time at the Peterborough branch. He made the process smooth and timely. Highly recommend this branch based on my experience there.

Reply from Motorpoint - Peterborough
Definitely the best car sales company I have purchased my last few cars…
I have purchased my last few cars through motorpoint Peterborough branch and have always felt listened to and well looked after. My last purchase was dealt with by Kelvin, at no point did I feel pushed into my purchase, kelvin was so knowledgeable and extremely helpful with the whole process. Thanks Kelvin and thank you motorpoint for all of my past purchases, highly recommended

Reply from Motorpoint - Peterborough

Reply from Motorpoint - Peterborough
Called in advance to arrange test drive with Micheal
Called in advance to arrange test drive as was travelling from further away. I said I can’t decide between 2 cars (nissan & Kia) but 1 of them (Kia) you don’t have in stock, I was told that is not a problem they have a different version that I can test drive which was perfect. When we got there Micheal gave us the keys to one of the cars (nissan) and told us that he will bring the other car round the front and then will see us. We were left for over 30mins outside waiting for him until one his colleagues came to us and told us he will get micheal as he was just sitting having a coffee instead of attending us.
After looking at both cars I said I would like to test drive both as I don’t know which I perfer but I said I’m leaning towards the one they didint have available(Kia). Then Micheal told me that there is no point in test driving the one they have (nissan)as I slightly preferred the other one, and there is no point in test driving the one I preferred (Kia)as they don’t have the specific one I liked (even though I was told that I will be able to test drive it on the phone).
But i said that’s why I want to test drive to see which one I’ll prefer to drive, he told me well they both are going to be smooth it will make no different.
Which both cars will drive different as they are different engines but I guess he knows better what customer wants rather than the customer. We left without a single test drive (even though we’re told over the phone we can test drive 2 cars) Our time and petrol to get there was wasted for no reason.
As someone who is working in customer service industry I was shocked at the lack of professionalism and it seems like he didint want to be there and like we weren’t welcomed here.
I will not be coming back and will be recommending people to stay away as I’m disgusted by this customer service or the lack of it…

Reply from Motorpoint - Peterborough
Sam crouch made our experience exceptional
Sam crouch made our experience excellent. He was honest friendly and gave excellent information and advice. We were just looking that day with view to buy but we were made to feel at ease and given great information and advice to make informed choice that gave us the car we wanted.

Reply from Motorpoint - Peterborough
Easy way to change your car.
Well cared for through out our visit, viewing the car and test drive was well covered. Paper work and new tax applied for on your behalf, could not be easier.

Reply from Motorpoint - Peterborough
Nathan was very helpful
Nathan was very helpful, and explained the way Motorpoint works regarding buying one of your cars.The only thing that could be helpful,is if you could test drive the cars you are interested in before you discuss extended warranty etc.

Reply from Motorpoint - Peterborough
Fantastic service
Sales guy's informative friendly and happy to help before and after sale.

Reply from Motorpoint - Peterborough

Reply from Motorpoint - Peterborough
Buying a new car
I found the whole experience easy, and Rachel who looked after me, was pleasant , helpful and made life so easy for me.

Reply from Motorpoint - Peterborough

Reply from Motorpoint - Peterborough

Reply from Motorpoint - Peterborough
We had a very helpful sale person
We had a very helpful sale person. Who understood what we were looking for and gave us the space to make our decision.
This is a new experience in buying and using an EV car and so far it has lived up to expectations.

Reply from Motorpoint - Peterborough
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