I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... See more
Company replied

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I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... See more
Company replied
From start to finish Finn was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... See more
Company replied
We have just got our 6th car from motorpoint. Can not fault the service or the cars that we have received. Megan has sold me 3 of our cars and she is so nice and friendly. We have become part of... See more
The welcome received from the team made feel at ease( we have not had booked an appointment). Josh was brilliant, very professional and patient with us. They answered to all the questions, kept... See more
Company replied
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
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Browse thousands of quality cars today.

468 London Road, PO2 9RN, Hilsea, Portsmouth, United Kingdom

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This is my 3rd car from Motorpoint. Fantastic service from start to finish. I was kept updated about everything, all the finance was taken care of and everyone I spoke to was friendly, helpful and knowledgeable. I certainly won't go anywhere else now.

Reply from Motorpoint - Portsmouth
Great purchasing experience friendly and knowledgeable

Reply from Motorpoint - Portsmouth

Reply from Motorpoint - Portsmouth
All the staff we interacted with on the day were fantastic
They were all attentive to my wants and needs and made the whole process a pleasurable one from start to finish
I found it a very relaxing atmosphere and nothing I asked for was too much trouble for them
I did end up buying a car which I was able to drive home the same day
Just want to say thankyou to the team at Hilsea and I will be recommending them to family and friends and I would not hesitate to buy another car from them in the future

Reply from Motorpoint - Portsmouth
This is my second car from Motorpoint Portsmouth, 5 car from Motorpoint as a whole. Always a great experience, staff are friendly, always happy to help, knowledgeable, and always go the extra mile.

Reply from Motorpoint - Portsmouth
The whole experience was great. From what car I was looking for to getting the car. Very easy and stress free.
Especially Charlie who reassured me all the way

Reply from Motorpoint - Portsmouth
Fantastic service, friendly helpful staff at the Portsmouth branch, great value purchase & good trade price thank you for making our purchase so easy

Reply from Motorpoint - Portsmouth
Wesley was very helpful to help us find a car we genuinely liked, he was knowledgeable about cars we did and wasn’t sure about. Highly recommended to go here and ask for him. Thanks again.

Reply from Motorpoint - Portsmouth
Great service from start to finish. Seamless transaction including part exchange. If you're looking for a new vehicle would recommend Motorpoint.

Reply from Motorpoint - Portsmouth
Brilliant place to aquire a vehicle. Superb customer service, no pressure selling. More than happy to purchase again from them. Thank you to Finn and the rest of the team.

Reply from Motorpoint - Portsmouth
It was excellent no one pressured me to buy a car ! I saw a car online well priced , went to Portsmouth branch spoke to Wesley and he talked me through the process and I bought the car on the spot . I’m really pleased the entire process went smoothly, I’m pretty sure I will buy from motorpoint in the future . Claude

Reply from Motorpoint - Portsmouth
Megan T was amazing , very professional and friendly. Couple of minor things needed doing and she got it all completed before we left the showroom. Absolutely loved the big blue ribbon she put on my car. it was a lovely morning picking up the car and the handover was really good. Would recommend her going forward she is a lovely lady and my car was a white seat arona 24 plate .

Reply from Motorpoint - Portsmouth
The prices are unbeatable, the showrooms are immaculate, the coffee is free and the staff are lovely. What more could a customer want?
Special mention to Jaime (may have spelled that wrong, sorry) at Portsmouth for her unending patience with an old technophobe. Well done girl!

Reply from Motorpoint - Portsmouth
Very competitive pricing. Good service from beginning to end. Staff were both helpful and professional, especially Megan Tee.

Reply from Motorpoint - Portsmouth
Thank you for making it easy to buy my new car & trade in my older one. Which we used you for as well.

Reply from Motorpoint - Portsmouth

Reply from Motorpoint - Portsmouth
I was very impressed with the service I got from motorpoint. I was not pressurised into anything. Very friendly salesman. (Wesley). I would recommend motorpoint if you are thinking of buying a car.

Reply from Motorpoint - Portsmouth
Megan Standing from Portsmouth branch was excellent and nothing was too much trouble. Always kept us updated via text emails and calls. Lovely car buying experience.

Reply from Motorpoint - Portsmouth
My husband and I were seen by Wesley, who was very accommodating and knowledgeable.
He helped us pick the perfect car for us and made the part exchanging of our current vehicle seamless.
We definitely recommend motorpoint to our friends and family.
Wesley deserves 6 stars!! Thank you.

Reply from Motorpoint - Portsmouth

Reply from Motorpoint - Portsmouth
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