Great customer service from Adam and Logan. They had a varied selection of cars to consider and test drive at sheffield before I made my final choice. I will definitely be back again in the future for... See more

Location
Switch locationSheffield Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB
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No issues. There was a dent on the car and they put that right. We bought the vehicle outright and although the sales person wasn't getting more commission if we did finance, in which he was a little... See more
Company replied
Good price. Good showroom. Likeable salesman Adam. Downpoint was door protection device was broken. Was promised a replacement in post. Received wrong part, rang up for correct part sending, then noth... See more
Company replied
Purchased our 3rd car from Sheffield Motorpoint. A pleasant experience provided by Adam. We had a few issues on collection that required attention. Donna and Adam promptly dealt with these and r... See more
Company replied
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Contact info
Sheffield Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, United Kingdom
- 0114 2055037

Over 1000 new cars every week
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Great service
Friendly helpful and knowledgeable staff. A comfortable showroom and large selection of vehicles to choose from.

Reply from Motorpoint - Sheffield
5 star service
First class service from start to finish. No tough sales techniques. Just good old fashioned customer service.

Reply from Motorpoint - Sheffield
Excellent service from Motorpoint
Excellent service from Motorpoint, And salesman Gianluca.

Reply from Motorpoint - Sheffield
Great choice and extremely helpful sales people
No pressure sales staff that guided us through our purchase

Reply from Motorpoint - Sheffield
There was no pressure to buy any car
There was no pressure to buy any car. I was left alone to have a look around when I did see one I wanted the little bits of work I wanted doing all got done and then I decided to purchase the car after I left a refundable deposit.

Reply from Motorpoint - Sheffield
Very friendly staff
Very friendly staff, very helpful..logan did everything he could to help..couldn't be happier..thankyou

Reply from Motorpoint - Sheffield
Terrible Service
To echo other reviews, service here at the Sheffield branch is terrible. Left waiting for an hour til close. then was lied too by a sales executive as confirmed by the online team.
The car should’ve been available at the appointment. It wasn’t due to a 7” scratch on the roof
Payout request sent to finance company even though I didn’t authorise the car.
Only praise would be to the online team who did their best to fix the poor service, I ultimately spoke with money and rejected the car.
The best they could offer was PPF for a Fabia and a full tank, I understand financial compensation is far-fetched to say I didn’t incur cost, but this is an expensive purchase and they stood to gain alot from the finance.

Reply from Motorpoint - Sheffield
Can't fault the experience
Can't fault the experience, very helpful guiding us through what was needed

Reply from Motorpoint - Sheffield
Hassle free friendly efficient staff
Hassle free friendly efficient staff
And a very good selection of cars

Reply from Motorpoint - Sheffield
Our visit was good and efficient
Our visit was good and efficient. The car was great. Test drive was well organised and then it was practical and efficient to buy the car. We were pleasantly surprised how well it was organised.

Reply from Motorpoint - Sheffield

Reply from Motorpoint - Sheffield

Reply from Motorpoint - Sheffield
Fantastic experience!
Fantastic experience. I wasn’t surprised though as this was not my first dealing with Motor Point. Staff were amazing starting with Gianluca who went above and beyond to source out for me the vehicle that I wanted. Then on collection day both Oliver and Helena were both fantastic in making the experience as smooth as possible. All three are a credit to the Sheffield branch.

Reply from Motorpoint - Sheffield
Excellent customer service from…
Excellent customer service from Motorpoint SHEFFIELD 10/10.
Efficient, honest, friendly, nothing too much trouble, no pressure to buy whatsoever.
Main contact Gian, however all staff I dealt with were great.
HOWEVER … OMG..,,,dealt with Motorpoint BURNLEY …. Minus stars. 0/10. 😡
Once they have your money they have no interest in helping.
The worst customer care in my life to date!
In no circumstance would I ever recommend friends or family to use Motorpoint Burnley. Steer clear!
Head over to Sheffield for the absolute opposite experience!
How these two branches can be the same company is pretty unbelievable!

Reply from Motorpoint - Sheffield
Salesman Oliver…
Getting our car transferred from Glasgow and dealing with a great young man called Oliver.

Reply from Motorpoint - Sheffield
Would definitely recommend!!
Very personable staff. Willingness to help. I had my very ill father who was with me and both Logan & Finn were patient with him which meant a lot to my/our overall experience .

Reply from Motorpoint - Sheffield
Great support and helpful
Adam was fantastic and listened to what I was looking for. Communication as great and handover was a dream

Reply from Motorpoint - Sheffield
Happy returning customer
salesman listening to what I wanted and not waffling in return to get the sale .

Reply from Motorpoint - Sheffield
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