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Motorpoint - Portsmouth Reviews 

386
TrustScore 4.5 out of 5

4.6

468 London Road, PO2 9RN Hilsea, Portsmouth, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... See more

Company replied

Rated 5 out of 5 stars

From start to finish Finn was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... See more

Company replied

Rated 5 out of 5 stars

We have just got our 6th car from motorpoint. Can not fault the service or the cars that we have received. Megan has sold me 3 of our cars and she is so nice and friendly. We have become part of... See more

Rated 5 out of 5 stars

The welcome received from the team made feel at ease( we have not had booked an appointment). Josh was brilliant, very professional and patient with us. They answered to all the questions, kept... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 468 London Road, PO2 9RN, Hilsea, Portsmouth, United Kingdom

  • 02394 270705
Promotion box for Motorpoint - Portsmouth

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

386 reviews

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4.6

All reviews

(386)

6,255 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

This is my 3rd car from Motorpoint. Fantastic service from start to finish. I was kept updated about everything, all the finance was taken care of and everyone I spoke to was friendly, helpful and knowledgeable. I certainly won't go anywhere else now.

July 18, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Great purchasing experience friendly…

Great purchasing experience friendly and knowledgeable

July 17, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Great service and friendly…

Great service and friendly knowledgeable staff.

July 15, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Professional service

All the staff we interacted with on the day were fantastic
They were all attentive to my wants and needs and made the whole process a pleasurable one from start to finish
I found it a very relaxing atmosphere and nothing I asked for was too much trouble for them
I did end up buying a car which I was able to drive home the same day
Just want to say thankyou to the team at Hilsea and I will be recommending them to family and friends and I would not hesitate to buy another car from them in the future

July 11, 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

This is my second car from Motorpoint…

This is my second car from Motorpoint Portsmouth, 5 car from Motorpoint as a whole. Always a great experience, staff are friendly, always happy to help, knowledgeable, and always go the extra mile.

July 7, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 4 out of 5 stars

The whole experience was great

The whole experience was great. From what car I was looking for to getting the car. Very easy and stress free.
Especially Charlie who reassured me all the way

July 7, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Fantastic service

Fantastic service, friendly helpful staff at the Portsmouth branch, great value purchase & good trade price thank you for making our purchase so easy

July 3, 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Wesley Motorpoint Portsmouth

Wesley was very helpful to help us find a car we genuinely liked, he was knowledgeable about cars we did and wasn’t sure about. Highly recommended to go here and ask for him. Thanks again.

July 5, 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Seamless transaction including part exchange. If you're looking for a new vehicle would recommend Motorpoint.

June 26, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Brilliant place to aquire a vehicle

Brilliant place to aquire a vehicle. Superb customer service, no pressure selling. More than happy to purchase again from them. Thank you to Finn and the rest of the team.

June 26, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

It was excellent no one pressured me to…

It was excellent no one pressured me to buy a car ! I saw a car online well priced , went to Portsmouth branch spoke to Wesley and he talked me through the process and I bought the car on the spot . I’m really pleased the entire process went smoothly, I’m pretty sure I will buy from motorpoint in the future . Claude

June 23, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Megan T was amazing

Megan T was amazing , very professional and friendly. Couple of minor things needed doing and she got it all completed before we left the showroom. Absolutely loved the big blue ribbon she put on my car. it was a lovely morning picking up the car and the handover was really good. Would recommend her going forward she is a lovely lady and my car was a white seat arona 24 plate .

June 21, 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Unbeatable

The prices are unbeatable, the showrooms are immaculate, the coffee is free and the staff are lovely. What more could a customer want?
Special mention to Jaime (may have spelled that wrong, sorry) at Portsmouth for her unending patience with an old technophobe. Well done girl!

June 24, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Very competitive pricing

Very competitive pricing. Good service from beginning to end. Staff were both helpful and professional, especially Megan Tee.

June 16, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Thank you for making it easy to buy my…

Thank you for making it easy to buy my new car & trade in my older one. Which we used you for as well.

June 11, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Buying a car made easy

This was a quick and easy experience with helpful friendly staff

June 6, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

I was very impressed with the service I…

I was very impressed with the service I got from motorpoint. I was not pressurised into anything. Very friendly salesman. (Wesley). I would recommend motorpoint if you are thinking of buying a car.

June 10, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Megan Standing from Portsmouth branch…

Megan Standing from Portsmouth branch was excellent and nothing was too much trouble. Always kept us updated via text emails and calls. Lovely car buying experience.

June 7, 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Highly recommend!

My husband and I were seen by Wesley, who was very accommodating and knowledgeable.
He helped us pick the perfect car for us and made the part exchanging of our current vehicle seamless.
We definitely recommend motorpoint to our friends and family.
Wesley deserves 6 stars!! Thank you.

May 28, 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Great experience

Great experience made buying a car easy and effortless.

June 2, 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

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